Recall R19931: Front Seat Rail Flange Nuts – 2018-2019 Volvo XC60 & S90

“This site contains affiliate links for which OEMDTC may be compensated”

March 20, 2019

Front Seats may Move in a Crash

If the nuts are missing, in the event of a crash, the front seat structure and position may be affected, increasing the risk of injury.

 

NHTSA Campaign Number: 19V220

Manufacturer Volvo Car USA LLC

Components SEATS

Potential Number of Units Affected 2,297

 

Summary

Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.

 

Remedy

Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo’s number for this recall is R19931.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Volvo has a Recall

 


VOLVO CAR

SERVICE AND PARTS BUSINESS

Quality Bulletin

TITLE:

Recall R19931: Front Seat Rail Flange Nuts Model Year 2018 – 2019 XC60 & S90

GROUP: CAT/NO: R19931 ISSUING DEPARTMENT:

Warranty

CAR MARKET:

United States and Canada

REFERENCE BULLETINS:

PB R19931

ISSUE DATE:

2019-03-20

STATUS DATE:

2019-03-20

Service Personnel:

Read and initial

SERVICE

MANAGER

SERVICE WRITER WARRANTY ADMINISTRATOR
Page 1 of 7

 


“Right first time in Time”


BULLETIN REFERENCE PB R19931

A. RECALL R19931 DESCRIPTION
B. VEHICLES INVOLVED
C. PARTS INFORMATION/PARTS RETURN
D. OWNER NOTIFICATION
E. VEHICLES IN RETAILER INVENTORY
F. RETAILER RESPONSIBILITY
G. CAMPAIGN REIMBURSEMENT PROCEDURES
H. TECHNICIAN COMPETENCY REQUIREMENT
I. RETAILER ALLOWANCE

 

A. RECALL R19931 DESCRIPTION

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R19931 on certain model year 2018 – 2019 XC60 and S90 vehicles.

Volvo has identified that the drivers and passengers front seat rail rear flange nuts may be missing. This condition can compromise the front seat structure and position, and increase the risk of injury to the seat occupants in a crash.

The corrective action is to inspect the driver and passenger front seat rail rear flange nuts and verify that they are installed. If the flange nuts are installed no further action is necessary. If flange nuts are missing install them per the attached instructions.

A total of 2,297 U.S. and 6 Canadian vehicles are eligible for this recall.

 

B. VEHICLES INVOLVED

NOTE: RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THE REPAIR FOR THIS RECALL.

Vehicle eligibility must be confirmed:

  • Vehicle Inquiry – Vehicle Warranty where the message “Recall R19931 Front Seat Rail Flange Nuts” will appear for eligible vehicles or check eligibility in TIE.

All vehicles should be checked for any incomplete recalls or service campaigns or service upgrades. All open Recall, Service Campaign or Service Action repairs should be completed. If you have any questions concerning this recall send them to recall@volvocars.com.

 

C. PARTS / PARTS RETURN

Please refer to Parts Bulletin R19931.

Volvo anticipates most vehicles eligible for this recall will need an inspection only. Please only order a limited number of flange nuts to ensure adequate stock for all retailers.

PORT VEHICLES

All vehicles must be checked for any incomplete recalls or service campaigns or service upgrades prior to delivery.

 

D. OWNER NOTIFICATION

The owner notification letters are scheduled to be mailed by mid-May.

 

E. VEHICLES IN RETAILER INVENTORY

It is a violation of federal law for a retailer to deliver any new Volvo that is eligible for a recall.

Retailers are advised to check all vehicles in inventory for recall eligibility and repair immediately. Violation of this requirement by a retailer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.

 

F. RETAILER RESPONSIBILITY

All vehicles qualifying for this recall must be repaired prior to a customer taking possession of the vehicle.

 

G. CAMPAIGN REIMBURSEMENT PROCEDURES

Recall R19931 claims should be submitted using the LONG FORM application only.

 

H. TECHNICIAN COMPETENCY REQUIREMENT

The technician competency requirement for this campaign repair is: Level 1 – Quality Tech.

 

I. RETAILER ALLOWANCE (LONG FORM APPLICATION)

Claim Type: R19931
Cause Code: 02
CSC Code: XW
Main OP: 98600
Failed Part: 30622683

 

Operation Number Repair Description Qty Labor Time
98600 Flange Nut Inspection/Installation  for Front Seat 1 0.2

 


Volvo Car Customer Service

QB Instruction VCC-516729-1

Title Fron t Seat Rail Flange Nuts Page 1 ( 4 )
Action Inspection Operation number: 98600-2

 

Issue Date Reason
1 2019-03 First issue

 

Affected vehicles

Model year Model
2019 XC60 (18-)
2019 S90L

 

Materials

Materials Qty. Part No. Notes
Flange nut 1.0 30622683

 


QB Instruction VCC-516729-1

 

Inspect and repair as needed

Inspect and repair as needed

 

Color symbols

Color symbols Note! This colour chart displays (in colour print and electronic version) the importance of the different colours used in the images of the method steps.

1 . Used for focused component, the component with which you will do something.

2 . Used as extra colors when you need to show or differentiate additional parts.

3 . Used for attachments that are to be removed/installed. May be screws, clips, connectors, etc.

4 . Used when the component is not fully removed from the vehicle but only hung to the side.

5 . Used for standard tools and special tools.

6 . Used as background color for vehicle components.

 

On both front seats

Adjust the seats to the front position. Adjust the seats to the front position.

 

Check

Make sure that the rear flange nuts are installed on both front seats. Make sure that the rear flange nuts are installed on both front seats.

 

Installation

Inspect and install nut/nuts if missing. Note! Only use components according to materials list.

Inspect and install nut/nuts if missing.

If the nuts are in place no further action is needed.

Torque if installation of flange nuts is needed:

Seat track, to seat , 22 Nm

 


INHTSA RECALL 19V220

 

April 30 , 2019

 

IMPORTANT SAFETY RECALL

THIS NOTICE APPLIES TO YOUR VEIDCLE, VIN: LYVA2

Dear Volvo Owner,

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Volvo Car USA LLC (Volvo) on behalfo f Volvo Car Group, has decided that a defect which relates to motor vehicle safety exists in certain model year 2018 – 2019 XC60 and S90 vehicles.

 

The reason for Recall R19931:

Volvo has identified that the drivers and passengers front seat raiI rear flange nuts may be miss ing. This condition can compromise the front seat structure and position, and increase the risk of injury to the seat occupants in a crash.

Your authorized Volvo retailer will inspect the driver and passenger front seat rail rear flange nuts, and verify that they are installed. If the flange nuts are installed, no further action is necessary. If the flange nuts are missing, your Volvo retailer will install them.

 

What you need to do:

Please contact your author ized Volvo retailer for an appointment. The repair procedure will be performed at no cost and can take up to 30 minutes to complete. However, the time your Volvo retailer requires to service your vehicle may be slightly longer depending on the vehicle.

If you had previously paid for this repair to be performed, prior to receiving this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information, please refer to the Volvo Customer Care Center contact information in this letter.

If you no longer own the vehicle described in this letter, please help us to update our records by sending us the updated owner information. Please refer to our contact information below.

 

Please contact:

If you have any questions, please contact your Volvo retailer. If your retailer is unable to answer your questions, please contact Volvo Customer Care Center:

1 Volvo Drive,
P.O. Box 914,
Rockleigh, NJ 07647

Or by phone at 1-800-458-1552, 24 hours a day, 7 days a week. You may also contact us by going to https://volvocars.us/support.

We have advised the National Highway Traffic Safety Administration (NHTSA) that we are conducting this recall. If you are unable to have this procedure performed without charge, and within a reasonable period of time, you may contact the NHTSA Administrator at:

National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE.
Washington, DC 20590

Or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153). You may also go to their website, https://www.safercar.gov.

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

Your safety and continued satisfaction with your Volvo and the Volvo organization are very important to us. We apologize for any inconvenience this may cause, and we appreciate your cooperation in arranging to have this important service completed as quickly as possible.

Sincerely,

Bill Casey
Director Customer Care


4 Affected Products

Vehicles

MAKE MODEL YEAR
VOLVO S90 2018-2019
VOLVO XC60 2018-2019

 


11 Associated Documents

Recall 573 Report – AMENDMENT 1

RCLRPT-19V220-6856.PDF 237.915KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [232.34 KB]

 


Defect Notice 573 Report

RCLRPT-19V220-1426.PDF 214.982KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.94 KB]

 


Manufacturer Notices(to Dealers,etc) – Recall R19931: Front Seat Rail Flange Nuts Model Year 2018 – 2019 XC60 & S90 – includes repair instructions

RCMN-19V220-4746.pdf 1773.57KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [1.69 MB]

 


Recall Acknowledgement

RCAK-19V220-2919.pdf 245.788KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [240.03 KB]

 


Manufacturer Notices(to Dealers,etc) – Parts Bulletin

RCMN-19V220-6010.pdf 200.056KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [195.37 KB]

 


Manufacturer Notices(to Dealers,etc) – March 20, 2019 – Subject: Recall R19931

RCMN-19V220-2180.pdf 61.504KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [60.06 KB]

 


Recall 573 Report – AMENDMENT 2

RCLRPT-19V220-5048.PDF 237.965KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [232.39 KB]

 


Owner Notification Letter(Part 577)

RCONL-19V220-0749.pdf 229.307KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [223.93 KB]

 


Recall Quarterly Report #2, 2019-3

RCLQRT-19V220-9339.PDF 211.236KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.29 KB]

 


Recall Quarterly Report #1, 2019-2

RCLQRT-19V220-9192.PDF 211.134KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.19 KB]

 


Recall Quarterly Report #3, 2019-4

RCLQRT-19V220-8220.PDF 211.323KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.37 KB]


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V220&docType=RCL

 


 

SaleBestseller No. 1
Chemical Guys SPI_208_16 Colorless and Odorless Leather Cleaner for Car Interiors, Furniture, Boots, and More (Works on Natural, Synthetic, Pleather, Faux Leather and More), 16 fl oz
  • KEEP IT CLEAN: Chemical Guys Leather Cleaner Keeps your leather seats and accessories clean with ; the gentle formula removes dirt, grease, body oils, sweat from all types of fine natural leather, durable sealed leather, and synthetic leather materials
  • PH BALANCED: Leather Cleaner is pH balanced for the most efficient cleaning and preserves the leather's strength, durability and appearance; penetrates the pores of leather to lift and suspend dirt and oils
  • DRY-TO-THE-TOUCH FORMULA: Simply mist Leather Cleaner directly onto the leather piece or into a cleaning towel, then buff dry with a fresh microfiber towel; Water-based surfactants cleans and removes dirt, dust, and body oils, leaving no residue
  • IT'S NOT JUST FOR CAR SEATS & INTERIORS: Leather Cleaner works on all things leather, seats, interiors, jackets, shoes, boots, couches, purses, bags and more; Everyone has something leather in their home
  • FAST, EASY & FUN: No one "loves to clean", but if you are using products that make it fast and easy, it's certainly more fun; Leather Cleaner is a gentle cleanser that removes dirt, grease, body oils, sweat, food residue, and light stains from fine natural leather, durable sealed leather, and synthetic leather materials like suede
Bestseller No. 2
Weiman Leather Cleaner and Conditioner for Furniture - Cleans Conditions and Restores Leather Surfaces - UV Protectants Help Prevent Cracking or Fading of Leather Car Seats, Shoes, Purses
  • Simple & Non-Toxic - Condition & protect in one simple step to maintain any finished leather surface
  • Use On - Use regularly on accessories such as leather, purses, shoes, boots, briefcases & handbags
  • Protect - UVX - Sunscreen protects all types of leather from sun damage, fading, drying & cracking
  • Restore - Safely removes dirt, soil & residue to soften, strengthen & moisturize neglected leather
  • Recommended - Finished leather surfaces including car interior shoes boots briefcases handbags & coats
SaleBestseller No. 3
Weiman Leather Cleaner & Conditioner Wipes With UV Protection, Prevent Cracking Or Fading Of Leather Couches, Car Seats, Shoes, Purses - 30 ct
  • BRING YOUR LEATHER BACK TO LIFE: Safely remove dirt, soil & residue to soften; strengthen & moisturize neglected leather.
  • EASY TO USE WIPES: Our multi-action formula conditions & protects in one simple step to maintain and restore any finished leather surface
  • MULTIPLE USES: Use regularly on accessories such as leather; purses; shoes; boots; briefcases & handbags; Condition leather sofas; couches and chairs to restore their beauty and suppleness.
  • UVX PROTECTION: Weiman Leather Conditioner contains UVX-15 sunscreen which protects all types of leather from sun damage; fading; drying & cracking
  • CARE FOR YOUR AUTO INTERIOR: Perfect for cleaning; protecting and restoring your car; SUV; truck; motorcycle or Jeep seats and interior.
SaleBestseller No. 4
Leather Honey Leather Cleaner - Quality Leather Care, Made in the USA Since 1968 - Leather Cleaner for Auto Interiors, Furniture, Tack, Shoes, Bags, Accessories & Apparel - 8oz
  • Non-toxic, Gentle Cleaner: Our proven, rejuvenating formula is a powerful, fragrance-free cleaner ideal for all your leather goods. EPA Safer Choice certified
  • Clean All Types of Leather: Quickly and gently removes dirt, oil, tough stains and grime from car seats, truck seats, upholstery, furniture, handbags, purses, shoes, accessories, saddles, and tack. Effectively cleans leather of all colors, including white leather. Safe for exotic leather, faux, vinyl
  • Safe for You, Safe for Leather: Made with non-toxic, high-quality ingredients that makes your leather last longer. Safe for people, pets & your leather
  • Test & Apply: Apply leather cleaner with a lint-free cloth. No need to scrub or rub — simply wipe down and allow it to dry. Spot test on each leather item first. Not for use on suede
  • American Made and Trusted Since 1968: Our premium leather care formulas have had a cult following among leather experts, retailers and high-end car and furniture makers and enthusiasts for over 50 years.
SaleBestseller No. 5
Lexol Leather Conditioner and Leather Cleaner Kit, Use on Car Leather, Furniture, Shoes, Bags, and Accessories, Trusted Leather Care Since 1933, 8 oz Bottles, Includes Two Application Sponges, Black.
  • Easily clean and condition leather to renew its appearance and prolong suppleness with this 2-step Lexol Leather Regimen Kit
  • Kit contains: (1) 8 oz. bottle of All Leather Deep Cleaner, (1) 8 oz. bottle of All Leather Deep Conditioner, and 2 Premium Applicator Sponges
  • Cleaner restores and revives leather by lifting dirt and oils, allowing them to be easily wiped away
  • Conditioner contains fine oil droplets that nourish, restore flexibility, and protect leather against cracking without leaving greasy residue
  • Easy-to-use cap dispenses, Ideal for use on: leather auto upholstery, footwear, furniture, handbags & briefcases, sports equipment and luggage
Bestseller No. 6
Weiman Leather Cleaner Conditioner & Protector for Couches, Boots, Chairs, Bags, Purses & Auto Interior with Microfiber Towel Included (2 Pack)
  • BRING YOUR LEATHER BACK TO LIFE: Safely remove dirt, soil & residue to soften, strengthen & moisturize neglected leather.
  • EASY TO USE FORMULA: Our multi-action formula conditions & protects in one simple step to maintain and restore any finished leather surface
  • MULTIPLE USES: Use regularly on accessories such as leather, purses, shoes, boots, briefcases & handbags. Condition leather sofas, couches, and chairs to restore their beauty and suppleness.
  • UVX PROTECTION: Weiman Leather Conditioner contains UVX-15 sunscreen which protects all types of leather from sun damage, fading, drying & cracking
  • CARE FOR YOUR AUTO INTERIOR: Perfect for cleaning, protecting, and restoring your car, SUV, truck, motorcycle or Jeep seats and interior.
SaleBestseller No. 7
Chemical Guys SPI_109_16 Leather Cleaner and Leather Conditioner Kit for Use on Leather Apparel, Furniture, Car Interiors, Shoes, Boots, Bags & More (2 - 16 fl oz Bottles)
  • NOT JUST FOR AUTO CARE - The Leather Cleaner & Conditioner Kit is the perfect one-two punch to restoring leather - interiors, jackets, shoes, purses, furniture and more; everyone has something leather in their home, keep it looking & smelling it’s best.
  • THE PERFECT COMBO - Cleaning and conditioning is crucial for leather to look its best: old leather dries out, cracks, and fades; dirty leather shines from body oil; when cleaned & conditioned, leather feels smooth & silky, and smells fresh and luxurious.
  • CLEAN, THEN CONDITION - Leather Cleaner is pH balance, colorless and odorless; it penetrates the pores in leather to remove dirt and oils; Leather Conditioner, has a subtle leather scent & Vitamin E nourishes leather and helps reduce daily damage.
  • MADE IN AMERICA – Leather Cleaner and Conditioner are proudly produced in the USA. We celebrate the happiness of clean cars each day in our Southern California headquarters as well as our Detail Garage retail store locations throughout the country.
  • THE GO TO BRAND IN CAR CARE - Car lovers choose Chemical Guys, not only for the finest car care products, but the world class customer support and vast detailing knowledge Chemical Guys is more than a brand it's a lifestyle with a worldwide following.
SaleBestseller No. 8
Meguiar's G10916 Gold Class Rich Leather Cleaner & Conditioner - 15.2 oz.
  • Cleans, shines and protects for car and home
  • Premium conditioners nourish leather for a supple feel and look
  • Cleans, moisturizes and preserves
  • Great for perforated leather
Bestseller No. 9
Leather CPR | 2-in-1 Leather Cleaner & Leather Conditioner (18oz) | Cleans, Restores, Conditions, & Protects Furniture, Car Seats, Purses, Shoes, Boots, Saddles/Tack, Jackets, & Auto
  • Keep Prized Leather Goods Pristine: Many of our most prized possessions are crafted from quality leather, keeping them in good condition is vital. Whether you want to prolong the life of leather boots, handbags, car seats, saddles/tack, sofas, or other cherished items—count on Leather CPR to provide the deep cleaning & conditioning necessary for a lifetime of beauty & durability. Leather CPR—the ultimate premium treatment for your valuable leather goods.
  • Fast & Simple One-Step Process: Saving time is always welcome. Pair it with an excellent end result and it’s truly rewarding. Our premium blend for leather care both cleans and conditions in one easy step to keep your leather products soft & supple for years of enjoyment. No need to waste energy, money, & hours on a multiple-stage process of soaking your leather with a watery-spray, waiting, then applying a sticky conditioner. Leather CPR delivers unparalleled results you’ll see, feel, and love.
  • You Deserve A Safe, Tested Leather Formula: There is a vast array of leather care products on the market, most of them made from industrial chemicals. None of them are made with 100% cosmetic ingredients found in top skin care products, or dermatologist tested like Leather CPR. Our unique formulation preserves leather beautifully—with a solution that’s gentle enough for everyone who touches it. Rest assured, both your leather items & your skin are carefully protected.
  • Improve Appearance & Longevity Beyond Expectations: Users are amazed by their fast Leather CPR results—especially after being so underwhelmed by other leather cleaners & conditioners on the market. From the first application, they delight in how quickly scratches & scuffs blend away to reveal a supple gorgeously restored surface. Our deeply moisturizing cream dries in minutes without sticky or greasy residue. The effects are lasting, prolonging the life of your leather for years.
  • CPR Cleaning Products Outperforms For You: It was a simple mission when our CPR team set out to fill a void in the cleaning product industry...if we can’t make a product that outperforms our competitors, then we won't bother. Nothing mediocre is accepted. That’s why our formulas have been embraced by high-end retailers, car makers, & other leather aficionados worldwide for over two decades. Bring home your own bottle of Leather CPR—and contact us if you ever have questions about CPR products.
Bestseller No. 10
Bickmore Bick 4 Leather Conditioner 16 Fl Oz - Best Since 1882 - Cleaner & Conditioner - Restore Polish & Protect All Smooth Finished Leathers
  • PREMIUM LEATHER CONDITIONER SINCE 1882: Bickmore Bick 4 Leather Conditioner cleans, polishes, and protects all types of leather products such as boots, shoes, jackets, purses, handbags, furniture & upholstery, car interiors, motorcycle seats, equestrian equipment such as saddles and tack, any exotic leather products, and more. Our time tested formula is proven to extend the life of all your most precious leather products.
  • WILL NOT DARKEN YOUR LEATHER: Unlike most leather conditioners, Bick 4 Leather Conditioner will NOT darken your leather. It’s perfect for restoring old, worn leathers to their original shine, and keeping your new leather products in the same shade that you bought them. Ideal for keeping all smooth and finished leather soft without compromising breathability.
  • COMPLETELY WAX FREE: Unlike other brands, Bick 4 is a completely wax-free product. This ensures that the leather pores will not seal up, keeping your leather soft and able to breathe. It will not leave any trace of sticky or gummy residue.
  • SIMPLE ONE STEP APPLICATION PROCESS: Our formula is easy to apply and conditions your favorite leathers with ease. Bickmore Bick 4 is your all-in-one complete leather care product.
  • MADE IN THE USA: Bickmore is proud to produce all Bick 4 Leather Conditioner in the United States of America.

Last update on 2024-03-15 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...