October 6, 2021 NHTSA CAMPAIGN NUMBER: 21V781000
An unexpected shift to neutral can increase the risk of a crash.
NHTSA Campaign Number: 21V781
Manufacturer Volvo Trucks North America
Components POWER TRAIN
Potential Number of Units Affected 162
Dealers will reprogram the electronic control module, free of charge. Owner notification letters are expected to be mailed on November 24, 2021. Owners may contact Volvo Trucks’ customer service at 1-800-528-6586. Volvo Trucks’ number for this recall is RVXX2104.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Volvo Trucks North America
Cummins with Eaton Transmission
Volvo Trucks has determined Certain 2022 VNL model vehicles manufactured with a Cummins ISL engine and Eaton Endurant transmission, may shift to neutral without the driver selecting neutral. An unexpected shift to neutral may result in driver distraction, which may result in a vehicle crash.
Volvo Trucks has not received any complaints or reports of vehicle crashes because of this safety defect. Therefore, Volvo considers this as a proactive measure to protect the public and Volvo’s customers from the potential risk associated with this defect.
To correct the defect and ensure safe operation of these vehicles, the Vehicle Electronic Control Unit must be programed to latest software.
Certain Volvo North America vehicles manufactured between January 4th, 2021 and October 4th, 2021.
There are 162 vehicles affected by this recall (162 U.S., 0 Canada).
1. Secure Vehicle for service.
2. Connect to the vehicle using latest version of Using Premium Tech Tool (PTT).
3. After identification is complete, navigate to the programing tab within PTT.
4. Select operation 1700-08-03-39, Program Electronic Control Unit.
5. Select the Vehicle Electronic Control Unit option (MID 144) and reprogram the control unit.
6. After programing is complete, clear any faults left by the programming process.
7. Return vehicle to service.
|This repair is covered by an authorized Safety Recall. Reimbursement is obtained through the normal claim handling process.|
|Claim Type (used only when uploading from the Dealer Business System)||40|
|Vehicle repaired per instructions||1-Modified per instructions|
|Primary Labor Code:
3640-22-03-02 Program Vehicle Electronic Control Unit
Note: Dealers are to perform Safety Recall on all subject vehicles at no charge to the vehicle owner regardless of mileage, age of vehicle or ownership (original purchaser or subsequent purchasers). Whenever vehicles are subject to a Safety Recall are brought to your dealership for service, or taken into your dealership vehicle inventory, it is strongly recommended that every effort be made to perform the recall correction before the vehicle is sold or released to the owner.
Volvo Trucks Uptime
|Region:||☒U.S. ☐CAN||Bulletin: SRA-V21-04
Date: October 19, 2021
Valid to: N/A
Action Required? ☒Yes ☐No
From: Gerard Hones, Regulatory Specialist Government Reporting
Subject: Safety Recall RVXX2104, Cummins with Eaton Transmission
Description of Defect:
Volvo has determined that on certain trucks with Cummins power and Eaton transmission may shift to neutral without the driver selecting neutral. The risk to operational safety is driver distraction. This issue only affects Volvo product.
The vehicles will be repaired with a software fix.
Models/ Model Years Affected:
Volvo 162 (all US)
The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act requires dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer.
Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer.
- Vehicle list will be posted on the Trucks Dealer Portal October 19, 2021.
- Owner notification letters will be released on or before November 24, 2021.
If you have questions or concerns about this recall, contact the Regulatory Affairs Department at email@example.com.
1 Affected Product
7 Associated Documents
Defect Notice 573 Report
Recall 573 Report-Amendment 1RCLRPT-21V781-5957
Remedy Instructions and TSBRCRIT-21V781-2539
Recall 573 Report- Amendment 2RCLRPT-21V781-1348
Recall 573 Report- Amendment 3RCLRPT-21V781-9081
Manufacturer Notices(to Dealers,etc)RCMN-21V781-7667
Latest Recalls Documents
Heavy Duty Commercial Truck Reprogramming
|USB-Link 2 (Wi-Fi)
Product Number USBLINK2WF
NEXIQ Technologies Vehicle Interface Utility
The USB-Link 2, the next generation vehicle interface from NEXIQ Technologies, has arrived.
Dependable and rugged, the new USB-Link 2 is five times faster than its predecessor. It has sixteen times more random access memory than the old USB-Link, and it supports heavier bus loads on simultaneous channels. For even more reliability, we’ve upgraded the USB connector to a more robust, automotive grade connector with a latching mechanism. The USB-Link 2 is compatible with a wide range of OEM software applications.
Vehicle Network Protocol Support
- CAN / J1939 / ISO15765 – 250K, 500 K, 1M b/s with Auto Baud detection (3 channels)
- Single wire CAN (SWCAN)
- ISO 11898-3 Fault Tolerant CAN (FTCAN)
- J1850 VPW (Class 2)
- J1850 PWM (SCP)
- ISO 9141 / KWP2000 (ISO 14230) K/L line
- ALDL 9600 and 8192 baud
- ATEC 160 baud
Operating System Support
- Windows Vehicle Communication API
- PC Operating System Compatibility
- Windows XP SP3
- Windows 7 (32 & 64 bit)
- Windows 8 (32 & 64 bit)
- Interfaces to Computing Platforms
- USB 2.0
- Wi-Fi (dual band)
Nexiq USB-Link 2 Kit Includes:
- NEXIQ USB-Link 2
- 6-pin/9-pin Deutsch adapter
- Latching USB cable
|Nexiq Blue-Link Mini
Product Number NQ126015
Nexiq Blue Link Mini™ Vehicle Communication Interface
Use Your Mobile Device To Make The Connection!
The Blue-Link Mini is not a supported device for use with DiagnosticLink. For complete details regarding DiagnosticLink, please login with your SSO ID.
The NEXIQ Blue-Link Mini enables you to use either your iOS or Android devices (e.g., smartphones or tablets) to communicate with heavy duty vehicles for quick access to basic diagnostic information. It plugs into the vehicle’s diagnostic connector, and provides wireless communication with on-board electronic control units.
If you are a driver, a service writer, or a service technician using the Blue-Link Mini as a triage tool, wireless vehicle communication was never easier.
NEXIQ Technologies is currently working with the American Trucking Association’s Technology and Maintenance Council (TMC) to develop a standardized communication protocol for mobile devices. This standard will make developing applications for the Blue-Link Mini a straightforward task.
- Small—fits in your pocket
- Wireless—no cables required
- Reliable Bluetooth communication
- Fast—lets you quickly gather a snapshot of vehicle statistics
- Compatible with iOS and Android devices (pairs easily with both)
- Integrated 9-pin Deutsch connector
- Simple, one-button design to put the device in Discovery mode
- When paired with an iOS or Android application (e.g., DTNA eLink), provides quick access to:
- Fault codes
- Basic parameters
- Vehicle specs
- Fuel level
Note: For more information on DTNA-eLink, see the Mobile App tab below.
Vehicle Network Protocol Support
- 3 CAN Channels (CAN / J1939 / SO15765 -250K, 500K, 1Mb/s with Auto Baud detection)
|NEXIQ Technologies 124032 USB-Link 2 Connector|
|Genuine Dearborn Protocol Adapter (DPA 5) Kit from DG Technologies|
|DrewLinQ Heavy Duty Commercial Truck J1939 J1708 Adapter Tool|
|Dearborn DPA5 Pro Universal RP1210 Protocol Adapter|
For Detroit PSL:
DiagnosticLink Order Site:
DiagnosticLink Direct Link:
DiagnosticLink Through Access Freightliner:
- NL102PLUS HEAVY DUTY diagnostic scanner from NEXAS supports all heavy duty trucks in compliance with standard protocols (
J1587，J1939 and J1708 Class 4- class 8 trucks). And also engine check diagnostic for all passenger cars & light duty vehicles from 1996 on.
- Trucks appliance: for Cummings, for Detroit, for Maxxforce, for Caterpillar, for Freightliner, for International, for Kenworth, for John Deere, for Peterbilt, for Sterling, for Mack, for Paccar, for Westernstar, for Volvo, for Scania, for Man, for Renault, for ERF, for Foden, for Seddon-Atkinson, for Iveco, for DAF, for SISU, for STEYR, for ISUZU; and all Cars/ mini truck/ light duty from 1996.
- DPF Regeneration And Oil Service Reset:
Force DPF regen for Cummings, Detroit, Maxxforce, ISUZU, and HINO from 2010 till now . Oil service reset for Cummings, Detroit, Maxxforce from 2010 till now .(Note: Water Temperature is higher than 80 Degree and engine at idle speed for at least 10 minutes.)
- Supported Truck Systems: engine, transmission, instrument panel, drivetrain, braking system, suspension, ABS, ESP, EPS, fuel system and more, which are in compliance with
J1939, J1708 and J1587 protocols. Generally for American HD trucks ( Class4-Class8) are from 2006 on.
- FREE UPDATE & EXCELLENT SERVICE----2.8 inch TFT color screen design and user friendly software interface guide you to operate it as easy as pie.We provide one year warranty & lifetime free software online update and professional service team for your any questions within 24 hours.
- 【Professional DPF Regen Tool】Diesel particle filters give owners of diesel vehicles lots of problems, often expensive, time-consuming and inconvenient ones, HD3300 can easily solve the above problems. HD3300 support OEM-level DPF function for Cummins, Detroit, Caterpillar, International, Volvo, Paccar, Isuzu, Fuso, including DPF regeneration, DPF reset, BlueTec, DPF related information reset, DPR state reset, forced DPR regeneration, differential pressure check, DPD forced regeneration etc.
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- 🚙【Diesel OBD 🆚Car OBDII】2 in 1 diagnostic scanner for cars and trucks ; F507 heavy duty diesel scanner can Read /Clear codes, View live data in a text or graphic format for trucks. Like other Professional codes reader, also can read codes, erase codes, I/M Readiness, Live data, EVAP Test, O2 sensor Test. . . etc for cars.
- 🚛【All System Diagnosis】The FCAR F507 scanner truck supports scanning all systems, like Engine, Transmission, Instrument Panel, Drivetrain, Baking System, Suspension, ABS, ESP, EPS, Fuel system, Immobilizer, SRS Airbag, Headlamp Auto-level, etc. You can get real time data related to the system and do some repairs by yourself using this truck tool, which will save time and money for you.
- 🚚【OEM Level Diagnosis Services】 FCAR F507 features with component actuation test and special functions. ABS for Wabco, Bendix, Haldex, Wabash( Controller Configuration, Reset ABS Controller/ECU, Calibrate ESP Sensors...); Transmission for Allison, Eaton, ZF( Clutch Test Enabled, Lamp Tests, Accelerometer Learning, Reset Auto-Detect Retarder/Auto-Detect/Throttle Calibration...)
- 🚜【Covering 99% Vehicles】 1️⃣Covers Truck for Freightliner, Mack, Peterbilt, Sterling, Western Star( J1708 protocol ), Fuso, Hino, International, Isuzu, Iveco, Mercedes Truck, Man, Scania, Renault, ERF, DAF, Nissian UD,Paccar ( J1939 protocol),Volvo, GMC truck, Mack ( J1708 protocol )2️⃣Covers Off-road equipment for BobCat, Case, Caterpillar,Komatsu,Terex ( J1938, J1708 protocol ),John Deere(J1939 protocol),Volvo(J1708 protocol)3️⃣Work on all cars, mini vans and light-duty vehicles after 1996.
- 🚐【Lifetime Free Update🆚One-click Screenshot🆚Data Review】Heavy duty truck scan tool --- 1️⃣3.5’’ Anti-glare screen with screen brightness adjustment; 2️⃣Lifetime free updates online and one year warranty; 3️⃣One-click screenshot (Long press "OK" button) and data playback function; 4️⃣Supports self-test under abnormal condition; More you can do ......
- ➤【Support Multiple Systems】----Engine, Transmission, Instrument Panel, Drivetrain, Braking System, Suspension, ABS, ESP, EPS, Fuel System and etc. You can get real time data related to system and do some repair by yourself using this truck tool, which will save much time and money.
- ➤【Wide Converage】----It is a 2 in 1 Trucks & Car Diagnositc Tools，which support all heavy duty trucks(J1587, J1939 and J1708) and all OBD2 standard protocols. Not only can work on Freightliner, Kenworth, Mack, International, Sterling, Paccar, Peterbilt, Caterpillar, Western Star, Scania, VOLVO, Renault, Erf, Foden, Seddon-Atikinson, Daf, Sisu, Steyr, ISUZU, Hino and more diesel trucks; but also can support all cars, mini trucks and light duty vehicles after 1996
- ➤【Battery Power Monitor + One Key Help】----If the battery voltage is less than 11. 8v, it shows you start engine over to 1500rpm and charge the battery, if it is less than 10. 8v, show stop the testing and check the battery. As for "?" Button, please press "?" button directly when a question mark "?" show on the screen, you will get the explanation.
- ➤【HD OBD+OBDII Diagnosing】----It can Read /Clear codes, View live data in a text or graphic format for trucks. Like other Proffesional codes reader, it can read codes, erase codes, I/M Readness, Live data, EVAP Test, O2 sensor Test. . . etc for cars. We provide two years , so it is no risk to purchase it.
- ➤【WIN IN THE DETAILS】 ----The NL102 scanner comes with new UI, new processor and new software, aims at providing you the best diagnostic experience. One-key update,2.8”TFT color screen and languages will make you fall in love with it instantly. The response and operating speed increased by 60% at the same time. This durable tool is ruggedly built, perfect for both shop and road tests... It can be used directly out of the box.
- 【Superb & Wide Compatibility】ANCEL HD3600 Heavy Duty Scanner supports all major construction machinery vehicle models that conform to standard protocols (CDL, SAE J1708/J1939/J1850), such as Caterpillar, Komatsu, John Deere, Volvo, Hitachi, Bobcat, Yanmar, Case. Moreover, it supports not only standard diesel OBD protocols (including the latest J27145), but also standard OBDII protocols. Obviously, it covers almost all vehicles and has greater compatibility than other truck scanner on the market.
- 【DPF Regeneration】Supports exclusive OEM-level DPF function for Caterpillar, John Deere, Volvo, Komatsu, Bobcat. Forced regeneration is performed, including DPF regeneration, DPF reset, BlueTec, forced DPR regeneration, DPR reset, differential pressure test, DPD forced regeneration etc., helps you better understand and solve the exhaust aftertreatment system problems, gets better MPG, throttle response, longer DPF life, less downtime and frequent regeneration (passive).
- 【Manufacture-Level & OBD-Level Diagnostic】HD3600 performs full system diagnosis on construction equipment vehicles and trucks. When the warning lights of the engine, ABS, airbag, transmission or other system flash, HD3600 can help you easily know how serious the fault is. It also do OBD test, such as reading codes, clearing codes, reviewing live data, retrieving vehicle information, etc., so that you can get accurate information, avoid auto repair fraud and save time and money in maintenance.
- 【Unique Display Wiring Diagram Feature】With the technology of wiring diagram display, you can connect HD3600 to vehicle with the jumper or jumper box without destroying the ECU or connector pins or cable insulation, helping you diagnose various electrical signals of Cummins engine. Meanwhile, you can connect or disconnect the wiring harness by plugging and unplugging the corresponding connector on the jumper box, so even the absence of diagnostic connectors will not delay your work in diagnosis.
- 【"SIMULATION" + "DEMO" MENU】Equipped with fully functional simulation and DEMO menus that allow the user to easily understand the operation of the device. The information in these menus has been collected from actual vehicle diagnostics in the past to help the user better understand the product functions. If you want to view the diagnosis results in real time, please enter the non-simulation mode menu. Therefore, even beginners, girls or students can use HD3600 easily. No training required!
- COMPATIBLE WITH all heavy duty trucks in compliance with standard protocols (J1587, J1939 and J1708).
- BEST IN CLASS INNOVATION- iCarsoft HD V3.0 can do it all-reads and clears trouble codes on most systems such as engine, transmission, ABS and airbag etc. Supports OBDII/EOBD, with Ten Modes of Operation, read live data, full ECU diagnosis etc.It automatically detects your car model and scans all modules for error codes. This special technology allows for specific diagnostic functions and testing!
- DYNAMIC TEST CAPABILITIES- The Multi-lingual function allows you to view & graph live data in color while graphing at a blazing fast refresh rates for quicker results. Our OBD2 scanner allows you to read pending DTCs and permanent DTCs with a DTC Library to lookup while operating the tool. Providing you with accurate data results for all your error codes
- DIAGNOSTIC FUNCTIONS & ADVANCED FEATURES- Along with the standard OBD functionscalibrate,Headlamp adjustment,Freeze Frame, O2 Sensor Test, and Evap System Test are just a few of the special functions this professional quality car scanner provides
- TRY IT RISK FREE- Whether you’re your own personal auto mechanic or you’re a business owner, you’ll fall in love with our compact design of this diagnostic scanner. Its pocket-size and perfect for allowing diagnostic tests inside or outside of the car. No batteries required just plug it into the OBD II port and you’re all set. If for any reason you are not 100% satisfied, please contact us for a full hassle-free refund or replacement!
- 【Extensive Compatibility】After the upgrade, the compatibility is wider and more accurate! HD601 PRO heavy duty truck scanner supports all major truck models that comply with standard protocols (SAE J1939, SAE J1708, ISO 14230-4, ISO 15764-4 and ISO 9141-2, ISO 27145-4 and Euro6). Such as Cummins, Paccar, Detroit, Perkins, Freightliner, International, Peterbilt, Ford, Class 4-Class 8 trucks, etc. It also check engine diagnosis on most cars, minivans and light trucks from 1996 and latest.
- 【OE-Level Full System Diagnostic】HD601 PRO Diesel Scanner supports all system scans of heavy trucks compliant with standard protocols SAE J1939 & J1708, such as Engine, ABS, Transmission, Braking System, ESP, EPS, Fuel System, etc, It is a great scan tool for Cummins, Caterpillar, Detroit, Perkins, Maxxforce, BendixWabash, Wabaco, Haldex, Allison, Eaton heavy trucks, With this truck tool, you can get deep analysis data about the system and do some repairs by yourself, saving much time and money.
- 【Enhanced Diesel OBD Scanner】As a 2-in-1 code reader, it supports the latest ISO27145 and Euro6 protocols and enables diagnosis of car and truck engines. In addition to reading codes, clearing codes and displaying live data in a text or graphic format for trucks, you can also retrieve vehicle information, view freeze frames and look up DTCs. To ensure that this device works with different engines, it is also equipped with 6, 9 and 16 pin cables that allow you to easily turn off the CEL light.
- 【DTC Library】+【Life Time Free Update】The built-in DTC library allows you to retrieve the codes directly without searching for the definition in the book. Whether you are a professional mechanic or a DIY car owner, HD601 diesel scanner explains the existing problem, makes it easier for you to understand the codes definition and fix the problem faster. Plus, you get a lifetime free internet updates, so you always have the latest software for diagnostics in English and Spanish languages.
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- 【Broad Compatibility】ANCEL HD601 heavy duty truck scanner supports all major truck models that comply with standard protocols (SAE J1939, SAE J1708, ISO 14230-4, ISO 15764-4 and ISO 9141-2, ISO 27145-4 and Euro6). Such as Cummins, Paccar, Detroit, Perkins, Freightliner, International, Peterbilt, Ford duty trucks and so on. It can also check engine diagnosis on most cars, minivans and light trucks from 1996 and latest.
- 【Full Systems Diagnosis】HD601 Diesel Scanner supports all system scans of heavy trucks compliant with standard protocols SAE J1939 and SAE J1708, such as Engine, ABS, Transmission, Braking System, ESP, EPS, Fuel System and etc, is a great scan tool for Cummins, Caterpillar, Detroit, Perkins, Maxxforce, BendixWabash, Wabaco, Haldex, Allison, Eaton heavy trucks... With this truck tool, you can get deep analysis data about the systems and do some repairs by yourself, saving much time and money.
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- 👍【Designed for Cummins】Ancel HD3400 heavy duty truck scanner can read/clear codes, live data, ECU, DPF regen, DPF reset, etc. for your Cummins engine: Cummins X12/x15/ISX15/L9/B6.7/Westport L9N, such as Freightliner, Peterbilt, Kenworth, International, Ford Pick-up F650/F750, Chevy Pick-up, RAM Pick-up, Volvo Truck, Mack, Western Star, Autocar, Ford F600/F700, Terex TR50, Bluebird, Bobcat, Komatsu, Zoomlion, ect.
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Last update on 2022-08-12 / Affiliate links / Images from Amazon Product Advertising API
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