| โThis site contains affiliate links for which OEMDTC may be compensatedโ |
November 15, 2023 NHTSA CAMPAIGN NUMBER: 23V769000
Inadequate Attachment of Side Bench/FMVSS 207, 210
The attachment points may fail, allowing the bench seat to shift and increasing the risk of injury during a crash.
NHTSA Campaign Number: 23V769000
Manufacturer Volvo Trucks
North America
Components SEATS
Potential Number of Units Affected 638
Summary
Volvo Trucks North America (Volvo Trucks) is recalling certain 2018-2024 VN, VNR, and VHD vehicles. The passenger side bench seat may be inadequately attached to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, “Seating Systems” and 210, “Seatbelt Assembly Anchorage.”
Remedy
Dealers will replace the weld nut with two nuts and a washer, free of charge. Owner notification letters are expected to be mailed December 15, 2023. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2312.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Description of Defect:
The passenger side bench seat attachment does not meet strength requirements due to in-adequate floor reinforcement.
In the event of an accident, the passenger side bench seat attachment to the floor could fail, increasing the risk of injury. There have been no field reports, warranty claims or customer complaints associated with this issue.
The remedy will be to remove an existing weld nut and replace it with a two nut and washer combination which provides adequate strength.
Models/ Model Years Affected:
Certain 2019- 2024 VN and VHD vehicles manufactured from January 02, 2018 through October 20, 2023.
Vehicle Quantities:
752 vehicles (638 US, 114 Canada)
Dealerโs Responsibility:
The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act requires dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer.
Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer.
Release Schedule:
- Vehicle list will be posted on the Trucks Dealer Portal November 17, 2023.
- Owner notification letters will be released on or before December 15, 2023.
- Repair Instruction will be released once they are available.
Chronology :
September 13, 2023 Volvo was having testing conducted on new seat and seat belt configurations at an outside testing facility.
November 1, 2023 Engineering results and finite element analysis results are reviewed with other seat and seatbelt combinations. November 6, 2023 Volvo Product Safety Office receives a report of a potential issue in compliance with FMVSS 207/210 with a specific optional passenger bench seat configuration.
November 13, 2023 Product Safety Evaluation Committee reviews findings from engineering analysis and recommends that a product non-compliance finding with FMVSS 207/210 be brought to Product Safety Committee
November 13, 2023 The Product Safety Committee meets and decides that a product non-compliance exists.
November 15, 2023 573 Report filed with NHTSA
There have been no accidents or injuries related to this issue, there have been no warranty claims, field reports or customer complaints associated with this issue.
21 Affected Products
Vehicles
3 Associated Documents
Recall Acknowledgement
RCAK-23V769-5571.pdf 645.384KB
Loading...
Reload document 
Open in new tab
Manufacturer Notices(to Dealers,etc) – Bulletin: SRA-V23-12 Date: November 17, 2023 Subject: Safety Recall RVXX2312, Passenger Side Bench Seat
RCMN-23V769-3585.pdf 165.786KB
Loading...
Noncompliance Notice 573 Report
RCLRPT-23V769-4539.PDF 215.516KB
Loading...
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
- PRECISE & HIGH QUALITY - Manufactured in Taiwan, our torque wrench is engineered for superior precision. It ships pre-calibrated to +/- 4% accuracy, ensuring dependable results every time. Includes a calibration certificate with a trackable serial number for your assurance.
- DURABLE - Built to last, featuring a reinforced ratchet gear head made from hardened, heat-treated Chrome Vanadium alloy steel for maximum strength and durability.
- LONGEVITY - Protect your investment with our proprietary Electro-Black finish, providing advanced rust and corrosion resistance for extended tool life.
- PERFORMANCE - Easily read and set torque levels with our patent-pending dual-range scale. The high-contrast, yellow-on-black markings are designed for easy visibility, even in low-light conditions.
- OMFORT - Equipped with a reversible ratchet head that drives in both directions and measures torque in a clockwise direction. The ergonomic, knurled handle ensures a non-slip, comfortable grip, reducing hand fatigue.
- Durable Ratchet Head: Made from Hardened treated Chrome Vanadium steel alloy (Cr-V) Corrosion-Retardant: Satin Finish. Made in Taiwan
- Easy Storage: A sturdy plastic storage case is included. Non-Slip Grip: Knurled handle
- Easy to Read: High Contrast & Dual Range Scale. Accurate: Pre-Calibrated to ยฑ 4%
- Accessories included: 1/2" Drive 5" long Extension Bar
- Simple and Reliable: โClickโ sound tells the preset torque value is reached. Stop applying force when you hear and feel it.
- Includes 1-pc. 3/8 in. drive torque wrench; Storage case; Product manual with torque conversion chart
- Wrench emits a click that can be heard and felt when the preset value is reached
- Permanently marked, high-contrast dual-range scale is easy to read, even in low light
- Reversible ratchet head drives in both directions and measures torque in clockwise direction
- Durable all-steel construction has no plastic parts to break or wear out
- ยฑ3% HIGH PRECISION AND COOL APPEARANCE: 1/2 inch drive torque wrench (10-170ft.-lb/13.6-230.5Nm)has a calibration error range of ยฑ3%, high precision, and comes with a corresponding serial number, which is easy to trace the original data, and you can use it with confidence.Hairich torque wrench not only has superior quality but also has a superior appearance. The classic combination of black and red is fashionable and textured, allowing you to enjoy a visual feast during use.
- PREMIUM MATERIAL AND DURABLE: Experience the ultimate durability and antiskid with the torque wrench. The main body of Hairich torque wrench set is made of chrome vanadium steel alloy, which is more strong and more durable. The head of the inch-pound torque wrench adopts a ratchet design with a reversing device to improve work efficiency. The square knurled handle is made of aluminum titanium alloy, which is ergonomic and comfortable to hold for long-time use.
- DUAL SCALE AND QUICK SETTING: Laser Printed by dual-range๏ผft-lb and Nm). Our professional torque wrench is easy to read and provides direct unit conversion, When the set torque value is reached, the torque wrench will make an audible and felt click to remind you to stop applying force. Pull down the lock knob and hold it until the torque setting is completed. Release the hand, and the lock knob will automatically rebound back to lock the value.
- ERGONOMIC DESIGN AND POWERFUL: Every design of our industrial torque wrench conforms to ergonomic, easy to handle.72-tooth ratchet, 5ยฐ ratcheting arc head, a quick-release button for easy loading and unloading, and an aluminum non-slip handle for excellent grip and control. A recent research review that, 72-tooth ratchets are very professional tooth ratchets, you just only rotate 5 degrees to finish it. Not easy to slip and wear, can be used in small spaces, and is more durable and powerful.
- EASY OPERATION AND SAFETY: Thanks to its bidirectional drive ratchet head, our torque wrench can be measured both clockwise and counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque. Notice: At low Nm settings under 5 Nm the "click" sound can be too light to hear.
- ๐งใ๐๐ข๐ฅ๐ข๐ญ๐๐ซ๐ฒ-๐ ๐ซ๐๐๐ ๐๐ญ๐๐๐ฅใETOOLAB torque wrench utilizes military-grade steel as its base material, coupled with professional surface rust protection methods tailored to usage habits. While ensuring user comfort, it enhances product strength, wear resistance, and rust resistance. offers a more comfortable experience and a longer lifespan!
- โ๏ธใยฑ๐% ๐๐ซ๐๐๐ข๐ฌ๐ข๐จ๐ง & ๐๐ข๐ฆ๐ฉ๐ฅ๐ ๐๐จ๐๐ค๐ข๐ง๐ ๐๐ข๐ง๐ ใOur torque wrench 3/8 drive meets the high precision standard of ยฑ3% and comes with a traceable serial certificate. You can use it with confidence! Moreover, its graduation ring is tightly locked, with smaller incremental values, ensuring precise and consistent torque output even after multiple uses. This reduces the hassle of frequent adjustments. It is undoubtedly an excellent tool for your work!
- ๐ใ๐๐๐ฌ๐ฒ-๐ญ๐จ-๐๐๐๐ใThe scale of this 3/8 drive torque wrench is laser-engraved, using a black background with white markings. dinamometrica de 3/8 ensures clear and easy readability of the scale, even in sunlight. With a dual-scale design, users can conveniently read torque values in two different units according to their preferences, without the need for conversion!
- ๐ใ๐๐จ๐ฎ๐ ๐๐ฅ๐ข๐๐ค ๐๐จ๐ฎ๐ง๐ใThis torque wrenches has been upgraded to have a louder "Click" sound. We conducted over 25,000 tests to ensure that each product produces a click sound volume of no less than 45dB when the torque value exceeds 34 lbfยทft. When you hear the distinct click sound, it indicates that the preset torque has been reached, signaling you to stop applying force. You no longer need to worry about damaging your mechanical components.
- ๐ฏใ๐๐ฌ๐๐ซ-๐ ๐ซ๐ข๐๐ง๐๐ฅ๐ฒใOur torque wrench set features a 72-tooth dual-directional ratchet head, allowing for easy operation in both clockwise and counterclockwise directions. It is designed with an adjustable locking ring, making it effortless to adjust the preset torque value.
- ใHigh Precision & Easy ReadingใWith a dual-range scale of 20-240 in.lb/2.3-27.1 Nm, this inch pound torque wrench provides quick and precise readings, ideal for precision tasks in electronics, bicycles, and light machinery requiring lower torque levels.
- ใ "Click" TypeใThe 'Click' Type design of torque wrench produces a distinct sound or sensation to indicate when the fastener is properly tightened. When using the 1/4 torque wrench, turn it slowly, steadily, and smoothly, stopping when you hear or feel the click.
- ใDurable ConstructionใThe aluminum shaft of this bike torque wrench offers superior fatigue resistance for higher and more precise usage compared to traditional materials. It also features a high-quality steel spring and chromium-molybdenum steel handle for rust prevention, ensuring durability and a longer lifespan.
- ใEasy Torque SettingใTo set the torque value, pull down and hold the locking knob, then adjust to the desired value. Release the knob to lock the torque setting. When not in use, set the torque key to the minimum value to maintain the bicycle torque wrench.
- ใConvenient Storage & Versatile UseใThis torque wrench set comes in a sturdy plastic shell storage box for convenient storage and organization. It is suitable for repairing various parts of a bicycle, including bolts, nuts, threaded components, handlebars, frames, brakes, and derailleurs. Additionally, it is backed by a 24-month warranty, with customer support available for any assistance needed.
- ใยฑ2% HIGH ACCURACY ใThis torque wrench 3/8 drive allows for effortless accessory changes through its quick-release design with each torque wrench undergoing 20,000 accuracy tests, it also features a dual-direction ratchet head, with a ยฑ2% accuracy in clockwise direction. This provides greater precision and reliability compared to mechanical wrenches.
- ใPOWERFUL FUNCTIONALITYใHigh quality digital torque wrench provides 9 groups of preset values and two reading modes (peak/track mode), suitable for use in a variety of scenarios.there are 500 groups of data storage space, easy to check the historical data. There are five measuring modes๏ผft-lbs, in-lbs, nm, kg-cm, kg-m, easy to read data.
- ใLARGE COLOR SCREENใThe large LCD display is very easy to read and use and the high-backlight screen display can be used in dim environments. Torque wrench 3/8 drive will vibrate, buzzer and led indicator to alert you when the applied force is about to reach the preset value, the green light at 85%-90% and the red light at 100%.
- ใSPECIFICATIONใOur torque wrench set comes with a 133mm extension bar and 3/8 to 1/4 adapter for wider use, flexibility and convenience. This digital torque adapter needs to be installed with 3 batteries(included), when replacing the batteries, manually rotate the back cover, convenient and quick.
- ใEASY TO USEใOur heavy duty and professionally calibrated electric torque wrench are engineered with high-quality materials. ergonomic soft grip handle design provides comfort for long working hours and a secure grip for maximum control and steadiness. Excellent tool for tiny, tight, and narrow working environment, but also reliable torque values that is ideal for professionals, automotive, motor bikes, and many other industrial uses.
- [๐๐๐๐๐๐๐๐] SUZUME torque wrenches are made of CR-V steel to ensure the durability of the torque wrench. The surface is also chrome-plated, which not only improves corrosion and wear resistance, but also gives the torque wrench set automotive a mirror-like luster, adding a touch of eye-catching beauty. For the handle, we chose a lightweight aluminum alloy, whose low-density characteristics greatly reduce the overall weight of the tool, making it easier to operate.
- [๐๐๐๐ ๐๐๐๐๐๐๐๐]The SUZUME 3PCS torque wrench set, covering torque wrench 1/2 drive,torque wrench 3/8 drive and 1/4 torque wrench, is each a commitment to superior workmanship. After rigorous fatigue testing, this torque wrench kit can withstand more than 10,000 repeated uses and still maintain an incredible ยฑ3% accuracy, which means you can use them with confidence and without worrying about re-calibration.
- [๐๐จ๐ฎ๐ ๐๐ฅ๐ข๐๐ค] SUZUME torquimetro are designed with a bi-directional ratchet head that makes it easy to apply precise torque, whether you operate the wrench clockwise or counterclockwise. When your operation reaches the preset torque value, the wrench will immediately emit a clear "click" sound, accompanied by a vibration, to ensure that you can sense and stop the operation at the first time, avoiding damage to bolts, nuts and even torque wrench' due to excessive application of force.
- [๐๐ฎ๐๐ฅ-๐๐๐๐ฅ๐๐ฌ] precision at a glance! SUZUME strives for perfection in every detail of every product. Every click torque wrench is equipped with a clearly visible torque scale that makes setting and reading torque values effortless. We use laser printing technology to ensure the durability of these scales, so you don't have to worry about the values becoming blurred by wear and tear, even under frequent use over a long period of time.
- [๐๐๐ซ๐ฏ๐ข๐๐]We understand that superior products and service are the key to earning your trust. That's why SUZUME products are backed by a comprehensive aftermarket service, our commitment to quality and your peace of mind. Our mission is very clear - 'Your Reliable Tool Partner' Our team will respond promptly to any questions you have and resolve your queries and problems quickly.
- PORTABILITY: Torque wrench 1/2 inch drive has a durable case for portability or storage
- ADDED COMFORT: Bi-material handle for comfort and grip of the 1/2 torque wrench
- HASSLE FREE USE: Locking feature adjusts quick and easily for hassle free use
- QUICK IDENTIFICATION: Scales stamped into housing showing inch and metric torque settings
- Meets or Exceeds ASME Specifications
- 3Pcs Torque Wrench Set: The calibration error range is around 3%, each torque wrench has a calibration certificate. The 3-in-1 torque wrench set can meet your different needs. Including 1/4 inch 20-240 in.lb, 3/8 inch 5-45 ft.lb, 1/2 inch 20-160 ft.lb.
- Safe and Reliable: When the 1/2 torque wrench reaches the preset torque value, it makes a clear "click" sound, accompanied by an obvious hand vibration that reminds you no longer to apply force, prevent damage caused. 72-tooth reversible ratchet head, it can be used both clockwise and counterclockwise directions.
- Quick Release Button: This 3/8 torque wrench has a quick release button with which accessories can easily be installed and removed, the accessories can grip and is not easy to fall down. It is more convenient to use. The torque wrench is made of CR-MO with a higher hardness.
- Easy to Set: First pull down the locking knob and hold it down and then start setting the desired torque value. Release the hand and the locking knob will automatically rebound to lock the torque value. If you do not use, please set the torque key to the minimal torque value.
- Widely Use: The torque wrenches can satisfy you in bicycle, motorcycle, car, truck and wheel screws, wheel nuts and in the device installation, electrical engineering, etc. We insist on bringing customers a good shopping experience.
SEOCONTENT-START
Page 1 of 1 ยฉ 2023 Volvo Group North America, LLC. CONFIDENTIAL – For limited distribution only to circulation list above. This bulletin, and any information herein, is subject to change by Company without notice. For the most current and accurate information, always refer to Trucks Dealer Portal for the electronic version of this document.. Recall Alerts Description of Defect: The passenger side bench seat attachment does not meet strength requirements due to in-adequate floor reinforcement. In the event of an accident, the passenger side bench seat attachment to the floor could fail, increasing the risk of injury. There have been no field reports, warranty claims or customer complaints associated with this issue. The remedy will be to remove an existing weld nut and replace it with a two nut and washer combination which provides adequate strength. Models/ Model Years Affected: Certain 2019- 2024 VN and VHD vehicles manufactured from January 02, 2018 through October 20, 2023. Vehicle Quantities: 752 vehicles (638 US, 114 Canada) Dealerโs Responsibility: The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act requires dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer. Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer. Release Schedule: โข Vehicle list will be posted on the Trucks Dealer Portal November 17, 2023. โข Owner notification letters will be released on or before December 15, 2023. โข Repair Instruction will be released once they are available. If you have questions or concerns about this recall, contact the Regulatory Affairs Department at vtna.regulatoryaffairs@volvo.com. To: Dealer Principals Service Managers Warranty Managers Parts Managers Region: โU.S. โCAN Bulletin: SRA-V23-12 Date: November 17, 2023 Valid to: N/A Action Required? โYes โNo From: Corey Martin, Product Regulation Specialist Subject: Safety Recall RVXX2312, Passenger Side Bench Seat
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-769 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Volvo Trucks North America Submission Date : NOV 15, 2023 NHTSA Recall No. : 23V-769 Manufacturer Recall No. : RVXX2312 Manufacturer Information : Manufacturer Name : Volvo Trucks North America Address : 7900 National Service Road Greensboro NC 27409 Company phone : 800 528 6586 Population : Number of potentially involved : 638 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2018-2024 Volvo VN/VNR/VHD Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : The recall population is Volvo vehicles built between April 5, 2017 to October 20, 2023 with a passenger side bench seat. Production Dates : APR 05, 2018 – OCT 20, 2023 VIN Range 1 : Begin : 4V5WC9DF6RN661102 End : 4V5K99EH2KN200014 โ Not sequential Description of Noncompliance : Description of the Noncompliance : Trucks equipped with a passenger side bench seat do not meet requirements for FMVSS 207/210 S4.2. Strength due to in-adequate floor reinforcement. FMVSS 1 : 207 – Seating systems FMVSS 2 : 210 – Seat belt assembly anchorages Description of the Safety Risk : In the event of an accident, the passenger side bench seat attachment to the floor could fail, increasing the risk of injury. Description of the Cause : Design error relative to strength calculations. Identification of Any Warning that can Occur : No warnings exist for this condition. Involved Components : Part 573 Safety Recall Report 23V-769 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Component Name 1 : Weld Nut Component Description : 7/16 UNF*9 Steel UNT Component Part Number : 943344 Supplier Identification : Component Manufacturer Name : Volvo Address : 7825 National Service Rd. Greensoboro North Carolina 27409-9667 Country : United States Chronology : September 13, 2023 Volvo was having testing conducted on new seat and seat belt configurations at an outside testing facility. November 1, 2023 Engineering results and finite element analysis results are reviewed with other seat and seatbelt combinations. November 6, 2023 Volvo Product Safety Office receives a report of a potential issue in compliance with FMVSS 207/210 with a specific optional passenger bench seat configuration. November 13, 2023 Product Safety Evaluation Committee reviews findings from engineering analysis and recommends that a product non-compliance finding with FMVSS 207/210 be brought to Product Safety Committee November 13, 2023 The Product Safety Committee meets and decides that a product non-compliance exists. November 15, 2023 573 Report filed with NHTSA There have been no accidents or injuries related to this issue, there have been no warranty claims, field reports or customer complaints associated with this issue. Description of Remedy : Description of Remedy Program : Remedy program will be to remove an existing weld nut and replace it with a two nut and washer combination which provides adequate strength. Reimbursement for the recall will be covered by Manufacturer’s Reimbursement Plan on file with NHTSA. How Remedy Component Differs from Recalled Component : Surface areas of the two nut and washer combination is greater and as a result meets the testing requirements. (Flange nut/7/16UNC*10.5/946315) 2 Each and (Washer/13.5*28*2 Steel/120135) Part 573 Safety Recall Report 23V-769 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Identify How/When Recall Condition was Corrected in Production : Production was corrected with the remedy solution within our factories on October 30, 2023. Recall Schedule : Description of Recall Schedule : Dealer notification will begin on November 17, 2023 and owner notification will begin on or before December 15, 2023 Planned Dealer Notification Date : NOV 17, 2023 – NOV 17, 2023 Planned Owner Notification Date : DEC 15, 2023 – DEC 15, 2023 * NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
Last update on 2025-04-18 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.