April 17, 2019 NHTSA CAMPAIGN NUMBER: 19V308000
Fire Risk from Leaking Coolant Hose
If the coolant leak goes unnoticed, coolant may accumulate in the catalytic converter heat shield insulation and catch fire when the vehicle is stationary, increasing the risk of injury.
NHTSA Campaign Number: 19V308
Manufacturer Volvo
Car USA LLC
Components ENGINE AND ENGINE COOLING
Potential Number of Units Affected 34,006
Summary
Volvo Cars of N.A., LLC (Volvo Cars) is recalling certain 2016 XC90 vehicles. Exposure to heat and humidity may cause the engine coolant bleeder hose to crack, resulting in a coolant leak.
Remedy
Volvo Cars will notify owners, and dealers will replace the engine side coolant bleeder hose, free of charge. The recall began June 12, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo’s number for this recall is R29936.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Volvo has a Recall
BULLETIN REFERENCE PB R29936
A. RECALL R29936 DESCRIPTION
B. VEHICLES INVOLVED
C. PARTS INFORMATION/PARTS RETURN
D. OWNER NOTIFICATION
E. VEHICLES IN RETAILER INVENTORY
F. RETAILER RESPONSIBILITY
G. CAMPAIGN REIMBURSEMENT PROCEDURES
H. TECHNICIAN COMPETENCY REQUIREMENT
I. RETAILER ALLOWANCE
A. RECALL R29936 DESCRIPTION
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R29936 on model year 2016 XC90 vehicles.
Volvo has identified that the coolant bleeder hose (engine side) may degrade over time and crack due to heat and humidity load. This condition can create a coolant leak, and also pose a risk of coolant leaking on the catalytic converter. If the coolant leak goes unnoticed, coolant may accumulate in the catalytic converter heatshield insulation and, in a worst case scenario, over time this might result in a fire in the engine compartment area when the vehicle is stationary.
The corrective action is to replace the engine side coolant bleeder hose.
A total of 34,006 U.S. and 2,721 Canadian vehicles are eligible for this recall.
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing a minimum of 50% wastepaper and 10% post-consumer waste.
B. VEHICLES INVOLVED
NOTE: RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THE REPAIR FOR THIS RECALL.
Vehicle eligibility must be confirmed:
- Vehicle Inquiry – Vehicle Warranty where the message “Recall R29936 Coolant Bleeder Hose” will appear for eligible vehicles or check eligibility in TIE.
All vehicles should be checked for any incomplete recalls or service campaigns or service upgrades. All open Recall, Service Campaign or Service Action repairs should be completed. If you have any questions concerning this recall send them to [email protected].
C. PARTS / PARTS RETURN
Please refer to Parts Bulletin R29936.
No parts are required to be returned for this recall.
PORT VEHICLES
All vehicles must be checked for any incomplete recalls or service campaigns or service upgrades prior to delivery.
D. OWNER NOTIFICATION
The owner notification letters are scheduled to be mailed in June.
E. VEHICLES IN RETAILER INVENTORY
It is a violation of federal law for a retailer to deliver any new Volvo that is eligible for a recall.
Retailers are advised to check all vehicles in inventory for recall eligibility and repair immediately. Violation of this requirement by a retailer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
F. RETAILER RESPONSIBILITY
All vehicles qualifying for this recall must be repaired prior to a customer taking possession of the vehicle.
G. CAMPAIGN REIMBURSEMENT PROCEDURES
Recall R29936 claims should be submitted using the LONG FORM application only.
H. TECHNICIAN COMPETENCY REQUIREMENT
The technician competency requirement for this campaign repair is: Level 3 – Master Tech.
I. RETAILER ALLOWANCE (LONG FORM APPLICATION)
Claim Type: R29936
Cause Code: 02
CSC Code: XW
Main OP: 97544
Failed Part: 32252299, 32138231
| Operation Number | Repair Description | Qty | Engine | Labor Time |
| 97544 | Replace Coolant Bleeder Hose | 1 | B4204T23 (T5) | 0.8 |
| B4204T27 (T6) | 2.4 | |||
| B4204T28 (T8) | 2.9 |
Reference Bulletins: QB R29936
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R29936 on model year 2016 XC90 vehicles.
Volvo has identified that the coolant bleeder hose (engine side) may degrade over time and crack due to heat and humidity load. This condition can create a coolant leak, and also pose a risk of coolant leaking on the catalytic converter. If the coolant leak goes unnoticed, coolant may accumulate in the catalytic converter heatshield insulation and, in a worst case scenario, over time this might result in a fire in the engine compartment area when the vehicle is stationary.
The corrective action is to replace the engine side coolant bleeder hose.
A total of 34,006 U.S. and 2,721 Canadian vehicles are eligible for this recall.
The following part numbers apply:
| Part Number | Description | Qty |
| 32252299* | Coolant Bleeder Hose | 1 |
| 31439821 | Coolant | 1 (Non-Hybrid)
1.5 (Hybrid) |
*Maximum order quantity is 3.
June 10, 2019
NHTSA RECALL 19V308
IMPORTANT SAFETY RECALL
THIS NOTICE APPLIES TO YOUR VEHICLE, VIN: YV4AC2HL6K7777777
Dear Volvo Owner,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Volvo Car USA LLC (Volvo) on behalf of Volvo Car Group, has decided that a defect which relates to motor vehicle safety exists in certain model year 2016 XC90 vehicles.
The reason for Recall R29936:
Volvo has identified that the coolant bleeder hose may degrade over time and crack due to heat and humidity load. This condition can create a coolant leak, and also pose a risk of coolant leaking on the catalytic converter. If the coolant leak goes unnoticed, coolant may accumulate in the catalytic converter heatshield insulation and this might result in a fire in the engine compartment area when the vehicle is stopped or parked.
The corrective action is to replace the engine coolant bleeder hose with an improved part.
What you need to do:
Please contact your authorized Volvo retailer for an appointment. The repair procedure will be performed at no cost and can take up to 4 hours to complete. However, the time your Volvo retailer requires to service your vehicle may be slightly longer depending on the vehicle.
If you had previously paid for this repair to be performed, prior to receiving this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information, please refer to the Volvo Customer Care Center contact information in this letter.
If you no longer own the vehicle described in this letter, please help us to update our records by sending us the updated owner information. Please refer to our contact information below.
Please contact:
If you have any questions, please contact your Volvo retailer. If your retailer is unable to answer your questions, please contact Volvo Customer Care Center:
1 Volvo Drive,
P.O. Box 914,
Rockleigh, NJ 07647
Or by phone at 1-800-458-1552, 24 hours a day, 7 days a week. You may also contact us by going to https://volvocars.us/support.
We have advised the National Highway Traffic Safety Administration (NHTSA) that we are conducting this recall. If you are unable to have this procedure performed without charge, and within a reasonable period of time, you may contact the NHTSA Administrator at:
National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE.
Washington, DC 20590
Or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153). You may also go to their website, https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Your safety and continued satisfaction with your Volvo and the Volvo organization are very important to us. We apologize for any inconvenience this may cause, and we appreciate your cooperation in arranging to have this important service completed as quickly as possible.
Sincerely,
Bill Casey
Director Customer Care
SEOCONTENT-START
Volvo Car Customer Service QB Instruction VCC-506237-2
Title Reca ll 299 36 Coolan t Blee der Ho se Repla cement (Engine Side) Page 1 ( 14 )
Action Replacement Operation number: 97544-2
Issue Date Reason
1 2019-04 First issue
Affected vehicles
Model year Model Engine
2016 XC90 (16-) B4204T27
Materials
Materials Qty. Part No. Notes
Water 1.0
Coolant 1.0 31439821 US /CA Only;
Bleeder hose 1.0 32252299
Special tools
Description Part No.
LEAK DETECTOR 981 4118
Cover 951 2955
ENGINE COOLANT SYSTEM – PRESSURE TESTER 998 5496
QB Instruction VCC-506237-2 Page 2 ( 14 )
Removal
Note! Removal steps in this procedure may
contain installation details.
QB Instruction VCC-506237-2 Page 3 ( 14 )
Color symbols
Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the
component with which you will do
something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.
Drain cooling system, draining, filling, and
bleeding , refer to:
Cleaning, Inspection and Adjustment
2 – Engine with mountings and equipment
26 – Cooling system
261 – radiator and connections
Remove support battery , refer to:
Removal, replacement and installation
3 – Electrical system
31 – Battery and mounting
311 – battery
Remove the battery control switch module
bcsm , refer to:
Removal, replacement and installation
3 – Electrical system
31 – Battery and mounting
311 – battery
QB Instruction VCC-506237-2 Page 4 ( 14 )
Remove the plenum cover , refer to:
Removal, replacement and installation
8 – Body and interior
82 – Bonnet (Hood), front end, wings,
door sill
823 – radiator grille
Remove the screws.
Torque:
Bracket, to Secondary bulkhead panel ,
2.5 Nm
Remove the screw.
Torque:
M6 , 10 Nm
QB Instruction VCC-506237-2 Page 5 ( 14 )
Remove the screws.
Torque:
M8 , 24 Nm
Remove the screws.
Torque:
M5 , 5 Nm
QB Instruction VCC-506237-2 Page 6 ( 14 )
Fold marked part aside.
Loosen the hose clamp.
Remove the marked part.
QB Instruction VCC-506237-2 Page 7 ( 14 )
Release the locks.
Undo the hose from the connection.
Fold marked part aside.
Warning! Be prepared to collect escaping
fluid.
Release the locks.
Undo the hose from the connection.
QB Instruction VCC-506237-2 Page 8 ( 14 )
Release the locks.
Undo the hoses from the connections.
Fold marked part aside.
Warning! Be prepared to collect escaping
fluid.
Release the lock.
Undo the hose from the connection.
Fold marked part aside.
Release the lock.
Undo the hose from the connection.
Fold marked part aside.
QB Instruction VCC-506237-2 Page 9 ( 14 )
Note! The screws may be difficult to access.
Remove the screws.
Remove the screws.
Remove the marked part.
Note! The screws may be difficult to access.
Remove the screws.
Torque:
M6 , 10 Nm
QB Instruction VCC-506237-2 Page 10 ( 14 )
Remove the screws.
Torque:
M6 , 10 Nm
Remove the marked part.
Hint: It may be necessary to twist or turn
the component.
Caution! Make sure that the surface is clean
and free of foreign material.
Note! Make sure that the seal is correctly
located.
QB Instruction VCC-506237-2 Page 11 ( 14 )
Release the locks.
Undo the hoses from the connections.
Remove the marked part.
Installation
Caution! Only use the specified material to
lubricate the seals.
Use: Water ,
Install the hose.
To install, reverse the removal procedure.
QB Instruction VCC-506237-2 Page 12 ( 14 )
Fill cooling system, draining, filling, and
bleeding , refer to:
Cleaning, Inspection and Adjustment
2 – Engine with mountings and equipment
26 – Cooling system
261 – radiator and connections
Check
Note! Always follow the manufacturer’s
instructions when handling the equipment.
Check the component for leaks.
Special Tool: T9814118, LEAK DETECTOR
Special Tool: T9512955, Cover
QB Instruction VCC-506237-2 Page 13 ( 14 )
Special Tool: T9985496, ENGINE COOLANT
SYSTEM – PRESSURE TESTER
Special Tool: T9512955, Cover
Caution! Make sure that the system
pressure is within specification.
QB Instruction VCC-506237-2 Page 14 ( 14 )
Note! Ensure not to undercut the time
specified in the image.
Check the cooling system for leaks.
Volvo Car Customer Service QB Instruction VCC-506237-4
Title Reca ll 299 36 Coolan t Blee der Ho se Repla cement (Engine Side) Page 1 ( 8 )
Action Replacement Operation number: 97544-2
Issue Date Reason
1 2016-04 First issue
Affected vehicles
Model year Model Engine
2016 XC90 (16-) B4204T23
Materials
Materials Qty. Part No. Notes
Water 1.0
Coolant 1.0 31439821 US/ CA Only;
Bleeder hose 1.0 32252299
Special tools
Description Part No.
Cover 951 2955
ENGINE COOLANT SYSTEM – PRESSURE TESTER 998 5496
QB Instruction VCC-506237-4 Page 2 ( 8 )
Removal
Note! Removal steps in this procedure may
contain installation details.
QB Instruction VCC-506237-4 Page 3 ( 8 )
Color symbols
Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the
component with which you will do
something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.
Drain cooling system, draining, filling, and
bleeding , refer to:
Cleaning, Inspection and Adjustment
2 – Engine with mountings and equipment
26 – Cooling system
261 – radiator and connections
QB Instruction VCC-506237-4 Page 4 ( 8 )
Warning! Be prepared to collect escaping
fluid.
Release the locks.
Undo the hose from the connection.
Remove the air filter housing , refer to:
Removal, replacement and installation
2 – Engine with mountings and equipment
25 – Intake and exhaust system
256 – air cleaner and throttle housing
Loosen the clip.
QB Instruction VCC-506237-4 Page 5 ( 8 )
Fold marked part aside.
Release the locks.
Undo the hoses from the connections.
Remove the marked part.
QB Instruction VCC-506237-4 Page 6 ( 8 )
Installation
Caution! Only use the specified material to
lubricate the seals.
Use: Water ,
Install the hose.
To install, reverse the removal procedure.
Fill cooling system, draining, filling, and
bleeding , refer to:
Cleaning, Inspection and Adjustment
2 – Engine with mountings and equipment
26 – Cooling system
261 – radiator and connections
QB Instruction VCC-506237-4 Page 7 ( 8 )
Check
Special Tool: T9512955, Cover
Special Tool: T9985496, ENGINE COOLANT
SYSTEM – PRESSURE TESTER
Special Tool: T9512955, Cover
QB Instruction VCC-506237-4 Page 8 ( 8 )
Caution! Make sure that the system
pressure is within specification.
Note! Ensure not to undercut the time
specified in the image.
Check the cooling system for leaks.
Volvo Car Customer Service QB Instruction VCC-506237-5
Title Reca ll 299 36 Coolan t Blee der Ho se Repla cement (Engine Side) Page 1 ( 12 )
Action Replacement Operation number: 97544-2
Issue Date Reason
1 2019-04 First issue
Affected vehicles
Model year Model Engine
2016 XC90 (16-) B4204T28
Materials
Materials Qty. Part No. Notes
Water 1.0
Coolant 1.5 31439821 US/ CA Only
Bleeder hose 1.0 32252299
Special tools
Description Part No.
LEAK DETECTOR 981 4118
Cover 951 2955
ENGINE COOLANT SYSTEM – PRESSURE TESTER 998 5496
QB Instruction VCC-506237-5 Page 2 ( 12 )
Removal
Note! Removal steps in this procedure may
contain installation details.
QB Instruction VCC-506237-5 Page 3 ( 12 )
Color symbols
Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the
component with which you will do
something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.
Drain cooling system, draining, filling, and
bleeding , refer to:
Cleaning, Inspection and Adjustment
2 – Engine with mountings and equipment
26 – Cooling system
261 – radiator and connections
Remove Inverter Generator Module (IGM) ,
refer to: Removal, replacement and installation
3 – Electrical system
32 – Alternator and regulator
323 – electric converter, high voltage
QB Instruction VCC-506237-5 Page 4 ( 12 )
Loosen the hose clamp.
Remove the marked part.
Release the locks.
Undo the hose from the connection.
Fold marked part aside.
QB Instruction VCC-506237-5 Page 5 ( 12 )
Warning! Be prepared to collect escaping
fluid.
Release the locks.
Undo the hose from the connection.
Release the locks.
Undo the hoses from the connections.
Fold marked part aside.
QB Instruction VCC-506237-5 Page 6 ( 12 )
Warning! Be prepared to collect escaping
fluid.
Release the lock.
Undo the hose from the connection.
Fold marked part aside.
Release the lock.
Undo the hose from the connection.
Fold marked part aside.
Note! The screws may be difficult to access.
Remove the screws.
QB Instruction VCC-506237-5 Page 7 ( 12 )
Remove the screws.
Remove the marked part.
Note! The screws may be difficult to access.
Remove the screws.
Torque:
M6 , 10 Nm
Remove the screws.
Torque:
M6 , 10 Nm
QB Instruction VCC-506237-5 Page 8 ( 12 )
Remove the marked part.
Hint: It may be necessary to twist or turn
the component.
Caution! Make sure that the surface is clean
and free of foreign material.
Note! Make sure that the seal is correctly
located.
QB Instruction VCC-506237-5 Page 9 ( 12 )
Release the locks.
Undo the hoses from the connections.
Remove the marked part.
Installation
Caution! Only use the specified material to
lubricate the seals.
Install the hose.
Use: Water ,
To install, reverse the removal procedure.
QB Instruction VCC-506237-5 Page 10 ( 12 )
Fill cooling system, draining, filling, and
bleeding , refer to:
Cleaning, Inspection and Adjustment
2 – Engine with mountings and equipment
26 – Cooling system
261 – radiator and connections
Check
Note! Always follow the manufacturer’s
instructions when handling the equipment.
Special Tool: T9814118, LEAK DETECTOR
Check the component for leaks.
Special Tool: T9512955, Cover
QB Instruction VCC-506237-5 Page 11 ( 12 )
Special Tool: T9985496, ENGINE COOLANT
SYSTEM – PRESSURE TESTER
Special Tool: T9512955, Cover
Caution! Make sure that the system
pressure is within specification.
QB Instruction VCC-506237-5 Page 12 ( 12 )
Note! Ensure not to undercut the time
specified in the image.
Check the cooling system for leaks.
SEOCONTENT-END
1 Affected Product
Vehicle
| VOLVO | XC90 | 2016 |
12 Associated Documents
Recall Acknowledgement
RCAK-19V308-2623.pdf 245.569KB
Remedy Instructions and TSB
RCRIT-19V308-6475.pdf 6910.248KB
Remedy Instructions and TSB
RCRIT-19V308-1340.pdf 8741.221KB
Manufacturer Notices(to Dealers,etc)- Parts Bulletin – Recall R29936: Coolant Bleeder Hose (Engine Side) Model Year 2016 XC90
RCMN-19V308-8594.pdf 202.628KB
Defect Notice 573 Report
RCLRPT-19V308-5052.PDF 216.049KB
Remedy Instructions and TSB
RCRIT-19V308-5867.pdf 3599.691KB
Manufacturer Notices(to Dealers,etc)- Quality Bulletin Recall R29936: Coolant Bleeder Hose (Engine Side)Model Year 2016 XC90
RCMN-19V308-1267.pdf 298.921KB
Manufacturer Notices(to Dealers,etc)- April 17, 2019
ISSUED Owner Notification Letter(Part 577)
RCONL-19V308-3696.pdf 159.312KB
Recall Quarterly Report #1, 2019-2
RCLQRT-19V308-2020.PDF 211.14KB
Recall Quarterly Report #2, 2019-3
RCLQRT-19V308-1453.PDF 211.246KB
Recall Quarterly Report #3, 2019-4
RCLQRT-19V308-9447.PDF 211.333KB
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