December 12, 2022 NHTSA CAMPAIGN NUMBER: 22V917000
Incorrectly Installed GPS Devices
A loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
NHTSA Campaign Number: 22V917
Manufacturer Volvo Bus Corporation
Components EQUIPMENT, VEHICLE SPEED CONTROL
Potential Number of Units Affected 20
Summary
Volvo Bus Corporation (Volvo Bus) is recalling certain 2022 9700 buses. The GPS devices may have been installed incorrectly, which can cause an accelerator pedal sensor malfunction and lead to an unexpected loss of drive power.
Remedy
Prevost will inspect and reinstall the GPS devices, if necessary, free of charge. Owner notification letters are expected to be mailed January 31, 2023. Owners may contact Volvo Bus’ customer service at 1-866-870-2046.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
2022-07-01 One field report involving one vehicle was received.
2022-07-01 Internal Volvo and Prevost investigation was opened to identify the root cause and to determine if
the issue is safety related.
2022-09-26 Case was presented on Volvo Product Safety Working Group (PSWG) to evaluate if there is a potential safety related issue. It was concluded that further investigation was required to complete the assessment.
2022-11-08 Case was reviewed on Volvo Product Safety Working Group (PSWG) to evaluate if there is a potential safety related issue. Decision made to raise the potential issue to the Product Safety Committee (PSC) for review and determination.
2022-12-08 Case was presented to Volvo Product Safety Committee (PSC). It was concluded that there was a safety related defect and that a recall is needed.
2022-12-12 Safety Recall report submitted to authorities.
No warranty claims related to this issue. No other field reports, incidents, accidents, injury, or fatality were reported.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| VOLVO BUS | 9700 | 2022 |
3 Associated Documents
Defect Notice 573 Report
RCLRPT-22V917-7918.PDF 214.571KB
Recall 573 Report – December 14, 2022
RCLRPT-22V917-1950.PDF 214.599KB
RCLRPT-22V917-1950
Recall Acknowledgement
RCAK-22V917-7440.pdf 646.065KB
RCAK-22V917-7440
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V917&docType=RCL
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