R10254 – Passenger Airbag – 2019-2024 Volvo S60

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November 21, 2023 NHTSA CAMPAIGN NUMBER: 23V780000

Front Passenger Air Bag May Deploy Improperly

An air bag that does not deploy properly in a crash increases the risk of injury.

 

NHTSA Campaign Number: 23V780

Manufacturer Volvo Car USA, LLC

Components AIR BAGS

Potential Number of Units Affected 346

 

Summary

Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.

 

Remedy

Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters are expected to be mailed January 15, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car’s number for this recall is R10254.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Volvo has a Recall

 


RECALL R10254 DESCRIPTION

Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Recall R10254: Passenger Airbag on certain model year 2019-2024 S60 vehicles.

Volvo Car Investigations have determined that the Passenger Airbag may have been improperly attached during production, attributed to incorrect torque specifications.

As a result, in the event of a crash the Passenger Airbag may not deploy correctly, increasing the risk of injury.

To remedy concerned vehicles, Volvo Cars will inspect the bolt torque ensuring all bolts are torqued according to specification.

Volvo Cars centrally has not received any reports alleging injuries, fatalities, or crashes related to this condition.

A total of 346 U.S. and 16 Canadian vehicles are eligible for this recall.

 

WHAT SHOULD YOUR CUSTOMERS DO NOW?

We have no reports of incidents related to the issue; however, we encourage customers to contact their retailer and have this repair completed as soon as possible.

 

OWNER NOTIFICATION

An owner notification will be sent out in mid-January that will notify the owner of this recall instructing them to contact their Volvo Retailer and request an appointment to have this repair completed.

 


Removal

Note! Removal steps in this procedure may contain installation details.

Remove glove compartment , refer to:
Removal, replacement and installation
8 – Body and interior
88 – Interior equipment
882 – interior equipment

Check that the screws are tightened to the specified torque.
Install component if it is missing PN-(30640812)
Torque: Airbag, to Dash board , 9 Nm

 

Installation

To install, reverse the removal procedure.

 

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Chronology :

Considered as a critical concern by CCMT 2023-11-15; Field Service Action decision confirmed by Volvo Car Corporation 2023-11-22; Condition detected by Internal; Number of vehicle reports with the condition, reported to Volvo Cars from the NSC 0; Total number of cars included in vehicle reports concerning this condition 0; Implementation date of Field Service Action 2023-11-23.

Extended Chronology: End of June 2023, Volvo Cars identified a car during test track drive in the plant where all bolts for the passenger front airbag were not torqued properly. An investigation was started to evaluate the consequences of such fault, including testing. In parallel the root cause, scope and affected cars were defined. In the middle of November 2023, the Critical Concern Management Team (CCMT) took the decision to start preparation for a recall as it was judged as an increased risk towards motor vehicle safety.

 


6 Affected Products

Vehicle

MAKE MODEL YEAR
VOLVO S60 2019-2024

 


7 Associated Documents

Remedy Instructions and TSB

RCRIT-23V780-6570.pdf 1004.037KB

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Defect Notice 573 Report

RCLRPT-23V780-1568.PDF 215.525KB

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Remedy Instructions and TSB

RCRIT-23V780-6573.pdf 462.91KB

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Recall Acknowledgement

RCAK-23V780-6710.pdf 645.581KB

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Remedy Instructions and TSB

RCRIT-23V780-1829.pdf 560.273KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V780-0677.pdf 116.792KB

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Recall 573 Report – 11/30/2023

RCLRPT-23V780-4143.PDF 215.538KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V780&docType=RCL

 


 

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Last update on 2024-05-08 / Affiliate links / Images from Amazon Product Advertising API

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