RVXX2202 – Steering Gear Assembled Incorrectly – 2022-2023 Volvo VN

June 7, 2022 NHTSA CAMPAIGN NUMBER: 22V399000

Steering Gear Assembled Incorrectly

A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V399000

Manufacturer Volvo Trucks North America

Components STEERING

Potential Number of Units Affected 1,632

 

Summary

Volvo Trucks North America (Volvo Trucks) is recalling certain 2022-2023 VN tractor trailers. The steering gears may have been assembled incorrectly, which can cause the gear to fracture.

 

Remedy

The remedy is currently under development. Owner notification letters are expected to be mailed July 29, 2022. Owners may contact Volvo Truck customer service at 1-800-528-6586. Volvo Truck’s number for this recall is RVXX2202.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


A safety defect has been identified in Bendix/Sheppard steering gears installed on certain MY2022 and MY2023 Volvo VNs built from June 1, 2021 through March 11, 2022. This defect results in the potential for the steering gear to fail. A total of 1,641 Volvo trucks are affected in the United States and Canada, but at this time, Sheppard is not recommending that vehicles be removed from service.

 

Volvo has not received any reports of failures or incidents related to this manufacturing defect.

 

Volvo dealers may not sell or deliver any units included in this recall until the issue has been corrected, and all affected trucks at New River Valley will be held in float and not shipped to the dealer until repaired.

 

Volvo is taking this issue seriously in order to protect our customers and other road users from the potential risk related to this defect. Repair for this issue is currently under development, and an engineering solution will be communicated as soon as possible.

 


A safety defect has been identified in Bendix/Sheppard steering gears installed on certain MY2022 and MY2023 Volvo VNLs and VNRs built from June 1, 2021 through March 11, 2022.  This defect results in the potential for the steering gear to fail. A total of 1,641 Volvo trucks are affected in the United States and Canada, but at this time, Sheppard is not recommending that vehicles be removed from service.

 

Volvo has not received any reports of failures or incidents related to this manufacturing defect.

 

Certain trucks were built with a steering gear that was assembled with an insufficient number of ball bearings which can lead to a fracture in the steering gear and possible loss of vehicle steering which may increase the risk of an accident. There are no audible or visual warnings prior to steering gear failure, although the driver may perceive the steering as strained.

 

Volvo is taking this issue seriously in order to protect our customers and other road users from the potential risk related to this defect. Repair for this issue is currently under development, and an engineering solution will be communicated as soon as possible.

 

Important details:

  • Volvo dealers may not sell or deliver any units included in this recall until the issue has been corrected.
  • Affected trucks at New River Valley will be held in float and not shipped to the dealer until repaired.
  • Nearly all VNR Electric trucks built between June 1, 2021 and March 11, 2022 are affected by this recall.
  • More detailed information can be found in the recall alert issued on June 10, 2022.
  • A list of impacted VINs is available as an attachment to the recall alert on Trucks Dealer Portal (TDP).
  • A letter will be mailed to customers on or before July 29, 2022 if their truck(s) is included in the recall.

 


Description of Defect:

On certain vehicles, the steering gear was assembled with fewer than the required number of recirculating balls which can lead to a fracture in the steering gear worm-shaft.  A steering gear with fewer than the required number of recirculating balls may bind when loads are applied. In some cases, the balls may align on the same side of the gear’s worm-shaft and concentrated loads may cause the gear’s internal parts to fracture resulting in a possible loss of vehicle steering. Loss of steering increases the risk of a crash.

 

The repair for this issue is under development at this time.

 

Models/ Model Years Affected: 

Certain 2022 and 2023 Volvo VN model vehicles manufactured from June 1, 2021 through March 11, 2022.

 

Vehicle Quantities:

Volvo 1,641, (1,632 US, 9 Canada)

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
VOLVO VN 2022-2023

 


5 Associated Documents

Defect Notice 573 Report

RCLRPT-22V399-2041.PDF 213.527KB

RCLRPT-22V399-2041

 


Recall Acknowledgement

RCAK-22V399-4968.pdf 645.851KB

RCAK-22V399-4968

 


Recall 573 Report – June 7, 2022

RCLRPT-22V399-7726.PDF 213.527KB

RCLRPT-22V399-7726

 


Volvo Trucks – Recall Alert

RCMN-22V399-0417.pdf 159.662KB

RCMN-22V399-0417

 


Volvo Trucks – Dealer Bulletin – June 2022

RCMN-22V399-3285.pdf 406.592KB

RCMN-22V399-3285

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V399&docType=RCL

 


 

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Last update on 2022-11-09 / Affiliate links / Images from Amazon Product Advertising API

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