R10058 – Air Bag Inflator Fragments May Strike Driver – 2001-2003 Volvo S80 & S60

SEOCONTENT-START

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle
Safety Act.
Volvo Car USA LLC (Volvo) on behalf of Volvo Car Group, has decided that a defect which relates to
motor vehicle safety exists in certain model year 2001-2003 S60 and S80 Series vehicles.
The reason for Recall R10058:
Volvo Cars investigations has identified a problem regarding the driver air bag. In the event of a crash where
the driver air bag is activated, the driver might be struck by metal fragments from inside the inflator
potentially resulting in serious injury or death.
What should you do now?
The corrective action is to replace the front driver air bag with a new air bag, free of charge.
However, the replacement parts needed to repair your vehicle are not available at this time for this repair.
Please be assured that Volvo is making every effort, to secure the needed replacement parts and will send you
a follow-up letter when replacement parts are available.
Once you receive notification that parts are available, please contact your authorized Volvo retailer to
schedule an appointment. This procedure will be completed at no cost and can take up to one hour to
complete, however due to service scheduling your Volvo retailer may require your vehicle for a longer
period.
NHTSA RECALL 20V-681
YV1RS61T999999999 R1005812032020 526834-01
Volvo Owner
13245 Main St.
Any City, US 12345
January 3, 2021
IMPORTANT SAFETY RECALL
THIS NOTICE APPLIES TO YOUR VEHICLE, VIN: YV1RS61T999999999
Dear Volvo Owner,
Volvo Car USA, LLC
1800 Volvo Place
Mahwah, NJ 07430
volvocars.us
VOLVO CAR USA LLCPO
Box 3757, Highland Park, MI 48203-9984
1
If you no longer own the vehicle described in this letter, please help us to update our records by sending us
the updated owner information. Please refer to our contact information in this letter.
Please contact:
If you have any questions, please contact Volvo Customer Care Center:
1800 Volvo Place
Mahwah, NJ 07430
Or by phone at 1-800-458-1552, 24 hours a day, 7 days a week. You may also contact us by going to
https://volvocars.us/support.
We have advised the National Highway Traffic Safety Administration (NHTSA) that we are conducting
this recall. If you are unable to have this procedure performed without charge, and within a reasonable
period of time you may contact the NHTSA Administrator at:
National Highway Traffic Safety
Administration 1200 New Jersey Avenue, SE.
Washington, DC 20590
Or you can call the toll-free Vehicle Safety Hotline at 1-800-327-4236 (TTY: 1-800-424-9153). You may
also go to their website, https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice
to the lessee within ten days.
To learn more about Volvo safety recalls, scan the QR Code below or visit us at:
https://www.volvocars.com/us/own/additional-choices/recall-information
Your safety and continued satisfaction with your Volvo and the Volvo organization are very important to
us. We apologize for any inconvenience this may cause, and we are working to have this important
Service completed as quickly as possible.
Sincerely,
Senior Manager Product, Safety and Compliance – Regulatory & Compliance
1-800-458-1552

********************************************************************************************************

Volvo Car Customer Servic e QB Instru c tion I 10058
Title
Airbag driver side
Page: 1 (8)
Action
Replacement
Operation number: 97755-2
Issue
Date
Reason
1
2021-04
First issue
Affected vehicles
Year
Model
Engine
Transmission
Steering
Chassis number
2002-2003
S80 (-06)
All
All
All
2001-2003
S60 (-09)
All
All
All
2001
S80 (-06)
All
All
All
Materials
Materials
Qty.
Part number
Notes
Air bag module
1
32332161
3 Spoked Driver Airbag S60
Air bag module
1
32332168
4 Spoked Driver Airbag S80 MY02-03
Air bag module
1
32332145
4 Spoked Driver Airbag S80 MY01

***************************************************************************************************

VOLVO CAR
SERVICE AND PARTS BUSINESS
Parts Bulletin
TITLE:
Recall R10058: Drivers Airbag
Model Year S60 2001-2003, S80 2001-2003
GROUP:
88
CAT/NO:
R10058
CAR MARKET:
United States
REVISIONS: ISSUE DATE:
2021-04-21
STATUS DATE:
2021-04-21
Page 1 of 3
“Right first time in Time”
Produced and printed in the USA and available as an electronic document.
© 2021 VOLVO CAR USA, LLC
Reference Bulletins: QB 10058
Volvo Car USA LLC on behalf of Volvo Car Corporation, has decided to launch Recall R10058 on
model year 2001 – 2003 S60 Series and S80 Series vehicles.
Volvo has identified that in the event of a crash with a driver airbag activation, the propellant inside the
driver airbag may cause the airbag to rupture. This condition could render the driver to be struck by fragments
of metal from the inflator.
The corrective action is to replace the Driver Airbag.
A total of 54,124 U.S. vehicles are eligible for this recall.
At this time parts are only available for the S60 Series vehicles. In January 2021, a notice was mailed
to all involved customers that Volvo had decided that a defect which relates to motor vehicle safety exists
in certain 2001-2003 model year S60 vehicles and that replacement parts needed to perform the final
repair were not available. A second notice informing all involved customers was mailed on April 21,
2021 informing that these parts are now available. Due to supply limitations, the color of the replacement
airbag will only be available in gray-charcoal. Parts for the S80 MY01-03 will not be available
until a later date.
Page 2 of 3 2021-04-21
Parts Bulletin 88-R10058
Example:
It is imperative that NO AIRBAGS ARE DETONATED/DEPLOYED once removed from the vehicle.
VIDA may instruct the technicians to do so but detonating the airbag should not be done. Defective
parts will be required to be sent back to Volvo for disposal. Please hold on to all air bags until a parts
return process is communicated.
IMPORTANT: The Serial Number of the NEW Airbag, and only the serial number, must be
entered on the first line of the Warranty Claim “Repair Text”. Claims for Recall R10058 will not be
required to follow Volvo’s published Repair Text requirements. The Volvo Personnel ID number should
not be included. Do not add any additional text, figures or comments. If the NEW serial number is
not provided on the first line of the repair text the claim will be rejected. It must also be noted on the
Repair Order hardcopy.
2021-04-21 Page 3 of 3
Parts Bulletin 88-R10058
The following part numbers apply:
Part Number Description Qty
32332161 (S60 ONLY) Airbag 1

***************************************************************************************************

April 6, 2021
IMPORTANT SAFETY RECALL
THIS NOTICE APPLIES TO YOUR VEHICLE, VIN: YV1RS61T999999999
Dear Volvo Owner,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Volvo Car USA LLC (Volvo) on behalf of Volvo Car Group, has decided that a defect which relates to motor vehicle safety exists in certain model year 2001-2003 S60 and S80 Series vehicles.
What is the reason for this second notification for Recall R10058?
Volvo Cars investigations has identified a problem regarding the driver air bag. In the event of a crash where the driver air bag is activated, the driver might be struck by metal fragments from inside the inflator potentially resulting in serious injury or death.
In January 2021, a notice was mailed to inform you that Volvo has decided that a defect which relates to motor vehicle safety exists in certain 2001-2003 model year S60 vehicles, and that replacement parts needed to perform the final repair were not available. This notice is being sent to inform you that these parts are now available. Due to supply limitations, the color of the replacement airbag will only be available in gray.
What should you do now?
The corrective action is to replace the front driver air bag with a new air bag, free of charge.
Please contact your authorized Volvo retailer to schedule an appointment. This procedure will be completed at no cost and can take up to one hour to complete, however due to service scheduling your Volvo retailer may require your vehicle for a longer period.
If you no longer own the vehicle described in this letter, please help us to update our records by sending us the updated owner information. If you still own the vehicle and it is inoperable, we would still like to hear from you so we can remove/replace the existing airbag with a new airbag, at no cost to you. Please refer to our contact information in this letter.
Please contact:
If you have any questions, please contact Volvo Customer Care Center:
1800 Volvo Place
Mahwah, NJ 07430
Or by phone at 1-800-458-1552, 24 hours a day, 7 days a week. You may also contact us by going to https://volvocars.us/support.
We have advised the National Highway Traffic Safety Administration (NHTSA) that we are conducting this recall. If you are unable to have this procedure performed without charge, and within a reasonable period of time you may contact the NHTSA Administrator at:
National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE.
Washington, DC 20590
Or you can call the toll-free Vehicle Safety Hotline at 1-800-327-4236 (TTY: 1-800-424-9153). You may also go to their website, https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
To learn more about Volvo safety recalls, scan the QR Code below or visit us at: https://www.volvocars.com/us/own/additional-choices/recall-information
Your safety and continued satisfaction with your Volvo and the Volvo organization are very important to us. We apologize for any inconvenience this may cause, and we are working to have this important Service completed as quickly as possible.
Sincerely,
Vincent D’Auria
Senior Manager Product, Safety and Compliance – Regulatory & Compliance 1-800-458-1552

***********************************************************************************************************

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle
Safety Act.
Volvo Car USA LLC (Volvo) on behalf of Volvo Car Group, has decided that a defect which relates to
motor vehicle safety exists in certain model year 2002-2003 S80 Series vehicles.
What is the reason for this second notification for Recall R10058?
Volvo Cars investigations has identified a problem regarding the driver air bag. In the event of a crash
where the driver air bag is activated, the driver might be struck by metal fragments from inside the
inflator potentially resulting in serious injury or death.
In January 2021, a notice was mailed to inform you that Volvo has decided that a defect which relates to
motor vehicle safety exists in certain 2002-2003 model year S80 vehicles, and that replacement parts
needed to perform the final repair were not available. This notice is being sent to inform you that these
parts are now available. Due to supply limitations, the color of the replacement airbag will only be
available in gray.
What should you do now?
The corrective action is to replace the front driver air bag with a new air bag, free of charge.
Please contact your authorized Volvo retailer to schedule an appointment. This procedure will be
completed at no cost and can take up to one hour to complete, however due to service scheduling your
Volvo retailer may require your vehicle for a longer period.
YV1TS91D999999999 R10058B061521 527777-01
Volvo A. Owner
12345 Main St.
Any City, US 12345-3413
Volvo Car USA, LLC
1800 Volvo Place
Mahwah, NJ 07430
volvocars.us
1
VOLVO CAR USA LLC
PO Box 3757, Highland Park, MI 48203-9984
June 29, 2021
IMPORTANT SAFETY RECALL
THIS NOTICE APPLIES TO YOUR VEHICLE, VIN: YV1TS91D999999999
Dear Volvo A. Owner,
NHTSA RECALL 20V-681
If you no longer own the vehicle described in this letter, please help us to update our records by sending
us the updated owner information. If you still own the vehicle and it is inoperable, we would still like to
hear from you so we can remove/replace the existing airbag with a new airbag, at no cost to you. Please
refer to our contact information in this letter.
Please contact:
If you have any questions, please contact Volvo Customer Care Center:
1800 Volvo Place
Mahwah, NJ 07430
Or by phone at 1-800-458-1552, 24 hours a day, 7 days a week. You may also contact us by going to
https://volvocars.us/support.
We have advised the National Highway Traffic Safety Administration (NHTSA) that we are conducting
this recall. If you are unable to have this procedure performed without charge, and within a reasonable
period of time you may contact the NHTSA Administrator at:
National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE.
Washington, DC 20590
Or you can call the toll-free Vehicle Safety Hotline at 1-800-327-4236 (TTY: 1-800-424-9153). You may
also go to their website, https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice
to the lessee within ten days.
To learn more about Volvo safety recalls, scan the QR Code below or visit us at:
https://www.volvocars.com/us/own/additional-choices/recall-information
Your safety and continued satisfaction with your Volvo and the Volvo organization are very important to
us. We apologize for any inconvenience this may cause, and we are working to have this important
Service completed as quickly as possible.
Sincerely,
Vincent D’Auria
Senior Manager Product, Safety and Compliance – Regulatory & Compliance
1-800-458-1552

***********************************************************************************************************

Vincent D’Auria
Senior Manager Product, Safety & Compliance – Regulatory & Compliance
November 4, 2020
Subject: Recall R10058
TO: All U.S. Volvo Retailers
NEW VEHICLES IN RETAILER INVENTORY
It is a violation of federal law for a retailer to deliver any new Volvo that is eligible for a recall. Retailers are advised to check all vehicles in inventory for recall eligibility and repair immediately. Violation of this requirement by a retailer could result in a civil penalty of up to $21,000 per vehicle.
Correct all vehicles in your new vehicle inventory before delivery.
USED VEHICLES IN RETAILER INVENTORY
VCUSA is ordering the stop-delivery of affected vehicles in VCUSA, auction and dealer inventory until the recalled item can be repaired.
Stopping the delivery of affected used vehicles until the recall is complete is consistent with Volvo’s commitment to safety. Additionally, while Federal law does not prohibit the sale of used vehicles with open recalls, the sale of such cars could violate certain state laws and create liability on behalf of the retailer.
What does this mean for customers?
Customers will not be able to take delivery of affected vehicles until the recall has been completed.
When will this be resolved?
VCUSA is making every effort to expedite parts to complete the recall. More information will be available in the coming months.
Volvo Car USA LLC on behalf of Volvo Car Corporation, has decided to launch Recall R10058 on model year 2001 – 2003 S60 Series and S80 Series vehicles.
Volvo has identified that in the event of a crash with a driver airbag activation, the propellant inside the driver airbag may rupture. This condition could render the driver to be struck by fragments of metal from the inflator.
The corrective action is to replace the Driver Airbag.
A total of 54,124 U.S. vehicles are eligible for this recall.
Volvo Car USA LLC Page 1 of 2
270 Three Point Drive
Ridgeville, SC 29472
Telephone +1-201-768-7300
volvocars.us
PARTS AVAILABILITY
At this time parts to correct affected vehicles are not available for this repair. Please be assured that Volvo is working to secure the needed replacement parts as soon as possible.
Volvo is expecting to have parts in stock for the S60 MY01-03 and S80 MY02-03 by mid-1st Quarter 2021 and for S80 MY01 mid-4th Quarter 2021.
Vehicle eligibility must be confirmed:
• Vehicle Inquiry – Vehicle Warranty where the message “Recall R10058 Driver Airbag” will appear for eligible vehicles.
• All cars not yet delivered to end customers must be corrected prior to delivery.
If you have any questions concerning this recall send them to recall@volvocars.com.
OWNER NOTIFICATION
A first owner notification letter will be sent out early January 2021 that will notify the owner of this recall, and the lack of available parts at this time. When parts availability improves, a second letter will be mailed to owners instructing them to contact their Volvo retailer and request an appointment to have this repair completed.
PORT VEHICLES
No eligible vehicles are in the ports.
PARTS / PARTS RETURN
Defective parts will be required to be sent back to Volvo for disposal. Parts return information will be communicated as soon as it’s available.
CLAIM SUBMISSION
Claim submission information will be communicated as soon as it is available.
RETAILER RESPONSIBILITIES
Retailers must perform this recall campaign on eligible vehicles regardless of miles/kilometers or vehicle age. All work performed under this recall is free of charge to the owner. As the safety of our customers is our upmost priority, we are taking full responsibility to ensure the highest quality and safety standards for our cars.
If you have questions about this recall or any other field service action, please contact me or any member of the Product Safety and Compliance office.
Your cooperation in completing this important recall is greatly appreciated. Drive Safely,
Vincent D’Auria
Senior Manager Product, Safety and Compliance – Regulatory & Compliance 201-647-0004
vincent.dauria@volvocars.com
Page 2 of 2

***********************************************************************************************************

Vincent D’Auria
Senior Manager Product, Safety & Compliance – Regulatory & Compliance
April 21, 2021
TO: All U.S. Volvo Retailers
UPDATE: PARTS NOW AVAILABLE FOR ONLY S60 MY 01-03 VEHICLES
NEW VEHICLES IN RETAILER INVENTORY
It is a violation of federal law for a retailer to deliver any new Volvo that is eligible for a recall. Retailers are advised to check all vehicles in inventory for recall eligibility and repair immediately. Violation of this requirement by a retailer could result in a civil penalty of up to $21,000 per vehicle.
Correct all vehicles in your new vehicle inventory before delivery.
USED VEHICLES IN RETAILER INVENTORY
VCUSA is ordering the stop-delivery of affected vehicles in VCUSA, auction and dealer inventory until the recalled item can be repaired.
Stopping the delivery of affected used vehicles until the recall is complete is consistent with Volvo’s commitment to safety. Additionally, while Federal law does not prohibit the sale of used vehicles with open recalls, the sale of such cars could violate certain state laws and create liability on behalf of the retailer.
What does this mean for customers?
Customers will not be able to take delivery of affected vehicles until the recall has been completed.
What is the reason for this second notification?
At this time, parts are only available for the S60 Series vehicles. In January 2021, a notice was mailed to all involved customers that Volvo had decided that a defect which relates to motor vehicle safety exists in certain 2001-2003 model year S60 vehicles and that replacement parts needed to perform the final repair were not available. A second notice informing all involved customers was mailed on April 21, 2021 informing that these parts are now available. Due to supply limitations, the color of the replacement airbag will only be available in gray-charcoal. Parts for the S80 MY01-03 will not be available until a later date.
Example:
Volvo Car USA LLC on behalf of Volvo Car Corporation, has decided to launch Recall R10058 on model year 2001 – 2003 S60 Series and S80 Series vehicles.
Volvo has identified that in the event of a crash with a driver airbag activation, the propellant inside the driver airbag may cause the airbag to rupture. This condition could render the driver to be struck by fragments of metal from the inflator.
The corrective action is to replace the Driver Airbag.
A total of 54,124 U.S. vehicles are eligible for this recall.
PARTS AVAILABILITY
At this time, parts to correct affected vehicles are now available for ONLY S60 series MY01-03. The S80 MY01-03 will not be available until a later date.
Vehicle eligibility must be confirmed:
• Vehicle Inquiry – Warranty Vehicle Inquiry where the message “Recall R10058 Driver Airbag” will appear for eligible vehicles, F4=History from the main Inquiry menu must be selected to confirm Recall R10058 has not been completed. Eligibility can also be confirmed in TIE.
If you have any questions concerning this recall send them to recall@volvocars.com.
OWNER NOTIFICATION
A second owner notification letter will be sent out April 21, 2021 to ONLY the S60 Series owners instructing them to contact their Volvo retailer and request an appointment to have this repair completed. Parts for the S80 MY01-03 will not be available until a later date.
PORT VEHICLES
No eligible vehicles are in the ports.
PARTS / PARTS RETURN
It is imperative that NO AIRBAGS ARE DETONATED/DEPLOYED once removed from the vehicle. VIDA may instruct the technicians to do so but detonating the airbag should not be done. Defective parts will be required to be sent back to Volvo for disposal. Please hold on to all airbags until a parts return process is communicated.
All vehicles must be checked for any incomplete recalls or service campaigns or service upgrades. All open Recall, Service Campaign or Service Action repairs must be completed.
Please refer to Parts Bulletin R10058 for part number information.
CLAIM SUBMISSION
Please refer to the Quality Bulletin for claim submission instructions.
IMPORTANT: The Serial Number of the NEW Airbag, and only the serial number, must be entered on the first line of the Warranty Claim “Repair Text”. Claims for Recall R10058 will not be required to follow Volvo’s published Repair Text requirements. The Volvo Personnel ID number should not be included. Do not add any additional text, figures or comments. If the NEW serial number is not provided on the first line of the repair text the claim will be rejected. It must also be noted on the Repair Order hardcopy.
RETAILER RESPONSIBILITIES
Retailers must perform this recall campaign on eligible vehicles regardless of miles/kilometers or vehicle age. All work performed under this recall is free of charge to the owner. As the safety of our customers is our upmost priority, we are taking full responsibility to ensure the highest quality and safety standards for our cars.
If you have questions about this recall or any other field service action, please contact me or any member of the Product Safety and Compliance office.
Your cooperation in completing this important recall is greatly appreciated. Drive Safely,
Vincent D’Auria
Senior Manager Product, Safety and Compliance – Regulatory & Compliance 201-647-0004
vincent.dauria@volvocars.com

SEOCONTENT-END