2022 Volvo VNL RVXX2104 Transmission May Shift to Neutral Unexpectedly

October 6, 2021 NHTSA CAMPAIGN NUMBER: 21V781000

Transmission May Shift to Neutral Unexpectedly

An unexpected shift to neutral can increase the risk of a crash.

 

NHTSA Campaign Number: 21V781

Manufacturer Volvo Trucks North America

Components POWER TRAIN

Potential Number of Units Affected 162

 

Summary

Volvo Trucks North America (Volvo Trucks) is recalling certain 2022 VNL vehicles. The electronic control unit software may allow the transmission to shift into neutral unexpectedly.

 

Remedy

Dealers will reprogram the electronic control module, free of charge. Owner notification letters were mailed on November 01, 2021. Owners may contact Volvo Trucks’ customer service at 1-800-528-6586. Volvo Trucks’ number for this recall is RVXX2104.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


SAFETY RECALL                                      

Volvo Trucks North America

Date Number Release
10.2021 RVXX2104 01

 

Cummins with Eaton Transmission

VNL

 

RECALL INFORMATION

(October, 2021)

Volvo Trucks has determined Certain 2022 VNL model vehicles manufactured with a Cummins ISL engine and Eaton Endurant transmission, may shift to neutral without the driver selecting neutral. An unexpected shift to neutral may result in driver distraction, which may result in a vehicle crash.

Volvo Trucks has not received any complaints or reports of vehicle crashes because of this safety defect. Therefore, Volvo considers this as a proactive measure to protect the public and Volvo’s customers from the potential risk associated with this defect.

To correct the defect and ensure safe operation of these vehicles, the Vehicle Electronic Control Unit must be programed to latest software.

 

VEHICLES AFFECTED

Certain Volvo North America vehicles manufactured between January 4th, 2021 and October 4th, 2021.

 

VEHICLE QUANTITY

There are 162 vehicles affected by this recall (162 U.S., 0 Canada).

 

Repair Instructions

1. Secure Vehicle for service.

2. Connect to the vehicle using latest version of Using Premium Tech Tool (PTT).

3. After identification is complete, navigate to the programing tab within PTT.

4. Select operation 1700-08-03-39, Program Electronic Control Unit.

5. Select the Vehicle Electronic Control Unit option (MID 144) and reprogram the control unit.

6. After programing is complete, clear any faults left by the programming process.

7. Return vehicle to service.

 


Subject: Safety Recall RVXX2104, Cummins with Eaton Transmission

 

Description of Defect:

Volvo has determined that on certain trucks with Cummins power and Eaton transmission may shift to neutral without the driver selecting neutral. The risk to operational safety is driver distraction. This issue only affects Volvo product.

The vehicles will be repaired with a software fix.

 

Models/ Model Years Affected:

Certain 2022 Volvo VNL model vehicles manufactured from January 4, 2021 through October 4, 2021.

 

Vehicle Quantities:

Volvo 162 (all US)

 

Dealer’s Responsibility:

The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act requires dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer.

Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer.

 

Release Schedule:

  • Vehicle list will be posted on the Trucks Dealer Portal October 19, 2021.
  • Owner notification letters will be released on or before November 24, 2021.

If you have questions or concerns about this recall, contact the Regulatory Affairs Department at vtna.regulatoryaffairs@volvo.com.

 


Chronology :

September 17, 2021 Products Reliability received field service report of truck shifting to neutral without driver intervention. Reliability Engineer reports case to Volvo Product Safety Working Group (PSWG). Investigation opened.

September 27, 2021 PSWG meets to review materials. Decision made to raise the potential issue to the Product Safety Committee (PSC) for review and determination.

September 30, 2021 PSC meets and determines that a safety-related defect exists.

October 6, 2021 Volvo notifies NHTSA that a safety-related defect has been determined and that a voluntary safety recall will be performed to address the affected vehicles.

October 11, 2021 Corrected the recall number. The recall number is RVXX2104

October 11, 2021 Changed dealer notification date to October 19, 2021

October 28, 2021 Changed descriptive information section to remove the references to ISL and Durant as they were not correct.

The total number of reports associated with this recall includes 1 field report involving 4 vehicles. There are no reports of property damage claims, personal injury, or deaths associated with this product safety-related defect.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
VOLVO VNL 2022

 


12 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-21V781-7667.pdf 158.06KB

RCMN-21V781-7667

 


Recall 573 Report – Amendment 4

RCLRPT-21V781-2418.PDF 214.112KB

RCLRPT-21V781-2418

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V781-7239.pdf 149.907KB

RCONL-21V781-7239

 


Defect Notice 573 Report

RCLRPT-21V781-4284.PDF 213.973KB

RCLRPT-21V781-4284

 


Recall 573 Report-Amendment 1

RCLRPT-21V781-5957.PDF 213.973KB

RCLRPT-21V781-5957

 


Remedy Instructions and TSB

RCRIT-21V781-2539.pdf 171.42KB

RCRIT-21V781-2539

 


Recall Acknowledgement

RCAK-21V781-1044.pdf 645.704KB

RCAK-21V781-1044

 


Recall 573 Report- Amendment 2

RCLRPT-21V781-1348.PDF 213.998KB

RCLRPT-21V781-1348

 


Recall 573 Report- Amendment 3

RCLRPT-21V781-9081.PDF 214.029KB

RCLRPT-21V781-9081

 


Recall Quarterly Report #2, 2022-1

RCLQRT-21V781-6323.PDF 211.234KB

RCLQRT-21V781-6323

 


Recall Quarterly Report #1, 2021-4

RCLQRT-21V781-6580.PDF 211.228KB

RCLQRT-21V781-6580

 


Recall Quarterly Report #3, 2022-2

RCLQRT-21V781-5843.PDF 211.321KB

RCLQRT-21V781-5843

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V781&docType=RCL

 


 

Truck Diagnostic

 

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Heavy Duty Commercial Truck Reprogramming

 

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NEXIQ Technologies Vehicle Interface Utility

 

 

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2022 Volvo VNL RVXX2104 Transmission May Shift to Neutral Unexpectedly » small light Nexiq Blue-Link Mini
Product Number NQ126015
Nexiq Blue Link Mini™ Vehicle Communication Interface

 

 

Use Your Mobile Device To Make The Connection!

The Blue-Link Mini is not a supported device for use with DiagnosticLink. For complete details regarding DiagnosticLink, please login with your SSO ID.

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If you are a driver, a service writer, or a service technician using the Blue-Link Mini as a triage tool, wireless vehicle communication was never easier.

NEXIQ Technologies is currently working with the American Trucking Association’s Technology and Maintenance Council (TMC) to develop a standardized communication protocol for mobile devices. This standard will make developing applications for the Blue-Link Mini a straightforward task.

 

Benefits

  • Inexpensive
  • Convenient
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Features

  • Compatible with iOS and Android devices (pairs easily with both)
  • Integrated 9-pin Deutsch connector
  • Simple, one-button design to put the device in Discovery mode
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Note: For more information on DTNA-eLink, see the Mobile App tab below.

 

Vehicle Network Protocol Support

  • 3 CAN Channels (CAN / J1939 / SO15765 -250K, 500K, 1Mb/s with Auto Baud detection)

 


 

2022 Volvo VNL RVXX2104 Transmission May Shift to Neutral Unexpectedly » small light NEXIQ Technologies 124032 USB-Link 2 Connector
Genuine Dearborn Protocol Adapter (DPA 5) Kit from DG Technologies
2022 Volvo VNL RVXX2104 Transmission May Shift to Neutral Unexpectedly » small light DrewLinQ Heavy Duty Commercial Truck J1939 J1708 Adapter Tool
Dearborn DPA5 Pro Universal RP1210 Protocol Adapter

 

 


Daimler Truck

Sterling 360:

https://www.stl360techinfo.com/Order1.asp

For Detroit PSL:

https://ddcsn-ddc.freightliner.com/cps/rde/xchg/ddcsn/hs/psl_subscribe.htm

DiagnosticLink Order Site:

DiagnosticLink Direct Link:

https://diagnosticlink.nexiq.com/DTNA/Default.aspx

DiagnosticLink Through Access Freightliner:

https://www.accessfreightliner.com

 


 

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ANCEL HD3300 Plus Heavy Duty Truck Scanner DPF Regen for Cummins Detroit Caterpillar International Volvo Paccar All System OBD2 Scanner Diesel Diagnostic Scan Tool with Oil Reset (2022 New Version)
  • 🎁🎁【Free Battery Tester & Protective Case】 We offer a BST200 battery tester valued $41.99 and ANCEL Official Protective Case valued $31.99 to encourage all of you to try this 2022 brand new heavy duty truck scanner ANCEL HD3300 Plus. Just click "Extra Saving" under price and add both to your cart. First come, first served! Tips: If you are not sure whether the product is compatible with your truck, please consult us in advance.
  • Do you feel a loss of power in your engine or a pungent smell of diesel? Does your truck seem to be giving off too much smoke? Did you notice An Increase in the oil level or an increase in fuel consumption? Does the DPF warning light will illuminate on your dashboard? At this point, ash in the DPF filter cells begins to harden. This hardening can cause the filter to crack, resulting in permanent damage.In that case, you will need HD3300 Plus heavy duty truck scanner to start DPF forced regen.
  • 【Professional DPF Regenration Tool】HD3300 Plus diesel scan tool support OEM-level DPF function for Cummins, Detroit, Caterpillar, International, Volvo, Paccar, Isuzu and Fuso. DPF function including DPF regeneration, DPF reset, BlueTec, forced DPR regeneration, Manual Ash/Ash Service Regenration, DPF Regeneration(Manual), DPF Related Information Reset, Diesel Particulate filter reset, DPR state check, DPR state reset, KOEO Test, Standard test, KOER Aftertreatment test and so on.
  • 【Premier DPF Function】In addition to the DPF functions mentioned above, HD3300 Plus truck DPF scanner also supports DPR forced regeneration, DPR differential pressure detection, DPD Automatic regeneration, DPD normal regeneration control, DPD slow regeneration control, Clear DPF Data, Diesel Particulate Filter Service Regeneration, Soot Ratio Reset and Ash Ratio Reset, Exhaust Aftertreatment System, Service Regeneration and so on.
  • 【Anvanced Oil Reset Function】Changing oil is the most important part of routine maintenance for vehicle. HD3300 Plus support OEM level oil reset for ISUZU & FUSO, help reset the Oil Life Reminder (turn off the Oil Service Light) when the replacement of engine oil is done in case of the impurities in oil may damage the engine. So vehicles can recalculate another optimal oil life change interval depending on the vehicle driving conditions and climate, makes your driving safety gets ensuring.
Bestseller No. 9
2022 Newest LAUNCH X431 V+ HDIII HD3 Heavy Duty Truck Diagnostic Scanner Automotive Diesel Vehicle Machinery Scan Tool .ECU Coding.Special Functions. All-System Diagnosis
  • 【Our Company is the Official Authorized Agent of LAUNCH 】. ‎LAUNCH X431 V+ HDIII Commercial vehicle Configuration includes software Truck /Bus / Machinery , Support diagnosis 12v and 24v Commercial vehicles. Please check the software list for specific supported vehicle brands. It does not include 12v cars software. If Customer need more software,they can also buy 12v cars software and More other software from Mall.
  • 【 Full System Professional Diagnostic Tool 】The main functions include : 1.Version Information 2.Read Fault Code 3.Clear Fault Memory 4.Read Data Stream 5.Actuation Test 6.Special Functions. 【Software Wide Coverage】Supports over 100 commercial vehicle models from America, Europe, Asia, , the software is being continuously developed.Equipped with Multiple Interfaces - there are OBD-16 Pin. 6-Pin OBD, 9-Pin OBD and additional diagnostic connectors for many major truck brands.
  • 【Special Function】:VIN Read/writing / Oil Reset Service / DPF Regeneration / SCR Aftertreatment test / ABS Test / EGR Test / Injector Shut off Test / Injector code Read/Writing / Fuel Pump shut off Test / Vehicle Speed CONTROL / Urea lnjection Test / Adblue test / TurboContro / Exhaust Pressure Adjustment /Cylinder shut off test / Cylinder compression test / Immobilizer / ECU Reset /Program .how many special functions it supports, it depends the specific vehicle model.
  • 【1-Year Free Software Update+Customers can continue to use the old software after 1 year +Diagnosis Feedback...】This scan tool is entitled to 1-year warranty with 1-year Free software update online. Supports One-Click Auto VIN Detect, One-Click WiFi Update, One-Click Generate Graph. In addition, this LAUNCH heavy duty truck diagnostic tool also support remote diagnostic, diagnostic feedback and respond
  • 【Features 】:1. Multi-Language Supported: English, German, French, Spanish, Russian, Chinese 2. One Year Free Update Online: Support One-Click Upgrade of Operating System, Client, Model Software and Firmware; 3. Wide diagnostic software coverage. Accurate test data. Software based on Android, matching with more diagnostic hosts 4. Wireless Bluetooth Diagnosis: Host machine and diagnostic connector adopt Bluetooth connection, making diagnosis more convenient.
Bestseller No. 10
LAUNCH X431 V+ OBD2 Scanner for Heavy Duty Diesel Truck ABS SRS TPMS DPF Regen Diagnostic Scan Tool with Android Tablet
  • LAUNCH X431 HD heavy duty diagnostic configuration is all-in-one tool kit for heavy-duty trucks, offering the most extensive multi-brand coverage and comprehensive diagnostics. Supports 68 brands and over 220 models from America, Europe, Asia, including Freightliner, Kenworth, MAN, Volvo, Isuzu, Bosch, Cummins, Ford, etc. NOTE: Before placing an order, if in doubt, please contact us for a list of models
  • Powerful Diagnostic Functions - X431 V+ compliant with standard protocols and applied to heavy duty trucks, diesel engines, constructional machinery, and agricultural machinery. The main functions include cylinder cutout, injector programming, DPF active regeneration and reset, parameters reset, oil change reset, maintenance light reset, clutch adjustment, reading and erasing DTC, reading data stream, reading system information, action testing, etc.
  • Best Hardware & Software - Connect module with your truck through cable provided, and connect the module with the tablet via Bluetooth network. Use the X431 APP pre-installed in the tablet to receive diagnostic results. The tablet supplied is designed by Lenovo based on Android 7.0 to display the live data and test results in clear text or graphic formats. This model has a higher hardware configuration, larger storage capacity, faster processor, latest display technology(10" touch screen).
  • Equipped with Multiple Interfaces - In the LAUNCH X431 V+ tool box, in addition to modules and tablets, there are 6-Pin OBD, 9-Pin OBD and additional diagnostic connectors for many major truck brands, supports multiple ECU's. Improve work efficiency and save time and money.
  • LAUNCH Original Product - As an original heavy duty truck diagnostic scanner, X431 V+ users will get benefit from LAUNCH official 1-year or 12-month FREE software updates. (After 1 year if you choose not to update the software, the LAUNCH tool could still be used as normal just without the new car model being updated).

Last update on 2022-11-09 / Affiliate links / Images from Amazon Product Advertising API

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