RVXX2314 – Incorrect GAWR on Certification Label – 2024 Volvo VN & VHD

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December 5, 2023 NHTSA CAMPAIGN NUMBER: 23V816000

Incorrect GAWR on Certification Label/Part 567

An overloaded vehicle can increase the risk of a crash.


NHTSA Campaign Number: 23V816000

Manufacturer Volvo Trucks North America

Components EQUIPMENT

Potential Number of Units Affected 53



Volvo Trucks North America (Volvo Trucks) is recalling certain 2024 VN and VHD vehicles equipped with size 295/75 or 385/65 Continental tires on the front axle. The Gross Axle Weight Rating (GAWR) listed on the vehicle certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, “Certification.”



Dealers will remove and replace the label, free of charge. Owner notification letters are expected to be mailed January 29, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck’s number for this recall is RVXX2314.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Description of Defect:

The front axle rating on the vehicle certification label is incorrect.

Improper value shown on the label could subject the vehicle to misuse, which could result in a crash.

There have been no field reports, warranty claims, or customer complaints associated with this issue. The remedy will be to will be to remove the existing label and replace it with a corrected label..


Models/ Model Years Affected:

Certain 2024 VN and VHD vehicles manufactured from January 09, 2023 through November 03, 2023.


Vehicle Quantities:

53 vehicles (all 53 US)


Dealer’s Responsibility:

The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act requires dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer.

Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer.


Release Schedule:

  • Vehicle list will be posted on the Trucks Dealer Portal December 6, 2023.
  • Owner notification letters will be released on or before January 29, 2024.
  • Repair Instruction will be released once they are available.

If you have questions or concerns about this recall, contact the Regulatory Affairs Department at vtna.regulatoryaffairs@volvo.com.


Volvo Vehicle GVWR/GAWR Label


December (2023)

Volvo Trucks has determined that certain model year 2024 VNL, VHD Vehicles may have been built with the incorrect vehicle GVWR/GAWR label information.

Follow the repair instructions outlined in this document to remove GVWR/GAWR label in the door jamb and install new vehicle GVWR/GAWR label.



Certain Volvo Trucks manufactured between January 09, 2023 and November 03, 2023.



There are 53 vehicles affected by this recall (53 U.S.)


Repair Instructions

1. Secure vehicle for service.

2. Place the transmission in park or neutral.

3. Install wheel chocks.

4. Open the driver’s door.

5. Use a plastic scraper and adhesive remover to remove the old vehicle GVWR/GAWR label.

6. Install the new vehicle GVWR/GAWR label in the door jamb.

7. Release truck back to service.


Label Instructions


A campaign completion label (part number 85152363) needs to be installed on truck if not previously installed. To signify the campaign has been completed, use a permanent marker (Such as a Sharpe ®) to write the recall number, completion date (MM/DD/YYY) and dealer code on the label. The label is to be applied to the inside of the passenger door as shown in the illustrations below.


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Chronology :

November 13, 2023 Volvo Product Architect reviewed customer question on labels.

November 14, 2023 Volvo Product Safety Office receives email of a potential issue in compliance with 49 CFR 567 for vehicle certification labels.

November 29, 2023 Product Safety Evaluation Committee reviews findings from engineering and recommends that incorrect value on label be brought to Product Safety Committee.

November 30, 2023 The Product Safety Committee meets and decides that a product non-compliance exists.

December 5, 2023 573 Report filed with NHTSA

There have been no warranty claims, field reports, accidents or injuries related to this issue, there has been one customer complaint.


2 Affected Products




4 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-23V816-9347.PDF 215.42KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V816-5220.pdf 196.874KB

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Recall Acknowledgement

RCAK-23V816-9277.pdf 645.345KB

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Remedy Instructions and TSB

RCRIT-23V816-5042.pdf 240.814KB

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Last update on 2024-05-05 / Affiliate links / Images from Amazon Product Advertising API

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