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June 4, 2023 NHTSA CAMPAIGN NUMBER: 23V403000
An air bag that does not deploy, increases the risk of an injury.
NHTSA Campaign Number: 23V403
Manufacturer Volvo Trucks
North America
Components AIR BAGS, ELECTRICAL SYSTEM
Potential Number of Units Affected 29
Summary
Volvo Trucks North America (Volvo Truck) is recalling certain 2022-2024 VNL and VHD vehicles equipped with RollTek driver seats. A missing circuit will prevent the side air bag from deploying during a crash.
Remedy
Dealers will connect a jumper harness between the seat and main cab harness, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Volvo Trucks’ customer service at 1-800-528-6586. Volvo Trucks’ number for this recall is RVXX2305.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
May 1, 2023 Volvo Manufacturing reports to Product Safety Working Group that they have discovered that vehicles built with Rolltek seats (side airbags) together with the option of no steering wheel installed airbag may not be wired correctly and as a result the seat airbags may not deploy and an investigation is opened.
May 3, 2023 Product Safety Working Group meets and recommends that this brought to Product Safety Committee as a potential product safety defect
May 4, 2023 Volvo Manfacturing stop ships any vehicles which may have been impacted Product Safety Working Group reviews product safety investigation results and recommends that this be brought to Product Safety Committee as a potential product safety defect.
May 30, 2023 The Product Safety Committee meets and decides that a product safety defect exists.
June 4, 2023 573 Report filed with NHTSA
There have been no warranty claims, field reports, accidents or injuries reported with this issue.
6 Affected Products
Vehicles
3 Associated Documents
Defect Notice 573 Report
RCLRPT-23V403-5767.PDF 215.274KB
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Recall Acknowledgement
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Volvo Trucks – Safety Recall Alert – June 2023
RCMN-23V403-9705.pdf 117.145KB
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Volvo Trucks Uptime Page 1 of 1 ยฉ 2023 Volvo Group North America, LLC. CONFIDENTIAL – For limited distribution only to circulation list above. This bulletin, and any information herein, is subject to change by Company without notice. For the most current and accurate information, always refer to Trucks Dealer Portal for the electronic version of this document.. Recall Alerts Description of Defect: The Rolltek seat installed in these vehicles has an internal side curtain air bag that is not functional. In the event of a vehicle accident, the internal side curtain air bag would not function. There have been no warranty claims, field reports, accidents or injuries reported with this issue. The main cab harness will be modified with a jumper harness to connect the seat to the main harness assembly. Models/ Model Years Affected: Certain 2022 to 2024 VN and VHD model vehicles manufactured from June 21, 2021 through April 25, 2023. Vehicle Quantities: 29 vehicles all US Dealerโs Responsibility: The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act requires dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer. Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer. Release Schedule: โข Vehicle list will be posted on the Trucks Dealer Portal June 9, 2023. โข Owner notification letters will be released on or before August 4, 2023. โข Repair Instruction will be released once they are available. If you have questions or concerns about this recall, contact the Regulatory Affairs Department at vtna.regulatoryaffairs@volvo.com. To: Dealer Principals Service Managers Warranty Managers Parts Managers Region: โU.S. โCAN Bulletin: SRA-V23-05 Date: June 9, 2023 Valid to: N/A Action Required? โYes โNo From: Gerard Hones, Product Regulation Specialist Subject: Safety Recall RVXX2305, Rolltek seat
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-403 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Volvo Trucks North America Submission Date : JUN 04, 2023 NHTSA Recall No. : 23V-403 Manufacturer Recall No. : RVXX2305 Manufacturer Information : Manufacturer Name : Volvo Trucks North America Address : 7900 National Service Road Greensboro NC 27409 Company phone : 800 528 6586 Population : Number of potentially involved : 29 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2024 Volvo VNL VHD Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Vehicles equipped with a Rolltek seat with additional features deleted is the scope of this recall as the issue only impacts these vehicles. Production Dates : JUN 21, 2021 – APR 25, 2023 VIN Range 1 : Begin : 4V4KC9EH5NN310940 End : 4V4NC9EJXRN628557 โ Not sequential Description of Defect : Description of the Defect : Rolltek seat is installed in vehicles and the internal side curtain air bag is not functional. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a vehicle accident, the Rolltek seat which is equipped with an internal side curtain air bag would not function. An increased risk of driver injury is the safety risk Description of the Cause : Engineering review of harness changes failed to detect the missing circuit. Identification of Any Warning that can Occur : There are no warnings associated with this issue. Involved Components : Part 573 Safety Recall Report 23V-403 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Component Name 1 : Main Cab Harness Component Description : Modular Main Cab Harness Component Part Number : 24391534 Supplier Identification : Component Manufacturer Name : Volvo Address : 7900 National Service Road Greensboro North Carolina 27409 Country : United States Chronology : May 1, 2023 Volvo Manufacturing reports to Product Safety Working Group that they have discovered that vehicles built with Rolltek seats (side airbags) together with the option of no steering wheel installed airbag may not be wired correctly and as a result the seat airbags may not deploy and an investigation is opened. May 3, 2023 Product Safety Working Group meets and recommends that this brought to Product Safety Committee as a potential product safety defect May 4, 2023 Volvo Manfacturing stop ships any vehicles which may have been impacted Product Safety Working Group reviews product safety investigation results and recommends that this be brought to Product Safety Committee as a potential product safety defect. May 30, 2023 The Product Safety Committee meets and decides that a product safety defect exists. June 4, 2023 573 Report filed with NHTSA There have been no warranty claims, field reports, accidents or injuries reported with this issue. Description of Remedy : Description of Remedy Program : The main cab harness will be modified with a jumper harness to connect the seat to the main harness assembly. Reimbursement for the recall will be covered by Manufacturer’s Reimbursement Plan on file with NHTSA. How Remedy Component Differs from Recalled Component : The remedy component has the necessary circuits (wires) to enable the airbag to work. Main Cab Harness Modular 24391534 Identify How/When Recall Condition was Corrected in Production : All vehicles impacted put on hold until harness issue is corrected and the seat is functional. Vehicles on hold will be corrected before being released. Production was corrected on May 4, 2023 Part 573 Safety Recall Report 23V-403 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Recall Schedule : Description of Recall Schedule : Dealer notification will begin on June 9 , 2023 and owner notification will begin on August 4, 2023 Planned Dealer Notification Date : JUN 09, 2023 – JUN 09, 2023 Planned Owner Notification Date : AUG 04, 2023 – AUG 04, 2023 * NR – Not Reported
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