Safety Recall RVXX2003, King Pin Nut – 2021 Volvo VNL, VHD, & VNR

September 2, 2020 NHTSA CAMPAIGN NUMBER: 20V535000

King Pin Missing Or Not Tightened Properly

If the king pin is missing or not tightened properly, the knuckle may separate from the axle, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V535

Manufacturer Volvo Trucks North America

Components STEERING

Potential Number of Units Affected 12

 

Summary

Volvo Trucks North America (Volvo Trucks) is recalling certain 2021 VNL, VHD, and VNR vehicles. The king pin nut may not have been installed or properly tightened during axle assembly.

 

Remedy

Volvo Trucks will notify owners, and dealers will inspect the vehicle to make sure that the king pin nut is installed and that it properly tightened, free of charge. The recall began September 28, 2020. Owners may contact Volvo Trucks customer service at 1-800-458-1522. Volvo Truck’s number for this recall is RVXX 2003.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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Volvo Trucks

Uptime

Recall Alerts 

To:

Dealer Principals Service Managers Warranty Managers Parts Managers

Region: ☒U.S. ☒CAN

Bulletin: SRA-V20-03 Date: September 18, 2020 Valid to: N/A Action Required? ☒Yes ☐No

 

 

From: Gerard Hones, Regulatory Specialist Government Reporting

Subject: Safety Recall RVXX2003, King Pin Nut

         

Description of Defect: 

Failure to torque and/or install the king pin nut may affect handling characteristics of the vehicle and may result in the knuckle separating from the end of the axle if the king pin becomes dislodged. This increases the risk of loss of control, which may result in a vehicle crash.

All Vehicles have been addressed as of September 11, 2020.

 

Models/ Model Years Affected: 

Volvo: Certain 2021 VNL/VHD model vehicles manufactured from March 27, 2020 through July 13, 2020, with a Volvo proprietary axle assembled at Westport Axle Corporation.

 

Vehicle Quantities: 

Volvo: 19 (12 US, 5 Canada and 2 Mexico)

 

Dealer’s Responsibility:

The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act requires dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer.

Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer.

 

Release Schedule:

• All Vehicles have been addressed as of September 11, 2020.

 

If you have questions or concerns about this recall, contact the Regulatory Affairs Department at vtna.regulatoryaffairs@volvo.com.

 

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CAMPAIGN FOR:

King Pin Inspection

 

DESCRIPTION:

Need to verify king pin nut torque.

 

CORRECTIVE ACTION:

1. Pull king pin caps

2. Visually inspect (nuts in place, greased, worn, etc…)

3. If nuts are missing, replace. (Follow IMPACT procedure)

4. King Pin nut torque check, using torque wrench, tighten the nut until you see movement (note the torque)

5. Re-torque the nuts to specification (763-934 Nm – 563-689 lb-ft).

6. Report results of inspection to James Olsen – olsen@volvo.com

 

Note:

If any questions contact james.olsen@volvo.com

 

UCHP SCC CODE: S7520

 

EXPIRATION DATE: 12/31/2021

 

UCHP LABOR CODE: 6000-06-09-01   Steering, Inspection    .3hr

 

CAUSAL PART: 1075914

 

PARTS MARKUP:  na

 

PARTS:  na

 

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IMPORTANT SAFETY RECALL RVXX2003

NHTSA RECALL # 20V-535

 

DEAR VOLVO TRUCK OWNER:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Volvo Trucks North America has decided that a defect which relates to motor vehicle safety exists in certain Volvo 2021 VNL/VHD model vehicles manufactured from March 27, 2020 through July 13, 2020, with a Volvo proprietary axle assembled at Westport Axle Corporation.

This recall notice is for informational purposes only.  Your vehicle has already been inspected to ensure the kingpin nuts are installed and properly tightened.

 

SAFETY DEFECT:

On a certain trucks, the steering kingpin nut may not have been properly installed and tightened. As a result, the steering knuckle could separate from the axle.

 

SAFETY RISK:

If this happens, there would be a loss of steering control. Safety Risk: A loss of steering control could create a risk of a crash.

 

PRECAUTIONS YOU CAN TAKE:

No precautions to take since the kingpin nuts have been inspected to ensure they are installed and properly tightened.

 

TIME REQUIRED FOR THE REPAIR:

Your vehicle has already received the recall repair.

 

WHAT YOU SHOULD DO:

This recall notice is for informational purposes only.  Your vehicle has already been inspected to ensure the kingpin nuts are installed and properly tightened.

 

NOTICE REGARDING LEASED VEHICLES:

If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to provide a copy of this Notice to all Lessees within 10 days of your receipt of this Notice.  Further, you must maintain a record, which identifies the Lessee(s) to whom you send a copy of this letter, the date you send this letter, and the Vehicle Identification Number(s) of the vehicle(s) that you have leased to that lessee.  For purposes of this Notice, the term Lessor means: a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles.

 

OWNER RECALL RESPONSE CARD:

The enclosed “Notice of Vehicle Recall” identifies your vehicle.  If you no longer own the vehicle, please help us update our records by completing the “Vehicle Disposition Record” portion of the enclosed postage-free Notice of Mandatory Safety Campaign card and mailing it back to us.

 

ASSISTANCE/ COMPLAINTS:

If your vehicle has not been repaired within a reasonable time after delivering it to a Volvo Parts and Service Center, please contact:

Volvo Trucks North America
Regulatory Affairs Department,
P.O. Box 26115
Greensboro, NC 27402-6115
vtna.regulatoryaffairs@volvo.com

 

PRE NOTIFICATION REMEDIES:

Not applicable

 

We regret any inconvenience this may cause to your operation, but hope you will appreciate our sincere efforts to demonstrate Volvo’s commitment to provide our customers with the best possible product.

 

VOLVO TRUCKS NORTH AMERICA          

RVXX2003_OWNER_LTR_US Interim

September 2020

 

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3 Affected Products

Vehicles

MAKE	MODEL	YEAR
VOLVO	VHD	2021
VOLVO	VNL	2021
VOLVO	VNR	2021

 

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10 Associated Documents

Recall Quarterly Report #4, 2021-2

RCLQRT-20V535-7201.PDF 211.428KB

 

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Recall Quarterly Report #1, 2020-3

RCLQRT-20V535-2820.PDF 211.142KB

 

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Recall Quarterly Report #2, 2020-4

RCLQRT-20V535-5803.PDF 211.238KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V535-3610.pdf 211.793KB

 

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Defect Notice 573 Report

RCLRPT-20V535-8683.PDF 214.289KB

 

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Remedy Instructions and TSB

RCRIT-20V535-2403.pdf 128.599KB

 

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Recall Acknowledgement

RCAK-20V535-7343.pdf 244.554KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-20V535-3874.pdf 96.75KB

 

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Recall Quarterly Report #3, 2021-1

RCLQRT-20V535-0470.PDF 211.323KB

 

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Recall Quarterly Report #5, 2021-3

RCLQRT-20V535-2408.PDF 211.534KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V535&docType=RCL

 

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