June 9, 2024 NHTSA CAMPAIGN NUMBER: 24V423000
Loss of Steering Control from Tie Rod Failure
A sudden loss of steering control increases the risk of a crash.
NHTSA Campaign Number: 24V423
Manufacturer Volvo Trucks
North America
Components STEERING
Potential Number of Units Affected 3
Summary
Volvo Trucks North America (Volvo Trucks) is recalling certain 2025 VN trucks. The tie rod assemblies may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.
Remedy
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the tie rod ends as necessary, free of charge. Owner notification letters are expected to be mailed July 5, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck’s number for this recall is RVXX2404.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
June 3, 2024 Volvo was notified by Dana Incorporated, that they received experimental ball studs in error from their Tier 2 Supplier. Volvo trucks initiates efforts to identify vehicles impacted by this issue.
June 7, 2023 Product Safety Committee meets and determines that a product safety defect exists. The committee also determined that owners must be notified and strongly recommended to not drive their vehicles until repairs have been completed.
There have been no accidents or injuries associated with this issue, there have been no warranty, or customer complaints.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| VOLVO | VN | 2025 |
2 Associated Documents
Recall 573 Report
RCLRPT-24V423-4182.PDF 213.74KB
Recall Acknowledgement
RCAK-24V423-4787.pdf 645.398KB
- Universal Compatibility：This Inner Tie Rod Removal Kit is designed to fit most domestic and imported vehicles, including cars, pickups, and SUVs. It allows for the safe and efficient removal and installation of inner tie rods without the need to remove the rack and pinion, saving you time and effort during vehicle maintenance.
- The precision - crafted sliding ring ensures a firm hold on the crowfoot adapter, guaranteeing it won't bend during operation. Additionally, tie rods fit perfectly into the adapter, centering precisely on the tool for optimal performance.
- Inner Tie Rod Removal Kit: The kit comes with 12 crowfoot adapters in the most common SAE and metric sizes. These sizes include 1 - 3/16", 1 - 1/4", 1 - 5/16", 1 - 3/8", 1 - 7/16", 1 - 1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm. This wide range of sizes ensures that you can handle any inner tie rod job quickly and efficiently, meeting all your vehicle repair needs.
- Solid Construction：Our drawbar tool features a 1/2 - inch drive rod made of high - quality steel. It has been heat - treated and coated with oxide, which not only makes it extremely durable but also highly resistant to damage. It is also compatible with a 1/2" drive wrench for easy use.
- Complete and Portable Set：This Inner Tie Rod Removal Kit is a complete set that includes a rod, 12 adapters, and a portable case. All the tools are neatly stored and fixed in the case, making it easy to store and carry. Whether you are a professional mechanic or a DIY car enthusiast, this set is a convenient and practical addition to your tool collection.
- 【Inner Tie Rod Removal Set】Handy mechanic tool set easily removes & installs inner tie rods without removing the rack and pinion.12pcs Adapters Included Size 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm. Fits inner tie rods from 1-3/16 inches to 42 mm, ensuring compatibility with most vehicles.
- 【Easy Handling with 1/2-Inch Drive Tube】 The tie rod end puller in the kit features a 1/2-inch drive tube handle. This design makes it effortless to grip and maneuver, providing excellent control and leverage while removing and reinstalling tie rod ends. DO NOT USE IMPACT WRENCH.
- 【Versatility】With 13 pieces, including crowfoot adapters and a 1/2-inch drive tube, this tool kit offers versatility to tackle various inner tie rod sizes and configurations. It ensures compatibility with a wide range of vehicles. Its knurled grip keeps you in total control at all times
- 【High-Quality Construction】Constructed from AISI 1045 medium carbon steel, this tie-rod removal set boasts admirable strength and will give you corrosion-proof service for years. The sturdy construction can withstand the demands of frequent use, providing reliable and consistent results.
- 【Easy Storage】A rugged carrying case is included to keep all tool components neatly organized and stored. As a complete professional set, portable 13-piece master inner tie rod tools deliver the performance demanded by automotive shops and DIY mechanics alike.
- INNER TIE ROD REMOVAL TOOL: This Orion Motor Tech inner tie rod removal tool set lets you remove and install inner tie rods without removing the rack and pinion; the 1/2 Inch drive tube handle with a 2.1 in inner diameter allows servicing on small cars, pick-ups, and SUVs
- 12 CROWFOOT ADAPTERS: The 12 crowfoot adapters cover most common SAE and metric sizes of 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm
- UNIQUE DESIGN: Our inner tie rod remover's 20 inch tube handle lets you remove and install inner tie rods in places where sockets and wrenches can’t fit; works on inner tie rods with inaccessible wrench flats
- SUPERIOR DURABILITY: Our tie rod drawing tools and adapters are steel forged for lasting strength; the flexible sliding collar at the top of the sleeve tightly attaches the crowd feet adapters
- HASSLE-FEE OPERATION: Thanks to intuitive design and clear instructions our rod removal set is easy to use; select the right adapter, slide it over the tie rod, click the tool and adapter together, then use a 1/2 inch ratchet or impact wrench to remove the rod
- 【Premium Construction for Long-Lasting Durability】 Inner Tie Rod Tool Kit is built from high-strength steel, ensuring superior durability even under heavy use. Its reinforced tool wall minimizes the risk of breakage, making it the ideal choice for professional mechanics and DIY enthusiasts who demand reliability for tough jobs.
- 【Precision Engineering for Secure Fit】 Designed with precision in mind, Inner Tie Rod Tool Kitfeatures a sliding ring mechanism that securely holds the crowfoot adapter in place, preventing any bending or slippage during operation. Tie rods remain centered and stable, ensuring an efficient and accurate removal and installation process.
- 【Effortless Tie Rod Removal & Installation】 This heavy-duty inner tie rod tool allows for quick and easy removal and installation of inner tie rods without the need to disassemble the rack and pinion, significantly streamlining your vehicle maintenance tasks and saving time on repairs.
- 【Simple & User-Friendly Operation】 Select the correct adapter and slide it onto the inner tie rod. Attach the tube to the tie rod. Align the slot and rotate the collar to securely lock the adapter in place. Insert a 1/2" drive tool into the hole to easily remove the tie rod. This easy-to-follow process ensures smooth and efficient use every time.
- 【 Wide Compatibility with Multiple Vehicle Sizes】 The Inner Tie Rod Tool Kit includes 12 Crowfoot adapters, ranging from 1-3/16" to 42 mm, ensuring compatibility with a wide variety of vehicles. Sizes included are: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm, covering most car makes and models.
- Solid Construction -- Crafted from high-strength steel, this tie rod tool kit is built to last through frequent use, thickened tool wall to prevent it from breaking.
- Professional craftsmanship -- Precision sliding ring holds the crowfoot adapter tightly in place, the adapter will not bend during use. Tie rods fit snugly into the adapter and are centered on the tool.
- Easy Removal & Installation -- The heavy-duty steel inner tie rod tool allows removal and installation of inner tie rods without disassembling the rack and pinion for simplified maintenance. DO NOT USE IMPACT WRENCH.
- How to Use -- 1. Select the correct adapter and slip it over the inner tie rod. 2. slide the tube onto the tie rod. 3. Align the slot, then rotate the collar to lock the adapter in place. 4. Insert the 1/2" drive tool into the end hole and remove the tie rod.
- Popular Size Coverage -- 12pcs Crowfoot Adapters Included Size 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm. Fits inner tie rods from 1-3/16 inches to 42 mm, ensuring compatibility with most vehicles.
Last update on 2026-06-19 / Affiliate links / Images from Amazon Product Advertising API
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-423
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Volvo Trucks North America JUN 09, 2024 NHTSA Recall No. : 24V-423 Manufacturer Recall No. : RVXX2404 Manufacturer Information :
Manufacturer Name : Volvo Trucks North America Address : 7900 National Service Road
Greensboro NC 27409
Company phone : 800 528 6586
Population :
Number of potentially involved : 3
Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2025-2025 Volvo VN
Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population is defined by vehicles built May 03, 2024 that may have been built with suspect tie rod ends. There are 3 Volvo VN Model Year 2025 impacted vehicles.
Production Dates : MAY 03, 2024 – MAY 03, 2024
VIN Range 1 : Begin : 4V4NC9EH4SN672170 End : 4V4NC9EH8SN672172 Not sequential Description of Defect :
Description of the Defect : Vehicles may have been built with front axle assemblies whose tie rod ends may have a ball stud with improper heat treatment.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Failure of the ball stud could result in a sudden loss of steering control which increases the risk of a crash.
Description of the Cause : Front axle assembly supplier’s tier 2 mixed improperly hardened ball studs, resulting from experimental heat treatment process, with production-ready ball studs shipped to manufacturers. Identification of Any Warning
that can Occur : There is no warning prior to occurrence.
Involved Components : Part 573 Safety Recall Report 24V-423 Page 2 Component Name 1 : Axle Assembly Component Description : Front Component Part Number : 23057996 Supplier Identification : Component Manufacturer
Name : Dana Incorporated Address : 6515 Maumee Western
Maumee Ohio 43537
Country : United States Chronology :
June 3, 2024 Volvo was notified by Dana Incorporated, that they received experimental ball studs in error from their Tier 2 Supplier. Volvo trucks initiates efforts to identify vehicles impacted by this issue.
June 7, 2023 Product Safety Committee meets and determines that a product safety defect exists. The committee also determined that owners must be notified and strongly recommended to not drive their vehicles until repairs have been completed. There have been no accidents or injuries associated with this issue, there have been no warranty, or customer complaints. Description of Remedy :
Description of Remedy Program : Vehicles will be recalled. The remedy will consist of an inspection for the
impacted date range. Any suspect tie rod ends will be replaced. Reimbursement for the recall will be covered by Manufacturer’s Reimbursement Plan on file with NHTSA. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Remedied component will have a properly heat treated ball stud. P/N 10036700 Tie Rod Assembly
An Internal Campaign was launched to correct vehicles in production June 5, 2024. Recall Schedule :
Description of Recall Schedule : Dealer notification will begin on June 12, 2024 and owner notification will begin on or before July 05, 2024.
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-423
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : JUN 12, 2024 – JUN 12, 2024 Planned Owner Notification Date : JUL 05, 2024 – JUL 05, 2024
* NR – Not Reported
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