Incorrectly Installed GPS Devices – 2022 Volvo 9700 Buses

December 12, 2022 NHTSA CAMPAIGN NUMBER: 22V917000

Incorrectly Installed GPS Devices

A loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

 

NHTSA Campaign Number: 22V917

Manufacturer Volvo Bus Corporation

Components EQUIPMENT, VEHICLE SPEED CONTROL

Potential Number of Units Affected 20

 

Summary

Volvo Bus Corporation (Volvo Bus) is recalling certain 2022 9700 buses. The GPS devices may have been installed incorrectly, which can cause an accelerator pedal sensor malfunction and lead to an unexpected loss of drive power.

 

Remedy

Prevost will inspect and reinstall the GPS devices, if necessary, free of charge. Owner notification letters are expected to be mailed January 31, 2023. Owners may contact Volvo Bus’ customer service at 1-866-870-2046.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Chronology :

2022-07-01 One field report involving one vehicle was received.

2022-07-01 Internal Volvo and Prevost investigation was opened to identify the root cause and to determine if
the issue is safety related.

2022-09-26 Case was presented on Volvo Product Safety Working Group (PSWG) to evaluate if there is a potential safety related issue. It was concluded that further investigation was required to complete the assessment.

2022-11-08 Case was reviewed on Volvo Product Safety Working Group (PSWG) to evaluate if there is a potential safety related issue. Decision made to raise the potential issue to the Product Safety Committee (PSC) for review and determination.

2022-12-08 Case was presented to Volvo Product Safety Committee (PSC). It was concluded that there was a safety related defect and that a recall is needed.

2022-12-12 Safety Recall report submitted to authorities.

No warranty claims related to this issue. No other field reports, incidents, accidents, injury, or fatality were reported.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
VOLVO BUS 9700 2022

 


3 Associated Documents

Defect Notice 573 Report

RCLRPT-22V917-7918.PDF 214.571KB

RCLRPT-22V917-7918

 


Recall 573 Report – December 14, 2022

RCLRPT-22V917-1950.PDF 214.599KB

RCLRPT-22V917-1950

 


Recall Acknowledgement

RCAK-22V917-7440.pdf 646.065KB

RCAK-22V917-7440

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V917&docType=RCL

 


 

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