Service Action S79852: Rear Air Spring Dust Cover Clamps Model Year 2016 Volvo XC90 Models with Air Suspension

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Volvo Car USA LLC
1 Volvo Drive
Rockleigh, NJ 07647
Telephone +1-201-768-7300
volvocars.us 1(2)
Jason Guidi
Director – Regulatory & Compliance
May 06, 2019
To: All U.S. and Canadian Volvo Retailers
Subject: Service Action S79852
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, have decided to launch Service Action S79852 on certain model year 2016 XC90 vehicles.
Volvo has identified that the rear air spring dust cover may fall down.
The corrective action is to replace the existing cable ties on both rear air spring dust covers with a steel clamp per the attached instructions.
Service Action S79852 affects 2,008 vehicles in the U.S. and 157 in Canada.
OWNER NOTIFICATION
No owner notification mailing is planned at this time.
RETAILER RESPONSIBILITIES
Retailers must perform this service action on eligible vehicles regardless of miles / kilometers or vehicle age. All work performed under this service action is free of charge to the owner.
Your regional representative will follow up to ensure that Service Action S79852 is proceeding smoothly.
A complete description of the service action requirements and claim submission procedures will follow.
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It is the retailer’s responsibility to review the details provided in the materials listed below with all involved personnel.
• Quality Bulletin
• Parts Bulletin
Your cooperation in completing Service Action S79852 is greatly appreciated.
All vehicles should be checked for any other incomplete actions.
If you have any questions about this or any other field service action, please contact me or any member of the Regulations and Compliance office.
Drive Safely,
Jason Guidi
Director – Regulatory & Compliance
201-768-7300
[email protected]
VOLVO CAR
SERVICE AND PARTS BUSINESS
Quality Bulletin
TITLE:
Service Action S79852: Rear Air Spring Dust Cover Clamps
Model Year 2016 XC90 Models with Air Suspension
GROUP:
72
CAT/NO:
S79852
ISSUING DEPARTMENT:
Warranty
CAR MARKET:
United States and Canada
REFERENCE BULLETINS:
PB S79852
ISSUE DATE:
2019-05-06
STATUS DATE:
2019-05-06
Service Personnel:
Read and initial
SERVICE
MANAGER
SERVICE
WRITER
WARRANTY
ADMINISTRATOR
Page 1 of 3
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing a minimum of 50% wastepaper and 10% post-consumer waste.
© 2019 VOLVO CAR USA, LLC
“Right first time in Time”
BULLETIN REFERENCE: PB S79852
A. SERVICE ACTION S79852 DESCRIPTION
B. VEHICLES INVOLVED
C. PARTS INFORMATION/PARTS RETURN
D. OWNER NOTIFICATION
E. VEHICLES IN RETAILER INVENTORY
F. RETAILER RESPONSIBILITY
G. TECHNICIAN COMPETENCY REQUIREMENT
H. CLAIM INSTRUCTIONS
A. SERVICE ACTION S79852 DESCRIPTION
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, have decided to launch Service Action S79852 on certain model year 2016 XC90 vehicles equipped with air suspension.
Volvo has identified that the rear air spring dust cover may fall down.
The corrective action is to replace the existing cable ties on both rear air spring dust covers with a steel clamp per the attached instructions.
Service Action S79852 affects 2,008 vehicles in the U.S. and 157 in Canada.
Page 2 of 3 2019-05-06
Quality Bulletin S79852
RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THE REPAIR FOR THIS ACTION.
Vehicles in retailer inventory must be upgraded prior to sale.
PLEASE NOTE: Service Action S79852 will be in effect until June 30, 2021 regardless of mileage.
B. VEHICLES INVOLVED
NOTE: RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THE REPAIR FOR THIS SERVICE ACTION.
Vehicle eligibility must be confirmed:
• Vehicle Inquiry – Vehicle Warranty where the message “Service Action S79852 Rear Air Spring Dust Cover Clamps” will appear for eligible vehicles.
All vehicles should be checked for any incomplete recalls, service campaigns or service upgrades.
All open Recall, Service Campaign or Service Action repairs should be completed.
C. PARTS INFORMATION / PARTS RETURN
Please refer to Parts Bulletin S79852 for parts information.
PARTS RETURN
No parts are required to be returned to TMA for this service action.
D. OWNER NOTIFICATION
No owner notification mailing is planned at this time.
E. VEHICLES IN RETAILER INVENTORY
Vehicles in retailer inventory must be completed prior to sale.
F. RETAILER RESPONSIBILITY
Retailers must check eligibility prior to completing this service action. All eligible vehicles must have this service action completed prior to customer delivery.
G. TECHNICIAN COMPETENCY REQUIREMENT
The technician competency requirement for this repair is Level 2 Certified Tech.
2019-05-06 Page 3 of 3
Quality Bulletin S79852
H. CLAIM INSTRUCTIONS
Labor reimbursement is effective at time of release and may change in the future.
Claim Type: S79852
Cause Code: 02
CSC Code: XW
Main OP: 97631
Failed Part: 32269500
Operation Number Repair Description Qty Labor Time
97631 Replace Both Air Spring Cover Clamps 1 0.4
36050 Calibrating/Identifying with VIDA 1 0.2
36060 Calibrating with VIDA 1 0.1
Volvo Car Customer Service QB Instruction VCC-516680-1
Title Rear Air Spring Dust Cover Clamps Page 1 ( 8 )
Action Replacement Operation number:
Issue Date Reason
1 2019-04 First issue
Affected vehicles
Model year Model
2016 XC90 (16-)
Materials
Materials Qty. Part No. Notes
Clamp 2.0 32269500
Special tools
Description Part No.
Lock grip pliers 981 4201
QB Instruction VCC-516680-1 Page 2 ( 8 )
Removal
Note! Removal steps in this procedure may contain installation details.
QB Instruction VCC-516680-1 Page 3 ( 8 )
Color symbols
Note! This colour chart displays (in colour print and electronic version) the importance of the different colours used in the images of the method steps.
1 . Used for focused component, the component with which you will do something.
2 . Used as extra colors when you need to show or differentiate additional parts.
3 . Used for attachments that are to be removed/installed. May be screws, clips, connectors, etc.
4 . Used when the component is not fully removed from the vehicle but only hung to the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle components.
Remove rear wheel , refer to:
Removal, replacement and installation
7 – Springs and wheels
77 – Wheels, tyres, hubs
770 – complete wheels
Empty air springs according to: Diagnostics/ Components/ ECU / SUM / Diagnostic
Sequences / Deflating and filling air springs and reservoir
QB Instruction VCC-516680-1 Page 4 ( 8 )
Undo the hose from the connection.
Remove air line from rear spring gaiter.
Note: Make sure the system pressure is under 2.5 bar before the line removal.
Remove the marked part.
QB Instruction VCC-516680-1 Page 5 ( 8 )
Remove the cable tie(s).
Installation
Applies to the left-hand side:
Caution! Make sure that the component is positioned correctly.
QB Instruction VCC-516680-1 Page 6 ( 8 )
Applies to the right-hand side
Caution! Make sure that the component is positioned correctly.
On both sides.
Note! Make sure that a new clamp is installed.
Special Tool: T9814201, Lock grip pliers Tighten the cable tie.
QB Instruction VCC-516680-1 Page 7 ( 8 )
.
Reinstall the air line to the rear spring gaiter.

Torque: 3 Nm
QB Instruction VCC-516680-1 Page 8 ( 8 )
Caution! Make sure the component is fitted as illustrated.
To install, reverse the removal procedure.
Fill air springs according to: Diagnostics/ Components/ ECU / SUM / Diagnostic Sequences / Deflating and filling air springs and reservoir
Caution! Make sure that the air springs are inflated before lowering the vehicle.
VOLVO CAR
SERVICE AND PARTS BUSINESS
Parts Bulletin
TITLE:
S79852: Rear Air Spring Dust Cover Clamps
MY 2016 XC90 Models with Air Suspension
GROUP:
7
CAT/NO:
S79852
REFERENCE BULLETINS:
QB S79852
CAR MARKET:
United States and Canada
COPY TO / CIRCULATIONS (PLEASE INITIAL): ISSUE DATE:
2019-05-06
STATUS DATE:
2019-05-06 GENERAL
MANAGER
PARTS
MANAGER
SERVICE
MANAGER
SALES
MANAGER
Page 1 of 1
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing a minimum of 50% wastepaper and 10% post-consumer waste.
© 2019 VOLVO CAR USA, LLC
“Right first time in Time”
Reference Bulletins: QB S79852
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, have decided to launch Service Action S79852 on certain model year 2016 XC90 vehicles equipped with air suspension.
Volvo has identified that the rear air spring dust cover may fall down.
The corrective action is to replace the existing cable ties on both rear air spring dust covers with a steel clamp per the attached instructions.
Service Action S79852 affects 2,008 vehicles in the U.S. and 157 in Canada.
RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THE REPAIR FOR THIS ACTION.
Vehicles in retailer inventory must be upgraded prior to sale.
PLEASE NOTE: Service Action S79852 will be in effect until June 30, 2021 regardless of mileage.
The following part number applies:
Part Number Description Qty
32269500 Clamp 2
Please order this part on an as-needed basis. The maximum order quantity is 10.

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