R10170 – Accelerator Pedal Water Intrusion – 2021-2022 Volvo XC40 BEV

April 28, 2022 NHTSA CAMPAIGN NUMBER: 22V288000

Accelerator Pedal Water Intrusion

A corroded APS circuit may send corrupted signals, causing unintended acceleration, a lack of acceleration, or a loss of drive power, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V288

Manufacturer Volvo Car USA, LLC

Components VEHICLE SPEED CONTROL

Potential Number of Units Affected 5,351

 

Summary

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2022 XC40 BEV vehicles. Water may enter the cable harness, corroding the accelerator pedal sensor (APS) circuit.

 

Remedy

Dealers will inspect for corrosion, install a cable splice to prevent water intrusion and, as necessary, replace the connector terminal and APS, free of charge. Owner notification letters are expected to be mailed June 20, 2022. Owners may contact Volvo Car at 1-800-458-1552. Volvo Car’s number for this recall is R10170.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Volvo has a Recall

 


NEW VEHICLES IN RETAILER INVENTORY

It is a violation of federal law for a retailer to deliver any new Volvo that is eligible for a recall. Retailers are advised to check all vehicles in inventory for recall eligibility and repair immediately. Violation of this requirement by a retailer could result in a civil penalty of up to $22,723 per violation.

Correct all vehicles in your new vehicle inventory before delivery.

 

USED VEHICLES IN RETAILER INVENTORY

Volvo Car USA is ordering the stop-delivery of affected vehicles in auction and retailer inventory until the recalled item can be repaired.

Stopping the delivery of affected used vehicles until the recall is complete is consistent with Volvo’s commitment to safety. Additionally, while Federal law does not prohibit the sale of used vehicles with open recalls, the sale of such cars could violate certain state laws and create liability on behalf of the retailer.

 

What does this mean for customers?

Customers will not be able to take delivery of affected vehicles until the recall has been completed.

 

When will this be resolved?

Volvo Car USA LLC and Volvo Car Canada LTD on behalf of Volvo Car Group, have decided to launch Recall R10170 on certain model year 2021-2022 XC40 Battery Electric Vehicles (BEV).

Volvo Cars Investigations have identified that water may enter the cable harness for the accelerator pedal. The water may cause corrosion in accelerator pedal internal circuits; this may cause the signals from the pedal to be corrupted increasing the risk of a crash.

The corrective action is to inspect for corrosion in the Accelerator Pedal Sensor (APS) and connector terminals and change if fault detected. In all cars a capillary breaking splice will be installed to prevent any risk of future water intrusion to the APS.

Volvo Cars centrally has not received any reports alleging injuries, fatalities, or crashes related to this condition.

A total of 5,351 U.S. and 459 Canadian vehicles are eligible for this recall.

Vehicle eligibility must be confirmed:

  • Vehicle Inquiry – Warranty Vehicle Inquiry where the message “Recall R10170 Accelerator Pedal Sensor” will appear for eligible vehicles, F4+History from the main Inquiry menu must be selected to confirm Recall R10170 has not been completed. Eligibility can also be confirmed in TIE.
  • Recall R10170 eligible vehicles not yet delivered to end customers must be corrected prior to delivery.

All vehicles must be checked for any incomplete recalls or service campaigns or service upgrades.  All  open Recall, Service Campaigns or Service Action repairs must be completed. If you have any questions concerning this recall or your retailers’ affected vehicles, please send an e-mail with your retailer code to recall@volvocars.com.

 

OWNER NOTIFICATION

An owner notification letter will be sent out in late June that will notify the owner of this recall.

 

PARTS / PARTS RETURN

Parts are expected to be arriving in the U.S. in late May and we will release the retailer package with instructions around the same time. Please review Parts Bulletin R10170 once available.

As the safety of our customers is our upmost priority, we are taking full responsibility to ensure the highest quality and safety standards for our cars. If you have any questions about this recall or any other field service action, please send an e-mail with your retailer code to recall@volvocars.com.

 

CLAIM SUBMISSION

Claim submission instructions will be made available in the Quality Bulletin.

 

RETAILER RESPONSIBILITIES

Retailers must perform this recall campaign on eligible vehicles regardless of miles/kilometers or vehicle age. All work performed under this recall is free of charge to the owner. As the safety of our  customers is our upmost priority, we are taking full responsibility to ensure the highest quality and safety standards for our cars.

If you have questions about this recall or any other field service action, please contact me or any member of the Product Safety and Compliance office.

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
VOLVO XC40 BEV 2021-2022

 


4 Associated Documents

Defect Notice 573 Report

RCLRPT-22V288-8402.PDF 213.888KB

RCLRPT-22V288-8402

 


Recall Acknowledgement

RCAK-22V288-2133.pdf 645.717KB

RCAK-22V288-2133

 


Manufacturer Notices(to Dealers,etc) – April 28, 2022 Subject: Recall R10170

RCMN-22V288-9508.pdf 163.753KB

RCMN-22V288-9508

 


Manufacturer Notices(to Dealers,etc) – May 13, 2022 Subject: Recall R10170

RCMN-22V288-6882.pdf 165.461KB

RCMN-22V288-6882

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V288&docType=RCL

 


 

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