RVXX2307 – Loose Steering Gear Fasteners – 2023-2024 Volvo VN, VHD, & VAH Trucks

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June 23, 2023 NHTSA CAMPAIGN NUMBER: 23V441000

Loose Steering Gear Fasteners

Loose steering gear fasteners may result in a loss of vehicle control, increasing the risk of a crash.

 

NHTSA Campaign Number: 23V441

Manufacturer Volvo Trucks North America

Components STEERING

Potential Number of Units Affected 224

 

Summary

Volvo Trucks North America (Volvo Trucks) is recalling certain 2023-2024 VN, VHD, and VAH trucks. The steering gear fasteners may not be properly tightened.

 

Remedy

Dealers will tighten the steering gear fasteners, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volvo Trucks’ customer service at 1-800-528-6586. Volvo Trucks’ number for this recall is RVXX2307.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Description of Defect:

The steering gear fasteners may not be torqued to specification. Under-torqued fasteners can result in loss of clamp load, which may affect the steering and potentially cause loss of vehicle control and a crash.

There have been no reports of accidents or loss of vehicle control associated with this condition.

The steering gear fasteners will be tightened to specification

 

Models/ Model Years Affected:

Certain 2023 to 2024 Volvo VN, VHD and VAH models manufactured from May 17, 2022 through May 26, 2023.

 

Vehicle Quantities:

246 (224 US, 22 Canada)

 

Dealer’s Responsibility:

The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act requires dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer.

Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer.

 

Release Schedule:

  • Vehicle list will be posted on the Trucks Dealer Portal June 29, 2023.
  • Owner notification letters will be released on or before August 18, 2023.
  • Repair Instruction will be released once they are available.

 


07. 2023
RVXX2307

Steering Gearbox Fastener Re-Torque

RECALL INFORMATION

(July 2023)

Volvo Trucks has determined that a defect that relates to motor vehicle safety exists in certain VAH, VHD, VN, and VNE model vehicles manufactured from May 17th, 2022, through May 26th, 2023.

The steering gear mounting fasteners to the frame rail may not be torqued to specification. The under-torqued fasteners could result in a loss of clamp load on the steering gearbox. Indication of this occurrence may include steering wander or a feeling of looseness in the steering.

Volvo Trucks has not received any reports of personal injury or vehicle crashes because of this safety issue; therefore, Volvo considers this a proactive measure to protect the public and Volvo’s customers from the potential risk associated with this defect.

To ensure that these vehicles meet Volvo’s rigorous quality requirements, follow the instructions outlined below to ensure the steering gear fasteners are tightened to specification.

 

VEHICLES AFFECTED

Certain Volvo North America vehicles manufactured between May 17th, 2022, and May 26th, 2023

 

VEHICLE QUANTITY

There are 246 vehicles affected by this recall (224 U.S., 22 Canada).

 

Parts

Order parts through normal process as needed.

Part Number Part description Quantity
992483 Hex Screw As Needed
992484 Hex Screw As Needed
992482 Hex Screw (VAH Only) As Needed
990973 Hex Nut As Needed

 

Repair Instructions

1. Secure vehicle for service by parking on a flat and level surface.

2. Apply parking brake.

3. Place the transmission in neutral or park.

4. Install the wheel chocks.

 

5. Unlatch and raise the hood.

6. Locate the steering gearbox mounting fasteners – driver’s side frame rail.

 

7. Set torque wrench to 275 ± 15 Nm. Check relaxed torque in tightening direction.

Relaxed Tightening Torque
275 ± 15 Nm

 

a. If found loose, check both bolt and nut for damage.

I. If damage is found on hardware, replace both bolt and nut.

II. If no damage is found on hardware, replace nut only.

b. Tighten to install torque and angle of 200 ± 10 Nm + angle 145°±10°.

 

Install Tightening Torque
200 ± 10 Nm + angle 145°±10°

 

IMPORTANT

If hardware needs to be replaced, refer to Impact instructions: 6421-03-02-01, Steering Gear Replacement.

*Only follow steps for replacing hardware.

 


Chronology :

March 1 , 2023 Volvo Reliability Engineering reports that they have a report of a steering gear loose in the field and Product Safety opens an investigation. Inspection of other field units and factory torque records is initiated.

May 26, 2023 During the investigation a second unit is identified and field investigation expanded.

June 15, 2023, During the investigation a third unit is identified.

June 19, 2023 Product Safety Working Group reviews product safety investigation results and recommends that this be brought to Product Safety Committee as a potential product safety defect.

June 19, 2023 The Product Safety Committee meets and decides that a product safety defect exists.

June 23, 2023 573 Report filed with NHTSA

There have been 4 field reports and no accidents or injuries reported with this issue.

 


6 Affected Products

Vehicles

MAKE MODEL YEAR
VOLVO VAH 2023-2024
VOLVO VHD 2023-2024
VOLVO VN 2023-2024

 


6 Associated Documents

Recall Acknowledgement

RCAK-23V441-4090.pdf 646.004KB

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Defect Notice 573 Report

RCLRPT-23V441-2300.PDF 215.358KB

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Recall 573 Report – June 27, 2023

RCLRPT-23V441-6800.PDF 215.346KB

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Volvo Trucks – Safety Recall Alert – June 2023

RCMN-23V441-1320.pdf 189.072KB

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Remedy Instructions and TSB

RCRIT-23V441-6366.pdf 156.749KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-23V441-3071.pdf 107.399KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V441&docType=RCL

 


 

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Last update on 2024-03-19 / Affiliate links / Images from Amazon Product Advertising API

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