2022 Volvo VNL RVXX2104 Transmission May Shift to Neutral Unexpectedly

October 6, 2021 NHTSA CAMPAIGN NUMBER: 21V781000

Transmission May Shift to Neutral Unexpectedly

An unexpected shift to neutral can increase the risk of a crash.

 

NHTSA Campaign Number: 21V781

Manufacturer Volvo Trucks North America

Components POWER TRAIN

Potential Number of Units Affected 162

 

Summary

Volvo Trucks North America (Volvo Trucks) is recalling certain 2022 VNL vehicles. The electronic control unit software may allow the transmission to shift into neutral unexpectedly.

 

Remedy

Dealers will reprogram the electronic control module, free of charge. Owner notification letters are expected to be mailed on November 24, 2021. Owners may contact Volvo Trucks’ customer service at 1-800-528-6586. Volvo Trucks’ number for this recall is RVXX2104.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


SAFETY RECALL                                      

Volvo Trucks North America

Date Number Release
10.2021 RVXX2104 01

 

Cummins with Eaton Transmission

VNL

 

RECALL INFORMATION

(October, 2021)

Volvo Trucks has determined Certain 2022 VNL model vehicles manufactured with a Cummins ISL engine and Eaton Endurant transmission, may shift to neutral without the driver selecting neutral. An unexpected shift to neutral may result in driver distraction, which may result in a vehicle crash.

Volvo Trucks has not received any complaints or reports of vehicle crashes because of this safety defect. Therefore, Volvo considers this as a proactive measure to protect the public and Volvo’s customers from the potential risk associated with this defect.

To correct the defect and ensure safe operation of these vehicles, the Vehicle Electronic Control Unit must be programed to latest software.

 

VEHICLES AFFECTED

Certain Volvo North America vehicles manufactured between January 4th, 2021 and October 4th, 2021.

 

VEHICLE QUANTITY

There are 162 vehicles affected by this recall (162 U.S., 0 Canada).

 

Repair Instructions

1. Secure Vehicle for service.

2. Connect to the vehicle using latest version of Using Premium Tech Tool (PTT).

3. After identification is complete, navigate to the programing tab within PTT.

4. Select operation 1700-08-03-39, Program Electronic Control Unit.

5. Select the Vehicle Electronic Control Unit option (MID 144) and reprogram the control unit.

6. After programing is complete, clear any faults left by the programming process.

7. Return vehicle to service.

 

REIMBURSEMENT

This repair is covered by an authorized Safety Recall. Reimbursement is obtained through the normal claim handling process.
UCHP Reimbursement
Claim Type (used only when uploading from the Dealer Business System) 40
Recall Status
Vehicle repaired per instructions 1-Modified per instructions
Labor Codes
Primary Labor Code:

 3640-22-03-02 Program Vehicle Electronic Control Unit

0.5 hrs
Causal Part 3092072
Authorization Number C6637

 

Note: Dealers are to perform Safety Recall on all subject vehicles at no charge to the vehicle owner regardless of mileage, age of vehicle or ownership (original purchaser or subsequent purchasers). Whenever vehicles are subject to a Safety Recall are brought to your dealership for service, or taken into your dealership vehicle inventory, it is strongly recommended that every effort be made to perform the recall correction before the vehicle is sold or released to the owner.

 


Volvo Trucks Uptime

Recall Alerts

To: Dealer Principals

Service Managers

Warranty Managers

Parts Managers

Region: ☒U.S. ☐CAN Bulletin: SRA-V21-04

Date: October 19, 2021

Valid to: N/A

Action Required? ☒Yes ☐No

 

From: Gerard Hones, Regulatory Specialist Government Reporting

Subject: Safety Recall RVXX2104, Cummins with Eaton Transmission

 

Description of Defect:

Volvo has determined that on certain trucks with Cummins power and Eaton transmission may shift to neutral without the driver selecting neutral. The risk to operational safety is driver distraction. This issue only affects Volvo product.

The vehicles will be repaired with a software fix.

 

Models/ Model Years Affected:

Certain 2022 Volvo VNL model vehicles manufactured from January 4, 2021 through October 4, 2021.

 

Vehicle Quantities:

Volvo 162 (all US)

 

Dealer’s Responsibility:

The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act requires dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer.

Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer.

 

Release Schedule:

  • Vehicle list will be posted on the Trucks Dealer Portal October 19, 2021.
  • Owner notification letters will be released on or before November 24, 2021.

If you have questions or concerns about this recall, contact the Regulatory Affairs Department at vtna.regulatoryaffairs@volvo.com.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
VOLVO VNL 2022

 


7 Associated Documents

Defect Notice 573 Report

RCLRPT-21V781-4284.PDF 213.973KB

RCLRPT-21V781-4284

 


Recall 573 Report-Amendment 1

RCLRPT-21V781-5957.PDF 213.973KB

RCLRPT-21V781-5957

 


Remedy Instructions and TSB

RCRIT-21V781-2539.pdf 171.42KB

RCRIT-21V781-2539

 


Recall Acknowledgement

RCAK-21V781-1044.pdf 645.704KB

RCAK-21V781-1044

 


Recall 573 Report- Amendment 2

RCLRPT-21V781-1348.PDF 213.998KB

RCLRPT-21V781-1348

 


Recall 573 Report- Amendment 3

RCLRPT-21V781-9081.PDF 214.029KB

RCLRPT-21V781-9081

 


Manufacturer Notices(to Dealers,etc)

RCMN-21V781-7667.pdf 158.06KB

RCMN-21V781-7667

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V781&docType=RCL

 


 

Truck Diagnostic

 

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Heavy Duty Commercial Truck Reprogramming

 

2022 Volvo VNL RVXX2104 Transmission May Shift to Neutral Unexpectedly » small light USB-Link 2 (Wi-Fi)
Product Number USBLINK2WF
NEXIQ Technologies Vehicle Interface Utility

 

 

Description:

The USB-Link 2, the next generation vehicle interface from NEXIQ Technologies, has arrived.

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Vehicle Network Protocol Support

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  • Single wire CAN (SWCAN)
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  • J1708
  • J1850 VPW (Class 2)
  • J1850 PWM (SCP)
  • ISO 9141 / KWP2000 (ISO 14230) K/L line
  • ALDL 9600 and 8192 baud
  • ATEC 160 baud

 

Operating System Support

  • Windows Vehicle Communication API
    • RP1210 a/b/c
    • J2534 (2004 draft)
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  • PC Operating System Compatibility
    • Windows XP SP3
    • Windows 7 (32 & 64 bit)
    • Windows 8 (32 & 64 bit)
  • Interfaces to Computing Platforms
    • USB 2.0
    • Wi-Fi (dual band)

 

Nexiq USB-Link 2 Kit Includes:

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2022 Volvo VNL RVXX2104 Transmission May Shift to Neutral Unexpectedly » small light Nexiq Blue-Link Mini
Product Number NQ126015
Nexiq Blue Link Mini™ Vehicle Communication Interface

 

 

Use Your Mobile Device To Make The Connection!

The Blue-Link Mini is not a supported device for use with DiagnosticLink. For complete details regarding DiagnosticLink, please login with your SSO ID.

The NEXIQ Blue-Link Mini enables you to use either your iOS or Android devices (e.g., smartphones or tablets) to communicate with heavy duty vehicles for quick access to basic diagnostic information. It plugs into the vehicle’s diagnostic connector, and provides wireless communication with on-board electronic control units.

If you are a driver, a service writer, or a service technician using the Blue-Link Mini as a triage tool, wireless vehicle communication was never easier.

NEXIQ Technologies is currently working with the American Trucking Association’s Technology and Maintenance Council (TMC) to develop a standardized communication protocol for mobile devices. This standard will make developing applications for the Blue-Link Mini a straightforward task.

 

Benefits

  • Inexpensive
  • Convenient
  • Small—fits in your pocket
  • Wireless—no cables required
  • Reliable Bluetooth communication
  • Fast—lets you quickly gather a snapshot of vehicle statistics

 

Features

  • Compatible with iOS and Android devices (pairs easily with both)
  • Integrated 9-pin Deutsch connector
  • Simple, one-button design to put the device in Discovery mode
  • When paired with an iOS or Android application (e.g., DTNA eLink), provides quick access to:
    • Fault codes
    • Basic parameters
    • Vehicle specs
    • Fuel level
    • etc.

Note: For more information on DTNA-eLink, see the Mobile App tab below.

 

Vehicle Network Protocol Support

  • J1708
  • 3 CAN Channels (CAN / J1939 / SO15765 -250K, 500K, 1Mb/s with Auto Baud detection)

 


 

2022 Volvo VNL RVXX2104 Transmission May Shift to Neutral Unexpectedly » small light NEXIQ Technologies 124032 USB-Link 2 Connector
Genuine Dearborn Protocol Adapter (DPA 5) Kit from DG Technologies
DrewLinQ Heavy Duty Commercial Truck J1939 J1708 Adapter Tool
Dearborn DPA5 Pro Universal RP1210 Protocol Adapter

 

 


Daimler Truck

Sterling 360:

http://www.stl360techinfo.com/Order1.asp

For Detroit PSL:

https://ddcsn-ddc.freightliner.com/cps/rde/xchg/ddcsn/hs/psl_subscribe.htm

DiagnosticLink Order Site:

DiagnosticLink Direct Link:

https://diagnosticlink.nexiq.com/DTNA/Default.aspx

DiagnosticLink Through Access Freightliner:

http://www.accessfreightliner.com

 


 

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Bestseller No. 10
ANCEL Heavy Duty Truck Scanner HD3400 Diesel Scan Tool for Cummins, Detroit, Caterpillar, Paccar with DPF Regen, All-System Diesel Diagnostic Tool OBD2 Scanner Truck & Car 2 in 1 Code Reader
  • 👍【Designed for Cummins】Ancel HD3400 heavy duty truck scanner can read/clear codes, live data, ECU, DPF regen, DPF reset, etc. for your Cummins engine: Cummins X12/x15/ISX15/L9/B6.7/Westport L9N, such as Freightliner, Peterbilt, Kenworth, International, Ford Pick-up F650/F750, Chevy Pick-up, RAM Pick-up, Volvo Truck, Mack, Western Star, Autocar, Ford F600/F700, Terex TR50, Bluebird, Bobcat, Komatsu, Zoomlion, ect.
  • 👍【Designed for Detroit】HD3400 heavy duty truck scan tool can work for your Detroit DD13/DD15/DD16, Freightliner Cascadia M2/108SD/114SD/122SD, Western Star 4700/4800/4900/6900/47X, Kenworth C500, ect.
  • 👍【Designed for Paccar】The diesel scan tool is compatible with your Paccar engine: Paccar PX-7/PX-9, such as Kenworth T780/K270E/K370E/T680 Next Gen/T680/T880/W990/T180/T280/T380/T480, Peterbilt 579/389/567/367/365/548/535/536/537/220, ect.
  • 👍【Designed for Caterpillar】HD3400 diesel scanner diagnostic tool also work for your Caterpillar C7/C15/C32, Ford Pick-up F-650/750, Freightliner M2/Argosy, Peterbilt 379/387/385/378/357, Kenworth C500, Caterpillar 320D/312E,/312F, ect.
  • ✅【Excellent DPF Regeneration】This diesel code reader provides you with powerful DPF capabilities, including active(auto) regen, passive regen, DPF related information reset, DPR state reset, forced DPR regen, differential pressure test, DPD forced regeneration etc. OEM level DPF function, saving you the cost of purchasing a DPF. ❗️Please note that first read out the engine from Diesel OBD and then go to DPF menu to find the corresponding model to do DPF.

Last update on 2022-08-12 / Affiliate links / Images from Amazon Product Advertising API

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