Recall R10128: Bracket – 2021 Volvo XC40

“This site contains affiliate links for which OEMDTC may be compensated”

November 12, 2021 NHTSA CAMPAIGN NUMBER: 21V881000

Missing Cross-Member Bolt in Engine Compartment

A loose or missing bolt may decrease the structural protection of the vehicle, increasing the risk of injury during a crash.

 

NHTSA Campaign Number: 21V881

Manufacturer Volvo Car USA, LLC

Components STRUCTURE, ENGINE

Potential Number of Units Affected 4

 

Summary

Volvo Car USA, LLC (Volvo) is recalling certain 2021 XC40 BEV vehicles. A bolt that secures the cross-member bracket for the electrical motor in the engine compartment may be loose or missing.

 

Remedy

Dealers will replace the cross-member bracket and install new bracket bolts, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Volvo customer service at 1-888-458-1552. Volvo’s number for this recall is R10128.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Volvo has a Recall

 


RECALL R10128 DESCRIPTION

Volvo Car USA LLC and Volvo Car Canada LTD on behalf of Volvo Car Group, have decided to launch Recall R10128 on certain model year 2021 XC40 BEV vehicles.

Volvo Cars investigations have identified that there may be a risk that there may be a loose or missing bolt in the front engine compartment securing a cross member bracket for the electrical motor.

If the bolt is not correctly torqued, it may loosen over time resulting in noise and vibration.

In a worst-case scenario, there may be a risk of decreased protection in the event of a crash.

The corrective action is to replace the cross-member bracket and install new bracket bolts, at no charge to the customer.

Volvo Cars centrally has not received any reports alleging injuries, fatalities, or crashes related to this condition.

A total of 4 U.S. and 1 Canadian vehicle are eligible for this recall.

 

WHAT SHOULD YOUR CUSTOMERS DO NOW? 

We have no reports of incidents related to the issue, however we encourage customers to contact their retailers and have this repair completed as soon as possible.

 

VEHICLES INVOLVED

NOTE: RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THE REPAIR FOR THIS RECALL.

Vehicle eligibility must be confirmed:

  • Vehicle Inquiry – Warranty Vehicle Inquiry where the message “Recall R10128 Bracket” will appear for eligible vehicles, F4=History from the main Inquiry menu must be selected to confirm Recall R10128 has not been completed. Eligibility can also be confirmed in TIE.

All vehicles must be checked for any incomplete Recalls, Service Campaigns or Service Actions. All open Recall, Service Campaign or Service Action repairs must be completed.

 

PARTS / PARTS RETURN

Please refer to Parts Bulletin R10128.

 

OWNER NOTIFICATION

An owner notification letter will be sent out that will notify the owner of this recall instructing them to contact their retailer and request an appointment to have this repair completed.

 

VEHICLES IN RETAILER INVENTORY

It is a violation of federal law for a retailer to deliver any new Volvo that is eligible for a recall.

Retailers are advised to check all vehicles in inventory for recall eligibility and repair immediately. Violation of this requirement by a retailer could result in a civil penalty of up to $22,723 per vehicle. Correct all vehicles in your vehicle inventory before delivery.

 

Used Vehicles in Retailer Inventory

VCUSA is ordering the stop-delivery of affected vehicles in auction and dealer inventory until the recalled item can be inspected/repaired. Stopping the delivery of affected used vehicles until the recall is complete is consistent with our commitment to safety. Additionally, while Federal law does not prohibit the sale of used vehicles with open recalls, the sale of such cars could violate certain state laws and create liability on behalf of the Retailer.

 

What does this mean for customers?

Customers will not be able to take delivery of affected vehicles until the recall has been completed.

 

RETAILER RESPONSIBILITY

All vehicles qualifying for this recall must be repaired prior to a customer taking possession of the vehicle.

 


Reference Bulletins:  QB 10128

Volvo Car USA LLC and Volvo Car Canada LTD on behalf of Volvo Car Group, have decided to launch Recall R10128 on certain model year 2021 XC40 BEV vehicles.

Volvo Cars investigations have identified that there may be a risk that there may be a loose or missing bolt in the front engine compartment securing a cross member bracket for the electrical motor.

If the bolt is not correctly torqued, it may loosen over time resulting in noise and vibration. In a worstcase scenario, there may be a risk of decreased protection in the event of a crash.

The corrective action is to replace the cross-member bracket and install new bracket bolts, at no charge to the customer.

A total of 4 U.S. and 1 Canadian. vehicles are eligible for this recall.

Part Number Description Qty
31686307 Bracket 1
30640937 Sems Screw 2
989000 Flange Screw 1
988871 Flange Screw 2

 


Removal

Remove battery , refer to:

Removal, replacement and installation

3 – Electrical system
31 – Battery and mounting
311 – battery

 

Fold marked part aside.

Remove the marked part.

 

Remove the cable harness clips.

Fold marked part aside.

 

Remove the screws.

Remove the marked part.

1 . Torque:

M8 , 24 Nm

 

2 . Torque:

Battery box, to Body , 13 Nm

 

Remove the screw.

Fold marked parts aside.

Torque:

M6 , 10 Nm

 

Remove the screw.

Torque:

M6 , 10 Nm

 

Remove the screw.

Torque:

Engine pad, to cross member , 60 Nm

 

Install the Special tool.

Special Tool: T9997503, Lifting eye

Use: Screw M8

 

Install the Special tool.

Special Tool: T9995716, LIFTING BEAM

(ENGINES) USED WITH 2 X 999 5460

Special Tool: T9995460, Lifting hook

Special Tool: T9995642, Hook (Engine lift) B5252T

Special Tool: T9995185, HOOK (LIFTING OUT ENGINE-TO 2810)

Special Tool: T9997503, Lifting eye

 

Caution! Make sure that new bolts and new bracket are installed.

Remove the screws.

Remove the marked part.

1 . Torque:
Console to frame member , 60 Nm

2 . Torque:

Console to frame member M12x110 , 110 Nm

3 . Torque:

Console to cross member , 110 Nm

 

 

Installation

To install, reverse the removal procedure.

 


Chronology :

Condition considered as critical by Critical Concern Management Team 11.03.2021; Field Action decision confirmed by Volvo Car Corporation 11.10.2021; Implementation date 11.11.2021; Condition was detected by Market. Number of vehicle reports with the condition reported to Volvo Cars from National Sales Company 1; Total number of cars included in Vehicle Reports concerning this condition 1

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
VOLVO XC40 2021

 


11 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-21V881-7718.pdf 498.283KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [486.60 KB]

 


Remedy Instructions and TSB

RCRIT-21V881-4080.pdf 439.971KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [429.66 KB]

 


Remedy Instructions and TSB

RCRIT-21V881-3643.pdf 179.202KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [175.00 KB]

 


Defect Notice 573 Report

RCLRPT-21V881-7306.PDF 215.552KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [210.50 KB]

 


Remedy Instructions and TSB

RCRIT-21V881-3106.pdf 3335.607KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [3.18 MB]

 


Recall Acknowledgement

RCAK-21V881-3367.pdf 645.19KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [630.07 KB]

 


Recall Quarterly Report #1, 2021-4

RCLQRT-21V881-6246.PDF 211.141KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.19 KB]

 


Manufacturer Notices(to Dealers,etc) – November 12, 2021 Subject: Recall R10128

RCMN-21V881-4102.pdf 162.765KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [158.95 KB]

 


Recall Quarterly Report #2, 2022-1

RCLQRT-21V881-5995.PDF 211.234KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.28 KB]

 


Recall Quarterly Report #3, 2022-2

RCLQRT-21V881-6019.PDF 211.317KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.36 KB]

 


Recall Quarterly Report #4, 2022-3

RCLQRT-21V881-9838.PDF 211.422KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.47 KB]

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V881&docType=RCL

 


 

SaleBestseller No. 1
EPAuto 1/2-inch Drive Click Torque Wrench, 10-150 ft/lb, 13.6-203.5 N/m
  • Durable Ratchet Head: Made from Hardened treated Chrome Vanadium steel alloy (Cr-V) Corrosion-Retardant: Satin Finish. Made in Taiwan
  • Easy Storage: A sturdy plastic storage case is included. Non-Slip Grip: Knurled handle
  • Easy to Read: High Contrast & Dual Range Scale. Accurate: Pre-Calibrated to ± 4%
  • Accessories included: 1/2" Drive 5" long Extension Bar and 1/2" Drive to 3/8" Drive Reducer
  • Simple and Reliable: “Click” sound tells the preset torque value is reached. Stop applying force when you hear and feel it.
SaleBestseller No. 2
LEXIVON 3/8-Inch Drive Click Torque Wrench 10~80 Ft-Lb/13.6~108.5 Nm (LX-182)
  • PRECISION - Ships pre-calibrated to +/- 4% accuracy and ready to use. Include calibration certificate with traceable serial number.
  • DURABLE - Reinforced ratchet gear head constructed from hardened, heat treated Chrome Vanadium alloy steel.
  • LONG-LASTING - Rust & corrosion protection with our unique and newly invented Electro-Black finish treatment.
  • PERFORMANCE - Features an easy-to-read, highlighted yellow print dual-range scale. Identify the markings even in low-light conditions.
  • COMFORTABLE - Comes with a reversible ratchet head that drives in both directions and measure torque in a clockwise direction.
Bestseller No. 3
VANPO 1/4 & 3/8 & 1/2-inch Drive Click Torque Wrench, 3Pcs Torque Wrench Set 20-240in.lb, 5-45ft.lb, 20-160ft.lb, Dual-Direction Adjustable 72-Tooth Torque Wrench for Bike, Moto, Car Maintenance
  • 【3Pcs Torque Wrench Set】 The calibration error range is ±3%, each torque wrench has a calibration certificate. The 3-in-1 torque wrench set can meet your different needs. Including 1/4 inch 20-240in.lb, 3/8 inch 5-45ft.lb, 1/2 inch 20-160ft.lb.
  • 【Safe & Reliable】 When the 1/2 torque wrench reaches the preset torque value, it makes a clear "click" sound, accompanied by an obvious hand vibration that reminds you no longer to apply force, prevent damage caused. 72-tooth reversible ratchet head, it can be used both clockwise and counterclockwise directions.
  • 【Quick Release Button】 This 3/8 torque wrench has a quick release button with which accessories can easily be installed and removed, the accessories can grip and is not easy to fall down. It is more convenient to use. The torque wrench is made of CR-MO with a higher hardness.
  • 【Easy to Set】First pull down the locking knob and hold it down and then start setting the desired torque value. Release the hand and the locking knob will automatically rebound to lock the torque value. If you do not use, please set the torque key to the minimal torque value.
  • 【Widely Use】The torque wrenches can satisfy you in bicycle, motorcycle, car, truck and wheel screws, wheel nuts and in the device installation, electrical engineering, etc. We provide 12 months warranty. If you have any questions, please feel free to contact us.
SaleBestseller No. 4
Hairich 1/2 Inch Drive Click Torque Wrench, Dual-direction Torque Wrench 10-170.0ft.lb/13.60-230.5Nm, 72-tooth Torque Wrenches with Dual Range Scales, ±3% High Precision Torque Wrench For Bike
  • ±3% HIGH PRECISION AND COOL APPEARANCE: 1/2 inch drive torque wrench (10-170ft.-lb/13.6-230.5Nm)has a calibration error range of ±3%, high precision, and comes with a corresponding serial number, which is easy to trace the original data, and you can use it with confidence.Hairich torque wrench not only has superior quality but also has a superior appearance. The classic combination of black and red is fashionable and textured, allowing you to enjoy a visual feast during use.
  • PREMIUM MATERIAL AND DURABLE: Experience the ultimate durability and antiskid with the torque wrench. The main body of Hairich torque wrench set is made of chrome vanadium steel alloy, which is more strong and more durable. The head of the inch-pound torque wrench adopts a ratchet design with a reversing device to improve work efficiency. The square knurled handle is made of aluminum titanium alloy, which is ergonomic and comfortable to hold for long-time use.
  • DUAL SCALE AND QUICK SETTING: Laser Printed by dual-range(ft-lb and Nm). Our professional torque wrench is easy to read and provides direct unit conversion, When the set torque value is reached, the torque wrench will make an audible and felt click to remind you to stop applying force. Pull down the lock knob and hold it until the torque setting is completed. Release the hand, and the lock knob will automatically rebound back to lock the value.
  • ERGONOMIC DESIGN AND POWERFUL: Every design of our industrial torque wrench conforms to ergonomic, easy to handle.72-tooth ratchet, 5° ratcheting arc head, a quick-release button for easy loading and unloading, and an aluminum non-slip handle for excellent grip and control. A recent research review that, 72-tooth ratchets are very professional tooth ratchets, you just only rotate 5 degrees to finish it. Not easy to slip and wear, can be used in small spaces, and is more durable and powerful.
  • EASY OPERATION AND SAFETY: Thanks to its bidirectional drive ratchet head, our torque wrench can be measured both clockwise and counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque. Notice: At low Nm settings under 5 Nm the "click" sound can be too light to hear.
Bestseller No. 5
SUERCUP 3/8-Inch Drive Click Torque Wrench - 5-45 Ft-Lb/6.8-61Nm, ±3% High Accuracy Torque Wrench, Dual-Direction Adjustable 72 Tooth Click Torque Wrench for Bike, Motorcycle and Car Repair
  • 【High Precision&Quick Reading】: 3/8 torque wrench has high contrast and dual range scale( 5-45 Ft-Lb/6.8-61 Nm),making it clear and easy to read. We have professional torque wrench production technology, and after 20000 tests, the calibration error range of the torque wrench is ± 3%, making it an essential helper for you.
  • 【Safe and Reliable Operation】: Equipped with a bidirectional drive ratchet head, torque can be measured clockwise or counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque.
  • 【High Quality and Durable Material】: Made of hardened chromium vanadium steel alloy (Cr-V). At the same time, the bottom buckle tail plug adopts a red anodizing process to improve the product's oxidation resistance during use and enhance surface wear resistance. 72 tooth ratchet head, made of chromium molybdenum steel. High quality materials resist corrosion and are durable.
  • 【Quick Torque Setting】: Simple and fast torque setting, pull down the locking knob and hold it down to rotate to the torque you need. Release the hand and the locking knob will automatically rebound to lock the torque value. And the designer referred to the appearance of the flashlight handle and designed a non slip and labor-saving knurled handle, making it more comfortable and easy to hold when using.
  • 【Easy to Store and Widely Use】: You will receive the 3/8-inch drive click torque wrench with a sturdy plastic shell storage box, which is very delicate and durable. Torque wrench is suitable nuts and bolts on various occasions, such as bike, motorcycle, car spark, and is the best helper for you🎁. 🔔 And we provide 12 months warranty. If you have any questions, please feel free to contact us.
Bestseller No. 6
TEKTON 3/8 Inch Drive Micrometer Torque Wrench (10-80 ft.-lb.) | 24330
  • Includes 1-pc. 3/8 in. drive torque wrench; Storage case; Product manual with torque conversion chart
  • Wrench emits a click that can be heard and felt when the preset value is reached
  • Permanently marked, high-contrast dual-range scale is easy to read, even in low light
  • Reversible ratchet head drives in both directions and measures torque in clockwise direction
  • Durable all-steel construction has no plastic parts to break or wear out
Bestseller No. 7
GEARWRENCH 3/8 Drive Electronic Torque Wrench 7.4-99.6 FT LB - 85076
  • 72-tooth ratchet provides 5° swing arc allows you to turn fasteners in tight spaces
  • “Target Torque Alert” gives a warning as you approach the target torque; vibrating handle, buzzer, and solid LED light indicate when target is reached
  • 5 torque measurement units [ft-lbs, in-lbs, Nm, kg-m, kg-cm]
Bestseller No. 8
TICONN 1/4-inch Drive Click Torque Wrench, 20-200 in-lb, SAE/Metric Dual Range, Chrome Vanadium Steel
  • [Cr-V RATCHET HEAD] TICONN torque wrenches are made from hardened Cr-V alloy (Chrome Vanadium Steel) for the best performance and lifespan
  • [HIGH ACCURACY] You can count on the inch pound torque wrench for repeated accuracy (±4%). The 45 teeth ratchet wheel is perfect for turning the torque wrench inch pounds in tight spots (8° turn). Choose the right bike torque wrench as you need!
  • [EASY TO USE AND STORE] The high-contrast dual unit measurement is easy to read and set your desired torque. The knurled handle will offer non-slip operation. The torque wrench, extension rod, and adapter are well-stored inside the storage case.
  • [WIDE APPLICATION] Our torque wrench set can be used in many applications in your daily life such as automobile maintenance, bike & boat repair, firearm assembly, and machinery troubleshooting.
  • [TICONN BRAND QUALITY COMMITMENT] We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, please contact us. We provide 30-day money back and 12-month warranty. 100% Satisfaction Guarantee for risk-free shopping!
Bestseller No. 9
1/2" Drive Click Torque Wrench with Deep Impact Socket (6~24mm) ,Dual-Range【10-170ft.lb/10-227Nm】±3% Precision,Dual-Direction Adjustable Torque Wrench,10"Extension Bar,Universal Joint,Drill Adapter
  • 🎨【𝟐𝟒𝐏𝐜𝐬 𝟏/𝟐" 𝐓𝐨𝐫𝐪𝐮𝐞 𝐖𝐫𝐞𝐧𝐜𝐡+𝐒𝐨𝐜𝐤𝐞𝐭 𝐒𝐞𝐭】Includes 1/2"Drive Torque Wrench, 19Pcs 6-Point Deep Impact Socket Set: 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24mm, 4Pcs Adapter: 1/2"Extension bar(10''), 1/2"Universal Joint, 1/2" to 3/8" Adapter, 1/2" to 1/4" Drill Adapter with a sturdy plastic case for storage and portability
  • 🔧【𝐌𝐢𝐥𝐢𝐭𝐚𝐫𝐲-𝐠𝐫𝐚𝐝𝐞 𝐒𝐭𝐞𝐞𝐥】ETOOLAB torque wrench utilizes military-grade steel as its base material, coupled with professional surface rust protection methods tailored to usage habits. While ensuring user comfort, it enhances product strength, wear resistance, and rust resistance. offers a more comfortable experience and a longer lifespan!
  • ⚙️【±𝟑% 𝐏𝐫𝐞𝐜𝐢𝐬𝐢𝐨𝐧 & 𝐒𝐢𝐦𝐩𝐥𝐞 𝐋𝐨𝐜𝐤𝐢𝐧𝐠 𝐑𝐢𝐧𝐠】Our torque wrench 1/2 drive meets the high precision standard of ±3% and comes with a traceable serial certificate. You can use it with confidence! Moreover, its graduation ring is tightly locked, with smaller incremental values, ensuring precise and consistent torque output even after multiple uses. This reduces the hassle of frequent adjustments. It is undoubtedly an excellent tool for your work!
  • 🔊【𝐋𝐨𝐮𝐝 𝐂𝐥𝐢𝐜𝐤 𝐒𝐨𝐮𝐧𝐝】This torque wrenches has been upgraded to have a louder "Click" sound. We conducted over 25,000 tests to ensure that each product produces a click sound volume of no less than 45dB when the torque value exceeds 34 lbf·ft. When you hear the distinct click sound, it indicates that the preset torque has been reached, signaling you to stop applying force. You no longer need to worry about damaging your mechanical components.
  • 💯【𝐔𝐬𝐞𝐫-𝐅𝐫𝐢𝐞𝐧𝐝𝐥𝐲】Our torque wrench set features a 72-tooth dual-directional ratchet head, allowing for easy operation in both clockwise and counterclockwise directions. It is designed with an adjustable locking ring, making it effortless to adjust the preset torque value. Additionally, it includes a quick-release head design, allowing it to replace the wrench head accessories more easily!
Bestseller No. 10
DEWALT Torque Wrench Tool Set, Tire Change Kit, 12 Piece (DWMT45012)
  • Protective head bumper included
  • Bi-Material grip for comfort during use
  • Locking trigger to control the torque applied
  • Forward and reverse torque capabilities
  • Direct Torque trade; Technology on included sockets

Last update on 2024-04-19 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


Leave a Comment

Share to...