Safety Recall RVXX1904 – I-Shift Transmission Auxiliary Air Tank – 2019-2020 Volvo VAH, VHD, VNL, & VNR

July 2, 2019 NHTSA CAMPAIGN NUMBER: 19V510000

Air tank May Detach

The deformation of the air tank strap t-bolts may cause the t-bolt to disconnect from the strap allowing the tank to drop to the ground and become a road hazard, increasing the risk of a crash.

 

NHTSA Campaign Number: 19V510

Manufacturer Volvo Trucks North America

Components POWER TRAIN

Potential Number of Units Affected 24,848

 

Summary

Volvo Trucks North America (Volvo Trucks) is recalling certain 2019-2020 VAH, VHD, VNL, and VNR vehicles. The t-bolt clasps on the transmission auxiliary air tank straps may have been over-tightened, resulting in potential deformation to the strap where the t-bolt is anchored.

 

Remedy

Volvo Trucks will notify owners, and dealers will inspect and replace the air tank strap, if necessary, free of charge. The recall began August 7, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck’s number for this recall is RVXX1904.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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SAFETY RECALL

Volvo Trucks North America

Date	Number	Release	Page
07.2019	RVXX1904	01	1(5)

 

Air Tank Strap, Inspection

VNL, VAH

 

SAFETY RECALL INFORMATION:

(JULY 2019)

VOLVO Trucks North America has determined that a defect that relates to motor vehicle safety exists in certain VN 2019 and 2020 model vehicles manufactured from April 2, 2018 to March 28, 2019. The torque applied to the t-bolt clasps on the transmission auxiliary air tank straps may have been over-torqued potentially causing deformation to the strap where the t-bolt is anchored. The deformation may allow the t-bolt to disconnect from the strap allowing the tank to drop to the ground, which may result in debris on the road presenting a risk to other road users.

VOLVO Trucks North America has received no reports of personal injury as a result of this condition. Therefore, VOLVO Trucks North America considers this as a proactive measure to protect the public and VOLVO’s customers from the potential risk associated with this defect.

 

QUANTITY of VEHICLES AFFECTED

The total number of vehicles affected by this recall is 29,793 (USA 24,848, Canada 4,464, and Mexico 481).

If the air tank strap has failed, VOLVO part number 22261706 is required for repair.

 

INSPECTION PROCEDURE

1. Inspect the auxiliary air tank straps.

Acceptable Straps: Wings should not show signs of deformations. Gap of wing should be no wider than 26 mm.

Not acceptable Straps:

If the inspection shows a failed strap, continue with the repair procedure.

 

REPAIR PROCEDURE

Air tank strap, replacement

All threaded fasteners that do not have a tightening torque specification in the information are tightened to a standard torque. Standard torques are available in the following specification.➠ Standard tightening torques

 

CAUTION

Service Information Advisory. If you are not properly trained and certified in this procedure, ask your supervisor for training before you perform it.

▶ You must read and understand the precautions and guidelines in Service Information, Function Group 5, “General Safety Practices, Brakes and Air Systems” before performing this procedure.

Air tank strap, removal

1. Park the vehicle on a level surface.
2. Apply the parking brake.
3. Place the gear lever in neutral.
4. Install the wheel chocks.

6. Remove the strap.
7. Remove the nut.

 

Air tank strap, installation

Tightening torque
1/4-28 t-bolt clamp nut	12 ±1.5 Nm (9 ±1 lbf ft)

 

8. Install the strap.
9. Install the nut.
10. Torque tighten the nut.
11. Connect the cable to the negative terminal.

 

Reimbursement:

This repair is covered by an authorized Safety Recall campaign. Reimbursement is obtained through the normal claim handling process.
	UCHP Reimbursement
Claim Type (used only when uploading from the Dealer Business System)	40
Recall Status
Vehicle repaired per instructions	1-Modified per instructions
Labor Codes
Primary Labor Code Air Tank Strap, Inspection Air Tank Strap, Replace (two)	1000-06-09-01 (0.3 hrs) 5622-03-02-05 (0.3 hrs)
Causal Part	22261706
Authorization Number	C6609

 

Note: Dealers are to perform Safety Recall Campaigns on all subject vehicles at no charge to the vehicle owner regardless of mileage, age of vehicle or ownership (original purchaser or subsequent purchasers). Whenever vehicles are subject to a safety recall are brought to your dealership for service, or taken into your dealership vehicle inventory, it is strongly recommended that every effort be made to perform the recall correction before the vehicle is sold or released to the owner.

 

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IMPORTANT SAFETY RECALL RVXX1904
NHTSA RECALL # 19V-510

 

DEAR VOLVO TRUCK OWNER:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Volvo Trucks North America has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2019-2020 VAH, VHD, VNL and VNR models manufactured from April 1, 2018 through March 31, 2019.

SAFETY DEFECT:	On certain trucks, the t-bolts for the transmission air tank straps may have been over-tightened. This could cause the straps to deform and allow the air tank to drop to the ground. If the air tank detaches, the transmission would not shift.
SAFETY RISK:	An air tank that completely detaches from the truck could create a road hazard for others. A transmission that does not shift properly could increase the risk of a crash.
PRECAUTIONS YOU CAN TAKE:	There are no precautions you can take other than having your vehicle inspected and repaired if needed by a Volvo Parts and Service Center.
TIME REQUIRED FOR THE REPAIR:	The time required to repair your vehicle is approximately 1 hour.
WHAT YOU SHOULD DO:	You should contact the nearest Volvo Parts and Service Center and make an appointment. The dealer will to inspect the transmission air tank straps for damage. The straps will be replaced if needed at no charge to you.   You can locate the closest Volvo Parts and Service Center by going on line to https://www.volvo.com/trucks/na/en-us/dealers/ and selecting “Dealer Locator” or by calling our toll-free number: (800) 528-6586.
NOTICE REGARDING LEASED VEHICLES:	If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to provide a copy of this Notice to all Lessees within 10 days of your receipt of this Notice.  Further, you must maintain a record, which identifies the Lessee(s) to whom you send a copy of this letter, the date you send this letter and the Vehicle Identification Number(s) of the vehicle that you have leased to that lessee.  For purposes of this Notice, the term Lessor means: a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or non-compliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles.
OWNER RECALL RESPONSE CARD:	The enclosed “Notice of Vehicle Recall” identifies your vehicle.  If you no longer own the vehicle, please help us update our records by completing the “Vehicle Disposition Record” portion of the enclosed postage-free Notice of Mandatory Safety Campaign card and mailing it back to us.
ASSISTANCE/ COMPLAINTS:	Volvo Trucks North America Regulatory Affairs Department, P.O. Box 26115 Greensboro, NC 27402-6115 vtna.regulatoryaffairs@volvo.comYou may also submit complaints to the Administrator of the National Highway Traffic Safety Administration (1200 New Jersey Avenue, S.E., Washington DC 20590 or call the toll-free Auto Safety Hot Line at 1-888327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov if you believe that Volvo has failed to remedy the defect without charge, or has failed to remedy the vehicle within 60 days of the owners first tender to obtain repair following the earliest time that parts are available.If you have previously paid for repairs as a result of this issue, you may be entitled to recovery of those expenses.
PRE NOTIFICATION REMEDIES:	Submit copies of all documentation supporting your claim according to the rules specified in the “General Plan for Reimbursement of Pre-notification Remedies” provided in this mailing.

 

We regret any inconvenience this may cause to your operation, but hope you will appreciate our sincere efforts to demonstrate Volvo’s commitment to provide our customers with the best possible product.

 

VOLVO TRUCKS NORTH AMERICA

RVXX1904_OWNER_LTR_US
August 2019

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Bulletin: SRA-V19-04b
Date: July 12, 2019
Valid to: N/A

 

From: Gerard Hones, Regulatory Specialist Government Reporting
Subject: Safety Recall RVXX1904,   I-Shift Transmission Auxiliary Air Tank rev

 

Description of Defect: 

On certain vehicles, the torque applied to the t-bolt clasps on the transmission auxiliary air tank straps may have been over-torqued potentially causing deformation to the strap where the t-bolt is anchored.  The deformation may allow the tbolt to disconnect from the strap allowing the tank to drop to the ground, which may result in debris on the road presenting a risk to other road users.

 

Models/ Model Years Affected: 

Volvo: Certain MY 2019-2020 VAH, VHD, VNL and VNM models manufactured from April 1, 2018 through March 31, 2019.

 

Vehicle Quantities: 

Volvo: Approximately 29,793 vehicles (24,848 in the U.S., 4,464 in Canada and 481 in Mexico).

 

Dealer’s Responsibility:

The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act requires dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer.

Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer.

 

Release Schedule:

• Vehicle list will be posted on the Trucks Dealer Portal July 12, 2019 (revised counts July 19, 2019).
• Owner notification letters will be released on or before August 19, 2019.

If you have questions or concerns about this recall, contact the Regulatory Affairs Department at vtna.regulatoryaffairs@volvo.com.

 

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Sales Bulletin

 

Bulletin: SBN19-075
Date: July 12, 2019
Valid to: December 31, 2019

 

From: Peter Voorhoeve – President, Volvo Trucks North America

Subject: I-Shift Transmission ECU Fuse and Auxiliary Air Tank Safety Recalls

 

Volvo Trucks North America has identified two safety-related defects in certain VAH, VHD, VNL and VNM models.

 

I-Shift Transmission ECU Fuse

The first recall (RVXX1903) is on certain MY 2018-2020 VAH, VHD, VNL and VNM models manufactured from June 13, 2017 through March 28, 2019. On certain trucks, the fuse used in a transmission circuit has a rating that is lower than what is required. The risk is the fuse can open under normal operating conditions and cause the transmission to not shift. This does not affect the brake system; however, under certain conditions this may contribute to a vehicle crash.

The total number of affected trucks is 530 (235 in the U.S., 265 in Canada and 30 in Mexico).

 

I-Shift Transmission Auxiliary Air Tank

The second recall (RVXX1904) is on certain MY 2019-2020 VAH, VHD, VNL and VNM models manufactured from July 2, 2018 through March 28, 2019. On certain trucks, the torque applied to the t-bolt clasps on the transmission auxiliary air tank straps may have been over-torqued causing deformation to the strap where the t-bolt is anchored. The deformation may allow the t-bolt to disconnect from the strap, allowing the tank to drop to the ground which may result in debris on the road presenting a risk to other road users.

Total number of affected trucks is 20,590 (17,069 in the U.S., 3,111 in Canada and 410 in Mexico).

We will be performing safety recalls to address the affected vehicles. Production is not affected as corrective action has been introduced and there have been no reported accidents.

 

Contact information
For questions regarding this bulletin, please contact the Regulatory Affairs Department at: vtna.regulatoryaffairs@volvo.com.

 

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8 Affected Products

Vehicles

VOLVO	VAH	2019-2020
VOLVO	VHD	2019-2020
VOLVO	VNL	2019-2020
VOLVO	VNR	2019-2020

 

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11 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-19V510-8109.pdf 149.782KB

 

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Remedy Instructions and TSB

RCRIT-19V510-9769.pdf 1119.694KB

 

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Recall Quarterly Report #3, 2020-1

RCLQRT-19V510-1156.PDF 211.325KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-19V510-8313.pdf 176.046KB

 

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Recall 573 Report- Amendment 2

RCLRPT-19V510-7075.PDF 213.714KB

 

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Defect Notice 573 Report

RCLRPT-19V510-6949.PDF 213.709KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-19V510-1169.pdf 236.8KB

 

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Recall Acknowledgement

RCAK-19V510-8679.pdf 244.847KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-19V510-8391.pdf 126.348KB

 

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Recall Quarterly Report #2, 2019-4

RCLQRT-19V510-0086.PDF 211.237KB

 

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Recall Quarterly Report #1, 2019-3

RCLQRT-19V510-7438.PDF 211.133KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V510&docType=RCL

 

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