RVXX2303 Adaptive Cruise Control May Cause Sudden Braking – 2020-2023 Volvo VNR Electric

Volvo Trucks – Safety Recall Alert – April 2023

RCMN-23V255-4647.pdf 183.553KB

SEOCONTENT-START

SAFETY RECALL
Volvo Trucks North America
Greensboro, NC USA
Date Number Release Page 05.2023 RVXX2303 05 1(4)
Volvo Active Drive Assist
VNR
RECALL INFORMATION
Revised Date 12/6/2023
Volvo Trucks has determined that certain VNR Electric model trucks equipped with adaptive cruise control could experience an overly aggressive braking event during regenerative braking when lightly loaded. Overly aggressive braking could cause rear axle skidding and loss of control resulting in vehicle crash.
Volvo trucks is currently working on a remedy program and once available there will be a follow up service campaign to provide a solution. Dealers and customers will be notified when the remedy is available.
Volvo Trucks has not received any complaints or reports of injury; therefore, Volvo considers this as a proactive measure to protect the public and Volvo’s customers from the potential risk associated with this defect.
Currently, Volvo Trucks is requiring the removal of the front radar, its bracket and installation of a par file. Please follow instruction below to complete.
VEHICLES AFFECTED
Certain 2020 to 2023 Volvo VNR electric model vehicles manufactured from April 16, 2019 through October 19, 2022.
VEHICLE QUANTITY
There are 241 vehicles affected by this recall (238 U.S.,3 Canada).
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 2 of 19
VIN Inspections
Before continuing to the recall instruction or ordering parts, you will need to check all VINs against the list below. Trucks with VINs included on the follow list will require the completion of Service Campaign S3699, and no further work will be needed under this recall. For included VINs please file a claim against this recall using the Main Labor code.
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 3 of 10
Parts Information
Part Description
Part Number
Quantity
1
Connector Cap
24202558
1
2
Cavity Plug Seal
22036053
10
3
Tie straps
20817302
4
4
Windshield Label (English)
24585112
1
5
Harness Label (English)
24585120
1 If French Labels are needed.
6
Windshield Label (French)
24585122
1
7
Harness Label (French)
24585115
1
Parts Ordering
Order using normal process.
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 4 of 19
Repair Instructions
1. Park the vehicle on level surface.
2. Apply parking brake.
3. Place the transmission in park or neutral.
4. Turn off ignition.
5. Install wheel chocks.
6. Preform inspection to determine the state of truck, if radar and bracket is not installed, harness is capped and tied back, and labels are installed you can skip to step 36.
7. Disconnect all external power supply or charging devices.
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 5 of 10
8. Lock the access to the CCS (Combined Charging System).
9. Set the chassis switch to position (1).
Switch, position
Position Status 1 OFF 2 ON
10. Remove the safety pin from the slot (A) and install in the slot (B).
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 6 of 19
11. Remove battery cover bolts.
12. Remove battery cover nuts and remove cover.
13. Remove fuse covers
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 7 of 10
14. Remove Fuses.
15. Disconnect the cable from the negative terminal.
16. Cover negative battery post.
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 8 of 19
17. Lock the negative terminal along with fuses.
18. Disconnect the forward-facing radar.
Important Note
Not all trucks were shipped the same. Some parts may not have been installed or have already been removed. Because of this, some of the following instructions may not apply to all trucks. You can skip steps as needed but please review all steps to ensure every truck has the same outcome.
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 9 of 10
19. Remove the tie straps circled below.
20. Remove forward-facing radar and bracket as an assembly.
21. Install connector seals into connector cap and slide yellow locking tab to the locked position.
Important Note
If only the bracket is installed it will need to be removed in the same manner.
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 10 of 19
22. Install connector cap onto harness.
23. Wrap warning label (P/N-24585120) around radar harness within an inch of the radar connector.
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 11 of 10
24. Tie back harness as pictured below.
25. Place warning label (P/N-24585112) in top left-hand corner of windshield. If there is a label already there that pertains to VADA place new label over top of it.
26. Unlock the negative terminal and fuses.
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 12 of 19
27. Remove negative battery post cover.
28. Connect the cable to the negative terminal. Tightening torque Cable terminal, nut 4.5 ±0.5 Nm (3 ±0.4 lbf⋅ft)
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 13 of 10
29. Install fuses.
30. Install fuse covers.
Tightening torque Fuse, nut 15 ±3 Nm (11 ±2 lbf⋅ft)
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 14 of 19
31. Install battery cover and install nuts.
32. Install bolts.
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 15 of 10
33. Remove the safety pin from slot (B) and install in slot (A).
34. Set the chassis switch to position (2).
Switch, position Position Status 1 OFF 2 ON
35. Unlock the access to the CCS.
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 16 of 19
36. Turn on ignition
37. Connect truck to PTT.
38. Run operation 5931-07-03-20 under the Calibrate tab to update the ABS control unit.
Note!
If you are experiencing issues running operation 5931-07-03-20 reference CBR- 2042 on how to set up Vendor Configuration Programing (VCP).
39. After programming, please ensure the following pop-ups and warning lights appear on dash.
40. Please print two copies of the last page of this document. Leave one copy in the truck for the driver and install the second copy in the owner’s manual pouch.
Important Note
Please ensure ABS .par file is updated even if the truck arrived for service with all parts removed and labels installed. Please also ensure dash look like pictures below.
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 17 of 10
41. Remove wheel chocks.
42. Return truck to service.
Parts Return
All removed part must be returned to TMAC, to trigger return you must select Replace when filing in UCHP. If no parts were removed, you must select Repair.
Important Note
Whether or not the truck had a radar and bracket or just a bracket all removed parts need to be returned to TMAC.
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 18 of 19
REIMBURSEMENT
This repair is covered by an authorized Non-Compliance recall. Reimbursement is obtained through the normal claim handling process.
UCHP Reimbursement Claim Type (used only when uploading from the Dealer Business System)
40
Recall Status
Vehicle repaired per instructions
1-Modified per instructions If only inspection and .par file update was performed
Main Labor Code Programming:1700-22-03-11
0.3 Labor Codes
Main Labor Code Programming:1700-22-03-11
Low Voltage System, Decommission Labor Code: 3100-09-01-06
Low Voltage System, Commission Labor Code: 3100-09-01-05
Warning labels install labor code:1720-16-09-01
0.3
0.3
0.3
0.1
Only use if radar or bracket were installed and had to be removed.
Radar and bracket removal labor code:1720-16-09-01×2
0.2 Causal Part
23792796
Authorization Number
C0294
Note: Dealers are to perform this Safety Recall Campaign on all subject vehicles at no charge to the vehicle owner regardless of mileage, age of vehicle or ownership (original purchaser or subsequent purchasers). Whenever vehicles are subject to a Safety Recall are brought to your dealership for service, or taken into your dealership vehicle inventory, it is strongly recommended that every effort be made to perform the recall correction before the vehicle is sold or released to the owner.
Volvo Truck Inc.
Safety Recall Date 05.2023 Page 19 of 10
Print and install in owner’s manual pouch.

**************************************************************************************************************

RVXX2303_OWNER_LTR_US Page 1 of 2
May 2023
DEAR VOLVO TRUCK OWNER:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. This notice applies to your vehicles, VIN list enclosed.
Volvo Trucks North America has decided that a defect which relates to motor vehicle safety exists in certain 2020 to 2023 Volvo VNR electric model vehicles manufactured from April 16, 2019 through October 19, 2022.
SAFETY DEFECT:
On a small number of VNR electric trucks, the regenerative braking system could cause the rear wheels to lock up and skid during an adaptive cruise control (ACC) braking event.
SAFETY RISK:
Rear wheels that lock suddenly could cause a loss of control and increase the risk of a crash.
PRECAUTIONS YOU CAN TAKE:
TIME REQUIRED FOR THE REPAIR:
There are no precautions you can take other than having your vehicle repaired by a Volvo Parts and Service Center.
The time required to repair your vehicle is approximately 2 hours. Dealer will remove any adaptive cruise control equipment. Recall repairs will be provided free of charge to you.
WHAT YOU SHOULD DO:
You should contact the nearest Volvo Parts and Service Center and make an appointment.
You can locate the closest Volvo Parts and Service Center by going online to http://www.volvo.com/trucks/na/en-us/dealers/ and selecting “Dealer Locator” or by calling our toll-free number: (800) 528-6586.
IMPORTANT SAFETY RECALL RVXX2303
NHTSA RECALL # 23V-255
VOLVO TRUCKS
RVXX2303_OWNER_LTR_US Page 2 of 2
May 2023
NOTICE REGARDING LEASED VEHICLES:
If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to provide a copy of this Notice to all Lessees within 10 days of your receipt of this Notice. Further, you must maintain a record, which identifies the Lessee(s) to whom you send a copy of this letter, the date you send this letter, and the Vehicle Identification Number(s) of the vehicle(s) that you have leased to that lessee. For purposes of this Notice, the term Lessor means: a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or non-compliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles.
OWNER RECALL RESPONSE CARD:
The enclosed “Notice of Vehicle Recall” identifies your vehicle. If you no longer own the vehicle, please help us update our records by completing the “Vehicle Disposition Record” portion of the enclosed postage-free Notice of Mandatory Safety Campaign card and mailing it back to us.
ASSISTANCE/
COMPLAINTS:
PRE-NOTIFICATION
REMEDIES:
If your vehicle has not been repaired within a reasonable time after delivering it to a Volvo Parts and Service Center, please contact:
Volvo Trucks North America
Regulatory Affairs Department,
P.O. Box 26115
Greensboro, NC 27402-6115
vtna.regulatoryaffairs@volvo.com
If you still cannot obtain satisfaction, and your dealer or Volvo is unable to remedy the defect without charge or within a reasonable amount of time, you may file a complaint with:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
Or you may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov.
If you have previously paid for repairs as a result of this issue, you may be entitled to recovery of those expenses.
Submit copies of all documentation supporting your claim according to the rules specified in the “General Plan for Reimbursement of Pre-notification Remedies” provided in this mailing.
We regret any inconvenience this may cause to your operation, but hope you will appreciate our sincere efforts to demonstrate Volvo’s commitment to provide our customers with the best possible product.
VOLVO TRUCKS NORTH AMERICA

**************************************************************************************************************

Volvo Trucks
Uptime
Page 1 of 1
© 2023 Volvo Group North America, LLC. CONFIDENTIAL – For limited distribution only to circulation list above. This bulletin, and any information herein,
is subject to change by Company without notice. For the most current and accurate information, always refer to Trucks Dealer Portal for the electronic
version of this document..
Recall Alerts
Description of Defect:
During an adaptive cruise control braking event under light load conditions, regenerative braking could be aggressive with the potential of locking brakes and alternating anti-skid braking events, skidding the rear axle.
Overly aggressive brake event which could result in loss of control which could result in a vehicle crash.
There have been no accidents, injuries, field complaints or warranty claims related to this issue.
The remedy program has not been finalized at this time.
Models/ Model Years Affected:
Certain 2020 to 2023 Volvo VNR Electric model vehicles manufactured from April 16, 2019 through October 19, 2022.
Vehicle Quantities:
Volvo 240 (236 US, 4 Canada)
Dealer’s Responsibility:
The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act requires dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer.
Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer.
Release Schedule:
• Vehicle list will be posted on the Trucks Dealer Portal April 11, 2023.
• Owner notification letters will be released on or before June 2, 2023.
• Repair Instruction will be released once they are available.
If you have questions or concerns about this recall, contact the Regulatory Affairs Department at vtna.regulatoryaffairs@volvo.com.
To:
Dealer Principals
Service Managers
Warranty Managers
Parts Managers
Region:
☒U.S.
☒CAN
Bulletin: SRA-V23-03
Date: April 11, 2023
Valid to: N/A
Action Required? ☒Yes ☐No
From:
Gerard Hones, Regulatory Specialist Government Reporting
Subject:
Safety Recall RVXX2303, EV Vehicle with Adaptive Cruise Control

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-255
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Volvo Trucks North America APR 11, 2023 NHTSA Recall No. : 23V-255 Manufacturer Recall No. : RVXX2303 Manufacturer Information :
Manufacturer Name : Volvo Trucks North America Address : 7900 National Service Road
Greensboro NC 27409
Company phone : 800 528 6586
Population :
Number of potentially involved : 236 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2020-2023 Volvo VNR Electric Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : HYBRID ELECTRIC
Descriptive Information : The population is electric mobility vehicles which are equipped with adaptive cruise control enabled. Vehicles which are not electric mobility and do not have adaptive cruise control enabled are not impacted.
Production Dates : APR 16, 2019 – OCT 19, 2022 VIN Range 1 : Begin : 4V4W19KN0NN611441 End : 4V5W19KN2NN608097 VIN Range 2 : Begin : 4V4W19KN0NN611441 End : 4V5W19KN2NN608097 ✔ Not sequential
✔ Not sequential Description of Defect :
Description of the Defect : During an adaptive cruise control braking event under light load conditions, regenerative braking could be aggressive with the potential of locking brakes and alternating anti-skid braking events, skidding the rear axle.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Overly aggressive brake event which could result in loss of control which
could result in a vehicle crash.
Description of the Cause : Adaptive cruise control was enabled without sufficient systems integration and software tuning. Identification of Any Warning
that can Occur : There are no warnings associated with this event.
Involved Components : Part 573 Safety Recall Report 23V-255 Page 2 Component Name 1 : Volvo Systems Engineering Component Description : NA
Component Part Number : NA Supplier Identification : Component Manufacturer
Name : Volvo Address : NR
NR
Country : NR Chronology :
March 13, 2023 Volvo discovered that adaptive cruise control components, specifically front radar, had been installed on our battery electric platform, the system had not been integrated into the battery electric driveline.
March 15, 2023 Product Safety Working Group opens an investigation on this issue.
March 20, 2023 Product Safety Working Group review of findings from investigation decides to recommend that this be raised to the Product Safety Committee as a potential safety defect.
March 30, 2023 Product Safety Committee reviews recommendation and asks for additional data relative to vehicle behavior.
April 3, 2023 Product Safety Committee meets and determines that a product safety defect exists. April 7, 2023 573 Report Filed with NHTSA. There have been no accidents or injuries or field complaints or warranty claims related to this issue. Description of Remedy :
Description of Remedy Program : Remedy program has not been finalized at this time. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Reimbursement for the recall will be covered by Manufacturer’s Reimbursement Plan on file with NHTSA.
Remedy program has not been finalized at this time. Currently these vehicles under our control in production are under a stop shipment pending correction. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-255
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Dealer notification 4/11/23. Owner notification planned for 6/2/23.
Planned Dealer Notification Date : APR 11, 2023 – APR 11, 2023
Planned Owner Notification Date : JUN 02, 2023 – JUN 02, 2023
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-255
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Volvo Trucks North America APR 14, 2023 NHTSA Recall No. : 23V-255 Manufacturer Recall No. : RVXX2303 Manufacturer Information :
Manufacturer Name : Volvo Trucks North America Address : 7900 National Service Road
Greensboro NC 27409
Company phone : 800 528 6586
Population :
Number of potentially involved : 236 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2020-2023 Volvo VNR Electric Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : HYBRID ELECTRIC
Descriptive Information : The population is electric mobility vehicles which are equipped with adaptive cruise control enabled. Vehicles which are not electric mobility and do not have adaptive cruise control enabled are not impacted.
Production Dates : APR 16, 2019 – OCT 19, 2022 VIN Range 1 : Begin : 4V4W19KN0NN611441 End : 4V5W19KN2NN608097 VIN Range 2 : Begin : 4V4W19KN0NN611441 End : 4V5W19KN2NN608097 ✔ Not sequential
✔ Not sequential Description of Defect :
Description of the Defect : During an adaptive cruise control braking event under light load conditions, regenerative braking could be aggressive with the potential of locking brakes and alternating anti-skid braking events, skidding the rear axle.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Overly aggressive brake event which could result in loss of control which
could result in a vehicle crash.
Description of the Cause : Adaptive cruise control was enabled without sufficient systems integration and software tuning. Identification of Any Warning
that can Occur : There are no warnings associated with this event.
Involved Components : Part 573 Safety Recall Report 23V-255 Page 2 Component Name 1 : Volvo Systems Engineering Component Description : NA
Component Part Number : NA Supplier Identification : Component Manufacturer
Name : Volvo Address : NR
NR
Country : NR Chronology :
March 13, 2023 Volvo discovered that adaptive cruise control components, specifically front radar, had been installed on our battery electric platform, the system had not been integrated into the battery electric driveline.
March 15, 2023 Product Safety Working Group opens an investigation on this issue.
March 20, 2023 Product Safety Working Group review of findings from investigation decides to recommend that this be raised to the Product Safety Committee as a potential safety defect.
March 30, 2023 Product Safety Committee reviews recommendation and asks for additional data relative to vehicle behavior.
April 3, 2023 Product Safety Committee meets and determines that a product safety defect exists. April 7, 2023 573 Report Filed with NHTSA. There have been no accidents or injuries or field complaints or warranty claims related to this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-255
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Vehicles in scope will have any radar antennas and brackets (for the
antenna) removed from the vehicle.
Wiring associated with this antenna will be secured to prevent ability to be hooked up to antenna. Anti-lock braking system will be reprogrammed to turn adaptive cruise control off. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Reimbursement for the recall will be covered by Manufacturer’s Reimbursement Plan on file with NHTSA.
We are removing any components which may have been installed on the vehicles which could cause the safety defect. Disabling the adaptive cruise control functionality within the anti-lock braking electronic control unit to prevent the adaptive cruise control function on these vehicles.
Currently these vehicles under our control in production are under a stop shipment pending correction. Recall Schedule :
Description of Recall Schedule : Dealer notification 4/11/23. Owner notification planned for 6/2/23.
Planned Dealer Notification Date : APR 11, 2023 – APR 11, 2023
Planned Owner Notification Date : JUN 02, 2023 – JUN 02, 2023
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-255
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Volvo Trucks North America APR 18, 2023 NHTSA Recall No. : 23V-255 Manufacturer Recall No. : RVXX2303 Manufacturer Information :
Manufacturer Name : Volvo Trucks North America Address : 7900 National Service Road
Greensboro NC 27409
Company phone : 800 528 6586
Population :
Number of potentially involved : 236 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2020-2023 Volvo VNR Electric Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : HYBRID ELECTRIC
Descriptive Information : The population is electric mobility vehicles which are equipped with adaptive cruise control enabled. Vehicles which are not electric mobility and do not have adaptive cruise control enabled are not impacted.
Production Dates : APR 16, 2019 – OCT 19, 2022 VIN Range 1 : Begin : 4V4W19KN0NN611441 End : 4V5W19KN2NN608097 VIN Range 2 : Begin : 4V4W19KN0NN611441 End : 4V5W19KN2NN608097 ✔ Not sequential
✔ Not sequential Description of Defect :
Description of the Defect : During an adaptive cruise control braking event under light load conditions, regenerative braking could be aggressive with the potential of locking brakes and alternating anti-skid braking events, skidding the rear axle.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Overly aggressive brake event which could result in loss of control which
could result in a vehicle crash.
Description of the Cause : Adaptive cruise control was enabled without sufficient systems integration and software tuning. Identification of Any Warning
that can Occur : There are no warnings associated with this event.
Involved Components : Part 573 Safety Recall Report 23V-255 Page 2 Component Name 1 : Volvo Systems Engineering Component Description : Sensor (to be removed from truck) Component Part Number : 23792796 Supplier Identification : Component Manufacturer
Name : Volvo Address : NR
NR
Country : NR Chronology :
March 13, 2023 Volvo discovered that adaptive cruise control components, specifically front radar, had been installed on our battery electric platform, the system had not been integrated into the battery electric driveline.
March 15, 2023 Product Safety Working Group opens an investigation on this issue.
March 20, 2023 Product Safety Working Group review of findings from investigation decides to recommend that this be raised to the Product Safety Committee as a potential safety defect.
March 30, 2023 Product Safety Committee reviews recommendation and asks for additional data relative to vehicle behavior.
April 3, 2023 Product Safety Committee meets and determines that a product safety defect exists. April 7, 2023 573 Report Filed with NHTSA. There have been no accidents or injuries or field complaints or warranty claims related to this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-255
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Vehicles in scope will have any radar antennas and brackets (for the
antenna) removed from the vehicle.
Wiring associated with this antenna will be secured to prevent ability to be hooked up to antenna. Anti-lock braking system will be reprogrammed to turn adaptive cruise control off. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Reimbursement for the recall will be covered by Manufacturer’s Reimbursement Plan on file with NHTSA.
We are removing any components which may have been installed on the vehicles which could cause the safety defect. Disabling the adaptive cruise control functionality within the anti-lock braking electronic control unit to prevent the adaptive cruise control function on these vehicles.
Currently these vehicles under our control in production are under a stop shipment pending correction. Recall Schedule :
Description of Recall Schedule : Dealer notification 4/11/23. Owner notification planned for 6/2/23.
Planned Dealer Notification Date : APR 11, 2023 – APR 11, 2023
Planned Owner Notification Date : JUN 02, 2023 – JUN 02, 2023
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-255
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Volvo Trucks North America APR 11, 2023 NHTSA Recall No. : 23V-255 Manufacturer Recall No. : RVXX2303 Manufacturer Information :
Manufacturer Name : Volvo Trucks North America Address : 7900 National Service Road
Greensboro NC 27409
Company phone : 800 528 6586
Population :
Number of potentially involved : 236 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2020-2023 Volvo VNR Electric Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : HYBRID ELECTRIC
Descriptive Information : The population is electric mobility vehicles which are equipped with adaptive cruise control enabled. Vehicles which are not electric mobility and do not have adaptive cruise control enabled are not impacted.
Production Dates : APR 16, 2019 – OCT 19, 2022 VIN Range 1 : Begin : 4V4W19KN0NN611441 End : 4V5W19KN2NN608097 VIN Range 2 : Begin : 4V4W19KN0NN611441 End : 4V5W19KN2NN608097 ✔ Not sequential
✔ Not sequential Description of Defect :
Description of the Defect : During an adaptive cruise control braking event under light load conditions, regenerative braking could be aggressive with the potential of locking brakes and alternating anti-skid braking events, skidding the rear axle.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Overly aggressive brake event which could result in loss of control which
could result in a vehicle crash.
Description of the Cause : Adaptive cruise control was enabled without sufficient systems integration and software tuning. Identification of Any Warning
that can Occur : There are no warnings associated with this event.
Involved Components : Part 573 Safety Recall Report 23V-255 Page 2 Component Name 1 : Volvo Systems Engineering Component Description : NA
Component Part Number : NA Supplier Identification : Component Manufacturer
Name : Volvo Address : NR
NR
Country : NR Chronology :
March 13, 2023 Volvo discovered that adaptive cruise control components, specifically front radar, had been installed on our battery electric platform, the system had not been integrated into the battery electric driveline.
March 15, 2023 Product Safety Working Group opens an investigation on this issue.
March 20, 2023 Product Safety Working Group review of findings from investigation decides to recommend that this be raised to the Product Safety Committee as a potential safety defect.
March 30, 2023 Product Safety Committee reviews recommendation and asks for additional data relative to vehicle behavior.
April 3, 2023 Product Safety Committee meets and determines that a product safety defect exists. April 7, 2023 573 Report Filed with NHTSA. There have been no accidents or injuries or field complaints or warranty claims related to this issue. Description of Remedy :
Description of Remedy Program : Remedy program has not been finalized at this time. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Reimbursement for the recall will be covered by Manufacturer’s Reimbursement Plan on file with NHTSA.
Remedy program has not been finalized at this time. Currently these vehicles under our control in production are under a stop shipment pending correction. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-255
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : DEALER NOTIFICATION 4/11/2023. OWNER NOTIFICATION PLANNED
BY 6/2/2023.
Planned Dealer Notification Date : APR 11, 2023 – APR 11, 2023
Planned Owner Notification Date : JUN 02, 2023 – JUN 02, 2023
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-255
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Volvo Trucks North America APR 07, 2023 NHTSA Recall No. : 23V-255 Manufacturer Recall No. : RVXX2303 Manufacturer Information :
Manufacturer Name : Volvo Trucks North America Address : 7900 National Service Road
Greensboro NC 27409
Company phone : 800 528 6586
Population :
Number of potentially involved : 235 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2020-2023 Volvo VNR Electric Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : HYBRID ELECTRIC
Descriptive Information : The population is electric mobility vehicles which are equipped with adaptive cruise control enabled. Vehicles which are not electric mobility and do not have adaptive cruise control enabled are not impacted.
Production Dates : APR 16, 2019 – OCT 19, 2022 VIN Range 1 : Begin : 4V4W19KN0NN611441 End : 4V5W19KN2NN608097 VIN Range 2 : Begin : 4V4W19KN0NN611441 End : 4V5W19KN2NN608097 ✔ Not sequential
✔ Not sequential Description of Defect :
Description of the Defect : During an adaptive cruise control braking event under light load conditions, regenerative braking could be aggressive with the potential of locking brakes and alternating anti-skid braking events, skidding the rear axle.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Overly aggressive brake event which could result in loss of control which
could result in a vehicle crash.
Description of the Cause : Adaptive cruise control was enabled without sufficient systems integration and software tuning. Identification of Any Warning
that can Occur : There are no warnings associated with this event.
Involved Components : Part 573 Safety Recall Report 23V-255 Page 2 Component Name 1 : Volvo Systems Engineering Component Description : NA
Component Part Number : NA Supplier Identification : Component Manufacturer
Name : Volvo Address : NR
NR
Country : NR Chronology :
March 13, 2023 Volvo discovered that adaptive cruise control components, specifically front radar, had been installed on our battery electric platform, the system had not been integrated into the battery electric driveline.
March 15, 2023 Product Safety Working Group opens an investigation on this issue.
March 20, 2023 Product Safety Working Group review of findings from investigation decides to recommend that this be raised to the Product Safety Committee as a potential safety defect.
March 30, 2023 Product Safety Committee reviews recommendation and asks for additional data relative to vehicle behavior.
April 3, 2023 Product Safety Committee meets and determines that a product safety defect exists. April 7, 2023 573 Report Filed with NHTSA. There have been no accidents or injuries or field complaints or warranty claims related to this issue. Description of Remedy :
Description of Remedy Program : Remedy program has not been finalized at this time. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Reimbursement for the recall will be covered by Manufacturer’s Reimbursement Plan on file with NHTSA.
Remedy program has not been finalized at this time. Currently these vehicles under our control in production are under a stop shipment pending correction. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-255
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : APR 11, 2023 – APR 11, 2023
Planned Owner Notification Date : JUN 02, 2023 – JUN 02, 2023
* NR – Not Reported

SEOCONTENT-END