NHTSA Campaign Number: 17V536
Manufacturer Volvo Trucks
North America
Components STEERING
Potential Number of Units Affected 470
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.
Summary
Volvo Trucks North America (Volvo) is recalling certain 2016 Volvo VNL and VNM trucks equipped with certain Dana Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Remedy
Volvo will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary.
If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge.
The recall is expected to begin October 16, 2017.
Owners may contact Volvo customer service at 1-800-528-6586.
Volvo’s number for this recall is RVXX1702.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| To: | U.S. and Canada Distributors
Dealer Principals | Bulletin: SRA-V17-02
Date: September 12, 2017 Action Required? YES |
From: Regulatory Affairs Department
Subject: RVXX1702, Dana Recall
Summary:
Description of Defect:
On certain vehicles, the castellated nut and cotter pin on the steer axle may not have been tightened to specification. This could cause the tie rod to become loose in the steer axle, which would result in audible noise and/or looseness in steering. If the vehicle were continued to be operated in this condition, the tie rod could disconnect from the knuckle, resulting in a complete loss of control of a vehicle wheel, which would increase the risk of a crash causing injury and/or damage to property.
Models/ Model Years Affected:
Volvo: Certain 2016 VNL and VNM model vehicles manufactured from March 20, 2015 through June 30, 2015 with a Dana steer axle.
Vehicle Quantities:
Volvo: 497 Trucks in total (470 U.S., 27 Canada)
Dealer’s Responsibility:
The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act requires dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer.
Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer.
Release Schedule:
- Vehicle list will be posted on the Trucks Dealer Portal September 12, 2017.
- Repair Instructions are tentatively scheduled for release by October 16, 2017.
- Owner Notices are scheduled to be mailed on or before October 16, 2017.
Questions:
Contact the Regulatory Affairs Department at vtna.regulatoryaffairs@volvo.com if you have questions.
- For best performance, follow the manufacturer's recommendations in your vehicle owner’s manual.
- For best performance, follow the manufacturer's recommendations in your vehicle owner’s manual.
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