RVXX2401 – Sheppard Steer Gear Sector Shaft – 2024-2025 Volvo VNL & VNR

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February 19, 2024 NHTSA CAMPAIGN NUMBER: 24V121000

Steering Gear Shaft May Fracture

A fractured steering gear shaft can cause a loss of steering control, increasing the risk of a crash.

 

NHTSA Campaign Number: 24V121

Manufacturer Volvo Trucks North America

Components STEERING

Potential Number of Units Affected 45

 

Summary

Volvo Trucks North America (Volvo Trucks) is recalling certain 2024-2025 VNL and VNR vehicles. The steering gear sector shaft may have been improperly heat-treated, which can cause the gear teeth to crack or fracture.

 

Remedy

Dealers will inspect the serial numbers, and replace the steering gears, as necessary, free of charge. Owner notification letters are expected to be mailed April 15, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck’s number for this recall is RVXX2401.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Description of Defect:

On certain vehicles, the steering gear sector shaft does not meet hardness expectation for the gear teeth.  A steering gear sector shafts gear teeth with lower than expected hardness may prematurely wear, crack or fracture. A fractured gear tooth may interfere with the gear mechanism leading to non-smooth steering effort or binding. A steering gear that binds increases the likelihood of a crash.

Vehicles will be inspected for suspect steering gear serial number(s) and those suspect gear(s) will be replaced with remedy gears.

 

Models/ Model Years Affected: 

Certain 2024 and 2025 Volvo VN model vehicles manufactured from January 01, 2024 through January 31, 2024.

 

Vehicle Quantities:

45 (45 US)

 

Dealer’s Responsibility:

The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act requires dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer.

Dealers should make their personnel aware of the safety recall.  In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer.

 

Release Schedule:

  • Vehicle list will be posted on the Trucks Dealer Portal February 21, 2024.
  • Owner notification letters will be released on or before April 15, 2024.

If you have questions or concerns about this recall, contact the Regulatory Affairs Department at vtna.regulatoryaffairs@volvo.com.

 


Chronology :

February 9, 2024 Product Safety office receives notification from Bendix (R.H. Sheppard) that they have filed a equipment recall on February 8, 2024.

February 9, 2024 Product Safety opens an investigation.

February 14, 2024 Product Safety Committee meets and determines that a product safety defect exists.

February 19, 2023 DIR Report filed with NHTSA.

 


4 Affected Products

Vehicles

MAKE MODEL YEAR
VOLVO VNL 2024-2025
VOLVO VNR 2024-2025

 


3 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-24V121-2735.pdf 204.571KB

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Defect Notice 573 Report

RCLRPT-24V121-9943.PDF 215.34KB

 


Recall Acknowledgement

RCAK-24V121-4408.pdf 645.393KB

 


Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V121&docType=RCL

 


 

Bestseller No. 1
Detroit Axle - Steering Gear Box for Ford F-150 F-250 Expedition Lobo Complete Power Steering Gear Box Assembly Replacement
  • Fits: Specific Models - Check Fitment Chart and Product Description for Accurate Information
  • Kit Includes: 1x Complete Power Steering Gear Box Assembly
  • To Activate your Lifetime Warranty, you must send in your core unit. Call us when you order to get a return shipping label for your old unit
  • New Oil and Lip Seals installed to ensure quality performance, Hydraulically Pressure Tested to Ensure Internal By-Pass for Both High & Low Pressure
  • Lifetime Warranty
Bestseller No. 2
A-Premium - Power Steering Gearbox Gear Box Compatible with Chevrolet Tahoe, C1500/C2500 Suburban, C3500HD, K1500/K2500 Suburban & Dodge Ram 1500 2500 & GMC C1500 Suburban, K3500, Replace# 5083894AA
  • [Vehicle Fitment]: Compatible with Chevrolet C1500 Suburban 1999 (Diesel; VIN: F), C2500 1993-1995 (Diesel; VIN: F), C2500 1989-1990 (Diesel; VIN: J), C2500 1988-1998 (8600lb GVW), C2500 1999-2000, C2500 1993 (Diesel; VIN: J), C2500 Suburban 1994-1995 (Diesel), C2500 Suburban 1992-1999 (8600lb GVW), C35/C3500 1998-2000, C3500HD 1991/1993-1995/1998-2002, K1500 Suburban 1999 (Vin: F), K2500 1994-1995 (Diesel; VIN: F), K2500 1991 (Diesel; VIN: J) --- For Left Hand Drive Only!!!
  • [Vehicle Fitment]: Compatible with Chevrolet K2500 1988-1998 (8600lb GVW), K2500 1999-2000, K2500 Suburban 1994-1995 (Diesel), K2500 Suburban 1993-1999 (8600lb GVW), K3500 1988-2000, Tahoe 1998-1999 (Diesel); Compatible with Dodge Ram 1500 1997-1998 (4WD), Ram 1500 1994-1996/1999-2001, Ram 2500 1997-1998 (4WD), Ram 2500 1994-1998 (7500lb GVW); Compatible with GMC C1500 Suburban 1997-1999 (Diesel), C2500 1992 (Diesel; VIN: F), C2500 1989-1992 (Diesel; VIN: J) --- For Left Hand Drive Only!!!
  • [Vehicle Fitment]: Compatible with GMC C2500 1988-1998 (8600lb GVW), C2500 1999-2000, C2500 1995 (Diesel; VIN: F), C2500 Suburban 1992/1996/1998-1999 (8600lb GVW), C3500 1988-2000, C3500HD 1991/1994-1995/1998-2002, K1500 Suburban 1997-1999 (Diesel), K2500 1992-1995 (Diesel; VIN: F), K2500 1991-1993 (Diesel; VIN: J), K2500 1988-1998 (8600lb GVW), K2500 1999-2000, K2500 Suburban 1994-1995 (Diesel), K2500 Suburban 1992-1996/1998-1999 (8600lb GVW), K3500 1988-2000 --- For Left Hand Drive Only!!!
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Bestseller No. 3
A-Premium - Power Steering Gearbox Gear Box Compatible with Ford F-350 F350 1997-2007, F-250/F-350/F-450/F-550 Super Duty 1999-2004, Excursion 2000-2005, Replace# YC3Z3504ABRM
  • [Vehicle Fitment]: Compatible with Ford Excursion 2000-2001 (4WD or RWD; with 36 Spline Output Shaft), Excursion 2002-2005, fit for F-250/F-350 Super Duty 2000-2001 (4WD), fit for F-250/F-350 Super Duty 2000-2001 (RWD; with 36 Spline Output Shaft), fit for F-250/F-350/F-450/F-550 Super Duty 1999-1999 (with 36 Spline Output Shaft) --- For Left Hand Drive Only!!!
  • [Vehicle Fitment]: Compatible with Ford F-250/F-350/F-450/F-550 Super Duty 2002-2004, fit for F-350 1997-2003 (with 36 Spline Output Shaft), fit for F-350 2004-2007, F-450/F-550 Super Duty 2000-2001 (4 X 2; with 36 Spline Output Shaft), F-450/F-550 Super Duty 2000-2001 (4 X 4) --- For Left Hand Drive Only!!!
  • [Part Number]: 27-7569, 277569, 2C3Z3504AARM, F7UZ3504FA, F7UZ3504FARM, F7UZ3504FBRM, YC3Z3504AARM, YC3Z3504ABRM
  • [Specifications]: ①Part Type: Steering Gear Box Assembly; ②Input Shaft Diameter: 0.812 in; ③Input Shaft Spline Quantity: 29; ④Output Shaft Diameter: 0.864 in; ⑤Pressure Port Thread Size: 1/2-20; ⑥Return Port Thread Size: 5/8-18; ⑦Total Turns Lock To Lock: 4.00; ⑧Steering Box Type: Power
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted gear box. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
Bestseller No. 4
YOMALL 1PC Steering Box Compatible with 2006-2008 Ram 1500 2003-2008 Ram 2500 Ram 3500 3.7L 4.7L 5.7L 5.9L 6.7L 8.0L Power Steering Gear Box Replace OE 27-7616 52106835AC 52121986AA
  • 【REPLACE PART NUMBERS】:Power Steering Gear Box OE Number:27-7616 277616 52106835AC 52106835AE 52106835AF 52106835AG 52121986AA 52121986AC 52121986AE 52121986AF.Power steering gearboxes are easy to install and are 100% compatible with OEM components and meet OEM standards.
  • 【VEHICLE FITMENT】:Power Steering Gear Box Fits for 2003-2008 Ram 1500 Ram 2500 Ram 3500 3.7L 226Cu. In. V6 4.7L 287Cu. In. V8 5.7L 345Cu. In. V8 5.9L 359Cu. In. l6 6.7L 408Cu. In. l6 8.0L 7990CC 488Cu. In. V10.
  • 【HIGH QUALITY】:This steering gearbox enhances your driving efficiency. It boasts long-lasting performance, superior sealing, and longevity to ensure its durability. In addition, this product has been rigorously tested for performance to ensure that it is of comparable quality to the original matching product.
  • 【REMINDER】:Please make sure the part number you need for your car is the same as this product before placing an order to avoid problems. If you confirm that there is no error, you can rest assured that you can place an order.
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Bestseller No. 5
Detroit Axle - Power Steering Gear Box for Dodge Ram 2500 3500 Complete Power Steering Gearbox Assembly Replacement
  • Fits: Specific Models - Check Fitment Chart and Product Description for Accurate Information
  • Power Steering Gearbox Kit Includes: 1x Complete Power Steering Gear Box
  • To Activate your Lifetime Warranty, you must send in your core unit. Call us when you order to get a return shipping label for your old unit
  • New Oil and Lip Seals installed to ensure quality performance, Hydraulically Pressure Tested to Ensure Internal By-Pass for Both High & Low Pressure
  • Lifetime Warranty
Bestseller No. 6
Cardone 27-6541 Remanufactured Power Steering Gear (Renewed)
  • 100% computerized hydraulic testing is performed for proper flow, leakage and performance to ensure perfect fit and function
  • All critical components (i.e. campacs, spool valves, etc.) are triple tested to ensure product reliability
  • All units are built with 100% new seals and o-rings
  • Sector shafts and pistons are 100% processed to ensure surface finish is within O.E. tolerances
Bestseller No. 7
A-Premium Complete Power Steering Gear Box Gearbox Assembly Compatible with Dodge Ram 1500 2006-2008, Ram 2500 2003-2008, Ram 3500 2003-2008, Ram 4000 2005-2008, 4WD, Replace# 52106835AC, 52106835AE
  • [Vehicle Fitment]: Compatible with Dodge Ram 1500 2006-2008 (Extended Crew Cab Pickup) ✔ Ram 2500 2003-2006 ✔ Ram 2500 2007 L6 5.9L/L6 6.7L (DIESEL) ✔ Ram 2500 2008 ✔ Ram 3500 2003-2006 ✔ Ram 3500 2007 L6 5.9L/L6 6.7L (DIESEL) ✔ Ram 3500 2008 ✔ Ram 4000 2005-2008 ✔ --- 4WD; with 4 Bolt Side Cover; with Power Steering Gear; For Left Hand Drive Only!!!
  • [Reference Number]: 52106835AC, 52106835AE, 52106835AF, 52106835AG, 52121986AA, 52121986AC, 52121986AE, 52121986AF, 27-7616, 277616
  • [Specification]: ①Condition: New; ②Input Shaft Dia: 18.42 mm; ③Output Shaft Dia: 33.32 mm; ④Pressure Port Thread Size: M18 x 1.5; ⑤Return Port Thread Size: M20 x 1.5; ⑥Total Turns Lock To Lock: 3.0 or 3.3
  • [Ideal Solution]: This steering gear box assembly is best professional solution for the above vehicle's the steering problem (such as clunking while turning, shaking steering wheel, excessive free play in steering, leaking power steering fluid, etc), and restore steering wheel operation, also saves you hundreds of dollars from original part
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted gear box. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
Bestseller No. 8
A-Premium - Power Steering Gearbox Gear Box Compatible with Chevrolet Blazer, C10/C20 Pickup Suburban & Dodge D100, D150, W150, W300 & GMC & International Harvester & Plymouth, Replace# 3893469
  • [Vehicle Fitment]: Compatible with Chevrolet Blazer 1970-1974 (RWD), C10/C20/C30 1975-1976, C10 Pickup/C20 Pickup/C30 Pickup 1968-1974, C10 Suburban/C20 Suburban 1975-1976 (RWD), K5 Blazer 1975-1976 (RWD); Compatible with GMC C15/C25/C35 1975-1976, C15 Suburban/C25 Suburban 1975-1976 (RWD), C15/C1500 Pickup/C25/C2500 Pickup/C35/C3500 Pickup 1968-1974; Compatible with Plymouth Trailduster 1974-1977 (with Standard Rotation) --- For Left Hand Drive Only!!!
  • [Vehicle Fitment]: Compatible with Dodge D100/D200/D300 1975-1977, D100 Pickup/D200 Pickup/D300 Pickup 1972-1974, D150 1977-1977, Ramcharger 1974-1977, W100/W200/W300 1975-1977, W100 Pickup/W200 Pickup/W300 Pickup 1972-1974, W150 1977-1977; Compatible with International Harvester 100 1974-1974, 150 1975-1975, 200 1974-1975, 1010/1110 1971-1973, 1000D/1100D 1969-1970, M1100/M800 Post Office 1972-1972, MS 1975-1975, MS1210 1972-1974 --- with Standard Rotation; For Left Hand Drive Only!!!
  • [Part Number]: 27-7501, 277501, 3893469
  • [Specifications]: ①Part Type: Steering Gear Box Assembly; ②Input Shaft Diameter: 0.875 in; ③Input Shaft Spline Quantity: 31; ④Output Shaft Diameter: 0.864 in; ⑤Pressure Port Thread Size: 11/16-18; ⑥Return Port Thread Size: 5/8-18; ⑦Total Turns Lock To Lock: 3.31; ⑧Steering Box Type: Power
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted gear box. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
Bestseller No. 9
Detroit Axle - Power Steering Gear Box for Dodge Ram 1500 2500 3500 Chevy GMC C2500 C3500 K2500 K3500 Complete Power Steering Gear Box Assembly Replacement
  • Power Steering Gear Box Replacement for 1988-2000 Chevrolet C2500 8 Bolt Wheels - [1992-1996 Chevrolet C2500 Suburban] - 1992-1996 Chevrolet C2500 Suburban - [1991-2002 Chevrolet C3500HD] - 1988-2000 Chevrolet K2500 8 Bolt Wheels - [1992-1996 Chevrolet K2500 Suburban] - 1988-2000 Chevrolet K3500 - [1994-2001 Dodge Ram 1500] - 1994-2002 Dodge Ram 2500 - [1994-2002 Dodge Ram 3500]
  • Power Steering Gear Box Replacement for 1988-2000 GMC C2500 8 Bolt Wheels - [1992-1996 GMC C2500 Suburban] - 1988-2000 GMC C3500 - [1991-2002 GMC C3500HD] - 1988-2000 GMC K2500 8 Bolt Wheels - [1992-1996 GMC K2500 Suburban] - 1988-2000 GMC K3500 - [1997 GMC Yukon]
  • Kit Includes: 1x Power Steering Gear Box Assembly
  • To Activate your Lifetime Warranty; you must send in your core unit. Call us when you order to get a return shipping label for your old unit
  • Lifetime Warranty - Hydraulically Pressure Tested to Ensure Internal By-Pass for Both High & Low Pressure
Bestseller No. 10
A-Premium - Power Steering Gearbox Gear Box Compatible with Chevrolet Silverado 1500, Tahoe, Suburban/Avalanche 1500 & GMC Sierra 1500, Yukon, Yukon XL 1500 & Cadillac Escalade, Replace# 88965542
  • [Vehicle Fitment]: Compatible with Chevrolet Suburban 1500/Tahoe 2001-2006, Silverado 1500 2001-2006, Avalanche 1500 2002-2006, Silverado 1500 Classic 2007; Compatible with GMC Yukon 2001-2006, Yukon XL 1500 2001-2006, Sierra 1500 2001-2006, Sierra 1500 Classic 2007 --- For Left Hand Drive Only!!!
  • [Part Number]: 27-8413, 278413, 15062833, 15076532, 15173571, 15199900, 26104949, 88965542, 15062833, 15076532, 15173571, 15199900, 26104949, 88965542
  • [Specifications]: ①Part Type: Steering Gear Box Assembly; ②Input Shaft Diameter: 0.788 in; ③Input Shaft Type: Double Flat; ④Output Shaft Diameter: 0.864 in; ⑤Pressure Port Thread Size: 18x1.5; ⑥Return Port Thread Size: 16x1.5; ⑦Total Turns Lock To Lock: 3.31; ⑧Steering Box Type: Power
  • [Attention]: To avoid the hassle of buying the wrong product, please check the compatible models and corresponding notes below the product description before purchasing.
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted gear box. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.

Last update on 2024-05-19 / Affiliate links / Images from Amazon Product Advertising API

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