Recall 29936 Coolant Bleeder Hose Replacement – 2016 Volvo XC90

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April 17, 2019 NHTSA CAMPAIGN NUMBER: 19V308000

Fire Risk from Leaking Coolant Hose

If the coolant leak goes unnoticed, coolant may accumulate in the catalytic converter heat shield insulation and catch fire when the vehicle is stationary, increasing the risk of injury.

 

NHTSA Campaign Number: 19V308

Manufacturer Volvo Car USA LLC

Components ENGINE AND ENGINE COOLING

Potential Number of Units Affected 34,006

 

Summary

Volvo Cars of N.A., LLC (Volvo Cars) is recalling certain 2016 XC90 vehicles. Exposure to heat and humidity may cause the engine coolant bleeder hose to crack, resulting in a coolant leak.

 

Remedy

Volvo Cars will notify owners, and dealers will replace the engine side coolant bleeder hose, free of charge. The recall began June 12, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo’s number for this recall is R29936.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Volvo has a Recall

 


BULLETIN REFERENCE PB R29936

A. RECALL R29936 DESCRIPTION

B. VEHICLES INVOLVED

C. PARTS INFORMATION/PARTS RETURN

D. OWNER NOTIFICATION

E. VEHICLES IN RETAILER INVENTORY

F. RETAILER RESPONSIBILITY

G. CAMPAIGN REIMBURSEMENT PROCEDURES

H. TECHNICIAN COMPETENCY REQUIREMENT

I. RETAILER ALLOWANCE

 

A. RECALL R29936 DESCRIPTION

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R29936 on model year 2016 XC90 vehicles.

Volvo has identified that the coolant bleeder hose (engine side) may degrade over time and crack due to heat and humidity load. This condition can create a coolant leak, and also pose a risk of coolant leaking on the catalytic converter. If the coolant leak goes unnoticed, coolant may accumulate in the catalytic converter heatshield insulation and, in a worst case scenario, over time this might result in a fire in the engine compartment area when the vehicle is stationary.

The corrective action is to replace the engine side coolant bleeder hose.

A total of 34,006 U.S. and 2,721 Canadian vehicles are eligible for this recall.

Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing  a minimum of 50% wastepaper and 10% post-consumer waste.

 

B. VEHICLES INVOLVED

NOTE: RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THE REPAIR FOR THIS RECALL.

Vehicle eligibility must be confirmed:

  • Vehicle Inquiry – Vehicle Warranty where the message “Recall R29936 Coolant Bleeder Hose” will appear for eligible vehicles or check eligibility in TIE.

All vehicles should be checked for any incomplete recalls or service campaigns or service upgrades. All open Recall, Service Campaign or Service Action repairs should be completed. If you have any questions concerning this recall send them to recall@volvocars.com.

 

C. PARTS / PARTS RETURN

Please refer to Parts Bulletin R29936.

No parts are required to be returned for this recall.

PORT VEHICLES

All vehicles must be checked for any incomplete recalls or service campaigns or service upgrades prior to delivery.

 

D. OWNER NOTIFICATION

The owner notification letters are scheduled to be mailed in June.

 

E. VEHICLES IN RETAILER INVENTORY

It is a violation of federal law for a retailer to deliver any new Volvo that is eligible for a recall.

Retailers are advised to check all vehicles in inventory for recall eligibility and repair immediately. Violation of this requirement by a retailer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.

 

F. RETAILER RESPONSIBILITY

All vehicles qualifying for this recall must be repaired prior to a customer taking possession of the vehicle.

 

G. CAMPAIGN REIMBURSEMENT PROCEDURES

Recall R29936 claims should be submitted using the LONG FORM application only.

 

H. TECHNICIAN COMPETENCY REQUIREMENT

The technician competency requirement for this campaign repair is: Level 3 – Master Tech.

 

I. RETAILER ALLOWANCE (LONG FORM APPLICATION)

Claim Type:  R29936
Cause Code:  02
CSC Code:      XW
Main OP:        97544
Failed Part:   32252299, 32138231

 

Operation Number Repair Description Qty Engine Labor Time
97544 Replace Coolant Bleeder Hose 1 B4204T23 (T5) 0.8
B4204T27 (T6) 2.4
B4204T28 (T8) 2.9

 


Reference Bulletins:  QB R29936

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R29936 on model year 2016 XC90 vehicles.

Volvo has identified that the coolant bleeder hose (engine side) may degrade over time and crack due to heat and humidity load. This condition can create a coolant leak, and also pose a risk of coolant leaking on the catalytic converter. If the coolant leak goes unnoticed, coolant may accumulate in the catalytic converter heatshield insulation and, in a worst case scenario, over time this might result in a fire in the engine compartment area when the vehicle is stationary.

The corrective action is to replace the engine side coolant bleeder hose.

A total of 34,006 U.S. and 2,721 Canadian vehicles are eligible for this recall.

The following part numbers apply:

Part Number Description Qty
32252299* Coolant Bleeder Hose 1
31439821 Coolant 1 (Non-Hybrid)

1.5 (Hybrid)

 

*Maximum order quantity is 3.


June 10, 2019

NHTSA RECALL 19V308

 

IMPORTANT SAFETY RECALL
THIS NOTICE APPLIES TO YOUR VEHICLE, VIN: YV4AC2HL6K7777777

 

Dear Volvo Owner,

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Volvo Car USA LLC (Volvo) on behalf of Volvo Car Group, has decided that a defect which relates to motor vehicle safety exists in certain model year 2016 XC90 vehicles.

 

The reason for Recall R29936:

Volvo has identified that the coolant bleeder hose may degrade over time and crack due  to heat and humidity load. This condition  can create a coolant leak, and also pose a  risk of coolant leaking on the catalytic  converter. If the coolant leak goes  unnoticed, coolant may accumulate in the  catalytic converter heatshield insulation  and this might result in a fire in the engine  compartment area when the vehicle is  stopped or parked.

The corrective action is to replace the engine  coolant bleeder hose with an improved part.

 

What you need to do: 

Please contact your authorized Volvo retailer for an appointment. The repair procedure will be performed at no cost and can take up to 4 hours to complete.  However, the time your Volvo retailer requires to service your vehicle may be slightly longer depending on the vehicle.

If you had previously paid for this repair to be performed, prior to receiving this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information, please refer to the Volvo Customer Care Center contact information in this letter.

If you no longer own the vehicle described in this letter, please help us to update our records by sending us the updated owner information. Please refer to our contact information below.

 

Please contact: 

If you have any questions, please contact your Volvo retailer. If your retailer is unable to answer your questions, please contact Volvo Customer Care Center:

1 Volvo Drive,
P.O. Box 914,
Rockleigh, NJ 07647

Or by phone at 1-800-458-1552, 24 hours a day, 7 days a week. You may also contact us by going to https://volvocars.us/support.

We have advised the National Highway Traffic Safety Administration (NHTSA) that we are conducting this recall. If you are unable to have this procedure performed without charge, and within a reasonable period of time, you may contact the NHTSA Administrator at:

National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE.
Washington, DC 20590

 

Or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153). You may also go to their website, https://www.safercar.gov.

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

Your safety and continued satisfaction with your Volvo and the Volvo organization are very important to us. We apologize for any inconvenience this may cause, and we appreciate your cooperation in arranging to have this important service completed as quickly as possible.

 

Sincerely,

 

Bill Casey

Director Customer Care



1 Affected Product

Vehicle

MAKE MODEL YEAR
VOLVO XC90 2016

 


12 Associated Documents

Recall Acknowledgement

RCAK-19V308-2623.pdf 245.569KB

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Remedy Instructions and TSB

RCRIT-19V308-6475.pdf 6910.248KB

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Remedy Instructions and TSB

RCRIT-19V308-1340.pdf 8741.221KB

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Manufacturer Notices(to Dealers,etc)- Parts Bulletin – Recall R29936: Coolant Bleeder Hose (Engine Side) Model Year 2016 XC90

RCMN-19V308-8594.pdf 202.628KB

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Defect Notice 573 Report

RCLRPT-19V308-5052.PDF 216.049KB

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Remedy Instructions and TSB

RCRIT-19V308-5867.pdf 3599.691KB

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Manufacturer Notices(to Dealers,etc)- Quality Bulletin Recall R29936: Coolant Bleeder Hose (Engine Side)Model Year 2016 XC90

RCMN-19V308-1267.pdf 298.921KB

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Manufacturer Notices(to Dealers,etc)- April 17, 2019

RCMN-19V308-0607.pdf 60.826KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V308-3696.pdf 159.312KB

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Recall Quarterly Report #1, 2019-2

RCLQRT-19V308-2020.PDF 211.14KB

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Recall Quarterly Report #2, 2019-3

RCLQRT-19V308-1453.PDF 211.246KB

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Recall Quarterly Report #3, 2019-4

RCLQRT-19V308-9447.PDF 211.333KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V308&docType=RCL

 


 

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