Safety Recall RVXX2006, Norgren Collet Inspection/Replacement – 2021 Volvo Trucks VNL, VNR, VAH, & VHD

December 15, 2020 NHTSA CAMPAIGN NUMBER: 20V782000

Parking Brake may Apply Unexpectedly

If the park brakes apply unexpectedly, the driver may lose control of the vehicle, increasing the risk of a vehicle crash.

 

NHTSA Campaign Number: 20V782

Manufacturer Volvo Trucks North America

Components SERVICE BRAKES, HYDRAULIC

Potential Number of Units Affected 6,314

 

Summary

Volvo Trucks North America (Volvo Trucks) is recalling 2021 VNL, VNR, VAH, and VHD vehicles. The collets (internal jaws) for the brass fitting inserts used in the pneumatic pass-through plate may have been damaged during leak testing. As a result, the brass fitting may completely release the air brake line from the pass-through plate while under pressure. If this occurs on the park brake circuit, signal pressure that holds off the mechanical spring in the park brake chambers will be lost allowing the park brakes to apply.

 

Remedy

Volvo Trucks will notify owners, and dealers will inspect the air brake line for proper engagement of the fitting in the pass-through plate, free of charge. The recall is expected to begin January 31, 2021. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks’ number for this recall is RVXX2006.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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Volvo Trucks Uptime

Recall Alerts

To:

Dealer Principals Service Managers Warranty Managers Parts Managers

Region:

☒U.S. ☒CAN

Bulletin: SRA-V20-06 Date: December 17, 2020 Valid to: N/A Action Required? ☒Yes ☐No

 

From: Gerard Hones, Regulatory Specialist Government Reporting

Subject: Safety Recall RVXX2006, Norgren Collet Inspection/Replacement

 

Description of Defect:

On certain vehicles, the collets (internal jaws) for the brass fitting inserts used in the pneumatic (air) passthrough plate may have been damaged during leak testing by the supplier, Norgren. The potential consequence is the brass fitting may completely release the air brake line from the pass-through plate while under pressure. If this occurs on the park brake circuit, signal pressure that holds the mechanical spring in the park brake chambers will be lost allowing the park brakes to apply.

If the park brakes apply, the driver may lose control of the vehicle under certain conditions increasing the risk of a vehicle crash.

 

Repair: The Norgren collets will be inspected and replaced if needed.

 

Attachment: Inspection instruction for dealer inventory, Campaign S7547

 

Models/ Model Years Affected: 

Certain 2021 VAH, VHD, VNL, and VNR model vehicles manufactured from July 8, 2020 through December 8, 2020.

 

Vehicle Quantities:

7,296 (6,314 US, 924 Canada, 58 Mexico)

 

Dealer’s Responsibility:

The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act requires dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer.

Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer.

 

Release Schedule:

• Vehicle list and repair Instructions are posted on the Trucks Dealer Portal.
• Owner notification letters will be mailed on or before January 31, 2021.

 

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Q&A: 

Q:  Are the vehicles safe to drive? 

• The affected vehicles are safe to operate, provided that there are no audible air leaks at the passthrough plate.

 

• Vehicles with audible leaks are to be placed out of service until the vehicle is repaired; checking for air leaks is required by the daily pre-trip inspection performed by the driver.

 

Q:  If a vehicle is placed out-of-service because of an audible leak, can the dealer go ahead and repair the vehicle? 

• Yes, the customer is not to be charged for the repairs, towing, or traveling to the vehicle to fix it.

 

• The claim for the expense is to be filed using the recall authorization, RVXX2006, which will be loaded by January 31, 2021.

 

If you have questions or concerns about this recall, contact the Regulatory Affairs Department at vtna.r[email protected]volvo.com.

 

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Service Campaign S7547

 

Inspection of pass through Collets

 

Service Category Brakes Pneumatic

 

Section Brakes

 

Technician Skill Level C
Market North America

 

Applicability

VOLVO

Years	Models
2021	VN,VAH,VHD

 

Introduction

On certain vehicles, the collets (internal jaws) for the brass fitting inserts used in the pneumatic (air) pass-through plate may have been damaged during leak testing by the supplier, Norgren. The potential consequence is the brass fitting may completely release the air line from the passthrough plate while under pressure. If this occurs on the park brake circuit, signal pressure that holds the mechanical spring in the park brake chambers will be lost allowing the park brakes to apply.

If the park brakes apply, the driver may lose control of the vehicle under certain conditions increasing the risk of a vehicle crash.

 

Production Change Information

This bulletin applies to vehicles built within the specified production changes below.

Brand	Engine	Emission Level	Starting Build Date	Ending Build Date
Volvo	D11, D13	EOBD 19	08-July-20	08-Dec-20

 

Warranty Information

This repair may be eligible for reimbursement if a product failure was experienced with in time and mileage limits of the applicable Warranty coverage. Reimbursement is obtained via the normal claim handling process.
Claim Type (used only when uploading from the Dealer Bus. Sys.)		B
Primary Labor Code	Description	Hours
1720-16-09-01	Inspection of pass thru plate	0.8
1720-16-09-01	Replacement of defective collet if found (per collet)	0.1
Causal Part	85108475, 85108477
SCC Authorization Code	S7547

 

Parts Information

For all parts orders, it is required to email [email protected]volvo.com. The body of the email must include:

• VIN being repaired
• Dealer ID number
• PO number
• Parts needed

A response will be provided within 24hrs.

Part Names	Part Numbers	Quantity
1/4 COMPACT COLLET	85108475	As Needed
3/8 COMPACT COLLET	85108477	As Needed
1/4 PRESS IN FITTING SILICONE ORING	85146177	As Needed
3/8 PRESS IN FITTING SILICONE ORING	85146178	As Needed

 

Required Tools & Equipment

• Pliers
• Pick
• Flat head Screwdriver
• Torque Wrench
• T25 torx bit
• 12 mm socket
• 10mm socket
• Ratchet

 

Inspection Procedure, Exterior side of pass through

 

1. Drain air tanks.

                                      

2. Open hood.
3. On each air hose at the pass through connection, one at a time, push in twice, and then pull out firmly.

  

4. If no fault found, exterior inspection is complete. If any hose comes free or is loose, proceed with replacement of affected collet(s) on page 9.
5. Close hood, and proceed to next step.

 

Inspection Procedure, Interior side of the pass through

1. Remove grab handle fasteners. Plastic cap will have to be removed to access top grab handle fastener. Remove grab handle.

 

2. Remove fastener holding panel in place

 

3. Pull floor mat back to expose fastener. Remove fastener. Remove panel exposing interior side of pass through.

 

4. Pull down on air vent, moving it out of the way to allow for air hose inspection.

 

5. On each air hose at the pass through connection, one at a time, push in twice, and then pull out firmly.
6. If no fault found, inspection is complete. If any hose comes free or is loose, proceed with replacement of affected collet(s) on page 9.
7. Reinstall air vent.

 

8. Install panel and fastener.

 

9. Install fastener

 

10. Install grab handle, torque fasteners to 18 +/- 3 foot pounds.

 

11. Install plug.

 

12. Interior inspection complete.

 

Collet Replacement Method

1. Remove collet from port in pass through using a pair of pliers.

 

2. Remove the o-ring from the port, and discard.

 

NOTE: New O-ring is required.

 

3. Install a new o-ring in the port.

  

4. Install the new collet in the port.

 

5. Insert the airline into the port, repeat two firm pushes and one pull on affected airline/collet to ensure the collet has been repaired.

  

6. Repair complete, repeat on all loose or free air hoses.

 

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4 Affected Products

Vehicles

MAKE	MODEL	YEAR
VOLVO	VAH	2021
VOLVO	VHD	2021
VOLVO	VNL	2021
VOLVO	VNR	2021

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3 Associated Documents

Defect Notice 573 Report

RCLRPT-20V782-3078.PDF 214.156KB

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Recall Acknowledgement

RCAK-20V782-3456.pdf 244.738KB

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Manufacturer Notices(to Dealers,etc)

RCMN-20V782-5923.pdf 1144.644KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V782&docType=RCL

For the most up to date documents from NHTSA for this Recall, click the lick above

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Last update on 2021-01-20 / Affiliate links / Images from Amazon Product Advertising API