RVXX2402 - Loss Of Steering Control - 2025 Volvo VN, VNRe, & VHD

June 4, 2024 NHTSA CAMPAIGN NUMBER: 24V396000

A sudden loss of steering control increases the risk of a crash.

NHTSA Campaign Number: 24V396

Manufacturer Volvo Trucks North America

Components STEERING

Potential Number of Units Affected 488

Summary

Volvo Trucks North America (Volvo Trucks) is recalling certain 2025 VN, VNRe, and VHD trucks. The drag link may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.

Remedy

Owners are advised not to drive their vehicle until the repair has been performed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters are expected to be mailed August 2, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck’s number for this recall is RVXX2402.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Chronology :

May 25, 2024: Mack notified by supplier of the potential that experimental ball studs were shipped in error.

May 28, 2024: Product Safety Evaluation Committee informed of a potential issue involving experimental heat treated ball studs. Investigation opened with testing results on-going.

May 29, 2024: Failure of the ball stud during vehicle operations within our factory with no personnel injury or property damage.

May 30, 2024: Product Safety Evaluation Committee evaluates and raises to Product Safety Committee.

May 30, 2024: Product Safety Committee determination of product defect. The committe also determined tha owners must be notified and instructed to not drive their vehicles until repairs have been completed.

There have been no accidents or injuries associated with this issue, there have been no warranty, or customer complaints. There is one occurrence of a ball stud failure at a Volvo Group factory.

3 Affected Products

Vehicles