| “This site contains affiliate links for which OEMDTC may be compensated” |
March 20, 2019
Front Seats may Move in a Crash
If the nuts are missing, in the event of a crash, the front seat structure and position may be affected, increasing the risk of injury.
NHTSA Campaign Number: 19V220
Manufacturer Volvo
Car USA LLC
Components SEATS
Potential Number of Units Affected 2,297
Summary
Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.
Remedy
Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo’s number for this recall is R19931.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Volvo has a Recall
VOLVO CAR
SERVICE AND PARTS BUSINESS | ||||||
Quality Bulletin | ||||||
|
TITLE: Recall R19931: Front Seat Rail Flange Nuts Model Year 2018 – 2019 XC60 & S90 | ||||||
| GROUP: | CAT/NO: R19931 | ISSUING DEPARTMENT:
Warranty | CAR MARKET:
United States and Canada | |||
| REFERENCE BULLETINS:
PB R19931 | ISSUE DATE:
2019-03-20 | STATUS DATE:
2019-03-20 | ||||
| Service Personnel:
Read and initial | SERVICE
MANAGER | SERVICE WRITER | WARRANTY ADMINISTRATOR | |||
| Page 1 of 7 | ||||||
“Right first time in Time”
BULLETIN REFERENCE PB R19931
A. RECALL R19931 DESCRIPTION
B. VEHICLES INVOLVED
C. PARTS INFORMATION/PARTS RETURN
D. OWNER NOTIFICATION
E. VEHICLES IN RETAILER INVENTORY
F. RETAILER RESPONSIBILITY
G. CAMPAIGN REIMBURSEMENT PROCEDURES
H. TECHNICIAN COMPETENCY REQUIREMENT
I. RETAILER ALLOWANCE
A. RECALL R19931 DESCRIPTION
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R19931 on certain model year 2018 – 2019 XC60 and S90 vehicles.
Volvo has identified that the drivers and passengers front seat rail rear flange nuts may be missing. This condition can compromise the front seat structure and position, and increase the risk of injury to the seat occupants in a crash.
The corrective action is to inspect the driver and passenger front seat rail rear flange nuts and verify that they are installed. If the flange nuts are installed no further action is necessary. If flange nuts are missing install them per the attached instructions.
A total of 2,297 U.S. and 6 Canadian vehicles are eligible for this recall.
B. VEHICLES INVOLVED
NOTE: RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THE REPAIR FOR THIS RECALL.
Vehicle eligibility must be confirmed:
- Vehicle Inquiry – Vehicle Warranty where the message “Recall R19931 Front Seat Rail Flange Nuts” will appear for eligible vehicles or check eligibility in TIE.
All vehicles should be checked for any incomplete recalls or service campaigns or service upgrades. All open Recall, Service Campaign or Service Action repairs should be completed. If you have any questions concerning this recall send them to recall@volvocars.com.
C. PARTS / PARTS RETURN
Please refer to Parts Bulletin R19931.
Volvo anticipates most vehicles eligible for this recall will need an inspection only. Please only order a limited number of flange nuts to ensure adequate stock for all retailers.
PORT VEHICLES
All vehicles must be checked for any incomplete recalls or service campaigns or service upgrades prior to delivery.
D. OWNER NOTIFICATION
The owner notification letters are scheduled to be mailed by mid-May.
E. VEHICLES IN RETAILER INVENTORY
It is a violation of federal law for a retailer to deliver any new Volvo that is eligible for a recall.
Retailers are advised to check all vehicles in inventory for recall eligibility and repair immediately. Violation of this requirement by a retailer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
F. RETAILER RESPONSIBILITY
All vehicles qualifying for this recall must be repaired prior to a customer taking possession of the vehicle.
G. CAMPAIGN REIMBURSEMENT PROCEDURES
Recall R19931 claims should be submitted using the LONG FORM application only.
H. TECHNICIAN COMPETENCY REQUIREMENT
The technician competency requirement for this campaign repair is: Level 1 – Quality Tech.
I. RETAILER ALLOWANCE (LONG FORM APPLICATION)
| Claim Type: | R19931 |
|---|---|
| Cause Code: | 02 |
| CSC Code: | XW |
| Main OP: | 98600 |
| Failed Part: | 30622683 |
| Operation Number | Repair Description | Qty | Labor Time |
|---|---|---|---|
| 98600 | Flange Nut Inspection/Installation for Front Seat | 1 | 0.2 |
Volvo Car Customer Service
QB Instruction VCC-516729-1
| Title | Fron t Seat Rail Flange Nuts | Page 1 ( 4 ) |
| Action | Inspection | Operation number: 98600-2 |
| Issue | Date | Reason |
|---|---|---|
| 1 | 2019-03 | First issue |
Affected vehicles
| Model year | Model |
| 2019 | XC60 (18-) |
| 2019 | S90L |
Materials
| Materials | Qty. | Part No. | Notes |
|---|---|---|---|
| Flange nut | 1.0 | 30622683 |
QB Instruction VCC-516729-1
Inspect and repair as needed
 |
Color symbols
 | Note! This colour chart displays (in colour print and electronic version) the importance of the different colours used in the images of the method steps.
1 . Used for focused component, the component with which you will do something. 2 . Used as extra colors when you need to show or differentiate additional parts. 3 . Used for attachments that are to be removed/installed. May be screws, clips, connectors, etc. 4 . Used when the component is not fully removed from the vehicle but only hung to the side. 5 . Used for standard tools and special tools. 6 . Used as background color for vehicle components. |
On both front seats
 | Adjust the seats to the front position. |
Check
 | Make sure that the rear flange nuts are installed on both front seats. |
Installation
 | Note! Only use components according to materials list.
Inspect and install nut/nuts if missing. If the nuts are in place no further action is needed. Torque if installation of flange nuts is needed: Seat track, to seat , 22 Nm |
INHTSA RECALL 19V220
April 30 , 2019
IMPORTANT SAFETY RECALL
THIS NOTICE APPLIES TO YOUR VEIDCLE, VIN: LYVA2
Dear Volvo Owner,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Volvo Car USA LLC (Volvo) on behalfo f Volvo Car Group, has decided that a defect which relates to motor vehicle safety exists in certain model year 2018 – 2019 XC60 and S90 vehicles.
The reason for Recall R19931:
Volvo has identified that the drivers and passengers front seat raiI rear flange nuts may be miss ing. This condition can compromise the front seat structure and position, and increase the risk of injury to the seat occupants in a crash.
Your authorized Volvo retailer will inspect the driver and passenger front seat rail rear flange nuts, and verify that they are installed. If the flange nuts are installed, no further action is necessary. If the flange nuts are missing, your Volvo retailer will install them.
What you need to do:
Please contact your author ized Volvo retailer for an appointment. The repair procedure will be performed at no cost and can take up to 30 minutes to complete. However, the time your Volvo retailer requires to service your vehicle may be slightly longer depending on the vehicle.
If you had previously paid for this repair to be performed, prior to receiving this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information, please refer to the Volvo Customer Care Center contact information in this letter.
If you no longer own the vehicle described in this letter, please help us to update our records by sending us the updated owner information. Please refer to our contact information below.
Please contact:
If you have any questions, please contact your Volvo retailer. If your retailer is unable to answer your questions, please contact Volvo Customer Care Center:
1 Volvo Drive,
P.O. Box 914,
Rockleigh, NJ 07647
Or by phone at 1-800-458-1552, 24 hours a day, 7 days a week. You may also contact us by going to https://volvocars.us/support.
We have advised the National Highway Traffic Safety Administration (NHTSA) that we are conducting this recall. If you are unable to have this procedure performed without charge, and within a reasonable period of time, you may contact the NHTSA Administrator at:
National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE.
Washington, DC 20590
Or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153). You may also go to their website, https://www.safercar.gov.
Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Your safety and continued satisfaction with your Volvo and the Volvo organization are very important to us. We apologize for any inconvenience this may cause, and we appreciate your cooperation in arranging to have this important service completed as quickly as possible.
Sincerely,
Bill Casey
Director Customer Care
4 Affected Products
Vehicles
Loading...
Reload document 
Open in new tab
Defect Notice 573 Report
RCLRPT-19V220-1426.PDF 214.982KB
Loading...
Manufacturer Notices(to Dealers,etc) – Recall R19931: Front Seat Rail Flange Nuts Model Year 2018 – 2019 XC60 & S90 – includes repair instructions
RCMN-19V220-4746.pdf 1773.57KB
Loading...
Recall Acknowledgement
RCAK-19V220-2919.pdf 245.788KB
Loading...
Manufacturer Notices(to Dealers,etc) – Parts Bulletin
RCMN-19V220-6010.pdf 200.056KB
Loading...
Manufacturer Notices(to Dealers,etc) – March 20, 2019 – Subject: Recall R19931
Loading...
Recall 573 Report – AMENDMENT 2
RCLRPT-19V220-5048.PDF 237.965KB
Loading...
Owner Notification Letter(Part 577)
RCONL-19V220-0749.pdf 229.307KB
Loading...
Recall Quarterly Report #2, 2019-3
RCLQRT-19V220-9339.PDF 211.236KB
Loading...
Recall Quarterly Report #1, 2019-2
RCLQRT-19V220-9192.PDF 211.134KB
Loading...
Recall Quarterly Report #3, 2019-4
RCLQRT-19V220-8220.PDF 211.323KB
Loading...
Latest Recalls Documents
- Non-toxic, Gentle Cleaner: Our proven, rejuvenating formula is a powerful, fragrance-free cleaner ideal for all your leather goods (except suede). EPA Safer Choice certified
- Clean All Types of Leather: Quickly and gently removes dirt, oil, tough stains and grime from car seats, truck seats, upholstery, furniture, handbags, purses, shoes, accessories, saddles, and tack. Effectively cleans leather of all colors, including white leather. Safe for exotic leather, faux, vinyl
- Safe for You, Safe for Leather: Made with non-toxic, high-quality ingredients that makes your leather last longer. Safe for people, pets & your leather
- Test & Apply: Apply leather cleaner with a lint-free cloth. No need to scrub or rub — simply wipe down and allow it to dry. Spot test on each leather item first. Not for use on suede
- American Made Since 1968: Our premium leather care formulas have had a cult following among leather experts, retailers and high-end car and furniture makers and enthusiasts for over 50 years.
- NOT JUST FOR AUTO CARE - The Leather Cleaner & Conditioner Kit is the perfect one-two punch to restoring leather - interiors, jackets, shoes, purses, furniture and more; everyone has something leather in their home, keep it looking & smelling it’s best.
- THE PERFECT COMBO - Cleaning and conditioning is crucial for leather to look its best: old leather dries out, cracks, and fades; dirty leather shines from body oil; when cleaned & conditioned, leather feels smooth & silky, and smells fresh and luxurious.
- CLEAN, THEN CONDITION - Leather Cleaner is pH balance, colorless and odorless; it penetrates the pores in leather to remove dirt and oils; Leather Conditioner, has a subtle leather scent & Vitamin E nourishes leather and helps reduce daily damage.
- THE GO TO BRAND IN CAR CARE - Car lovers choose Chemical Guys, not only for the finest car care products, but the world class customer support and vast detailing knowledge Chemical Guys is more than a brand it's a lifestyle with a worldwide following
- BRING YOUR LEATHER BACK TO LIFE: Safely remove dirt, soil & residue to soften, strengthen & moisturize neglected leather.
- EASY TO USE FORMULA: Our multi-action formula conditions & protects in one simple step to maintain and restore any finished leather surface
- MULTIPLE USES: Use regularly on accessories such as leather, purses, shoes, boots, briefcases & handbags. Condition leather sofas, couches, and chairs to restore their beauty and suppleness.
- UVX PROTECTION: Weiman Leather Conditioner contains UVX-15 sunscreen which protects all types of leather from sun damage, fading, drying & cracking
- CARE FOR YOUR AUTO INTERIOR: Perfect for cleaning, protecting, and restoring your car, SUV, truck, motorcycle or Jeep seats and interior.
- BRING LEATHER TO LIFE: Improve the look and feel of your leather by safely removing dirt, soil and residue. Weiman softens and moisturizes finished leather to revitalize your favorite furniture and accessories.
- ONE SIMPLE STEP: Our multi-action formula cleans, conditions and protects finished leather surfaces in one simple step.
- MULTIPLE USES: Restore the beauty of leather sofas, couches, chairs and other furniture. Use it regularly on purses, shoes, boots, coats, briefcases and handbags.
- UV PROTECTION: It contains UVX-15 sunscreen to shield your prized leather from sun damage, fading and cracking.
- CARE FOR YOUR CAR: Perfect for cleaning, protecting and restoring the interior of your car, SUV, truck or motorcycle seat.
- ALL-IN-ONE LEATHER TREATMENT: Elevate your car leather care routine with Meguiar's Gold Class Rich Leather Cleaner and Conditioning Spray. It combines cleaning, conditioning, and protection into one convenient step.
- GENTLE YET EFFECTIVE CLEANING: This 3-in-1 leather car seat cleaner safely and effectively removes dirt, grime, and impurities using a gentle interior car cleaning formula that’s tough on dirt but gentle enough to be used on a regular basis.
- ADVANCED UV PROTECTION: The built-in UV protection of our car leather conditioner helps to slow down premature aging, drying, cracking, and fading caused by the sun, ensuring that your leather maintains its original luster for years to come.
- NOURISHMENT FOR SOFT, SUPPLE LEATHER: Enriched with premium leather conditioners and aloe, this remarkable auto leather cleaner and conditioner provides essential nourishment to your leather, helping to restore and preserve its natural suppleness.
- NON-GREASY FORMULA WITH NO RESIDUE: This car leather seat cleaner and conditioner spray features a non-greasy formula that both cleans and protects your leather without leaving behind any unsightly white residue.
- KEEP IT CLEAN: Chemical Guys Leather Cleaner Keeps your leather seats and accessories clean with ; the gentle formula removes dirt, grease, body oils, sweat from all types of fine natural leather, durable sealed leather, and synthetic leather materials
- PH BALANCED: Leather Cleaner is pH balanced for the most efficient cleaning and preserves the leather's strength, durability and appearance; penetrates the pores of leather to lift and suspend dirt and oils
- DRY-TO-THE-TOUCH FORMULA: Simply mist Leather Cleaner directly onto the leather piece or into a cleaning towel, then buff dry with a fresh microfiber towel; Water-based surfactants cleans and removes dirt, dust, and body oils, leaving no residue
- IT'S NOT JUST FOR CAR SEATS & INTERIORS: Leather Cleaner works on all things leather, seats, interiors, jackets, shoes, boots, couches, purses, bags and more; Everyone has something leather in their home
- FAST, EASY & FUN: No one "loves to clean", but if you are using products that make it fast and easy, it's certainly more fun; Leather Cleaner is a gentle cleanser that removes dirt, grease, body oils, sweat, food residue, and light stains from fine natural leather, durable sealed leather, and synthetic leather materials like suede
- Powerful Leather Conditioner: Leather Honey penetrates deep to protect new leather and rejuvenate dry leather and old leather. This non-toxic leather conditioner has no silicone, solvents or animal products
- Restore All Types of Leather: Soften & moisturize leather furniture, car seats, shoes & belts. Great for all colors of leather, including white. Use on leather upholstery, boots, purses, saddles & tack. Not for use on suede, faux leather or vinyl
- Non-sticky, Odorless, Water Repellant Formula: Protect your leather all year long from snow & rain. Our time-tested, non-toxic formula is water-repellant, non-sticky, fragrance-free, and contains no silicone, solvents or animal products
- Safe for You, Safe for Leather: Made with non-toxic, high-quality ingredients that make your leather last longer. Free of PFAS forever chemicals and safe for people, pets & your leather. Provides 6 months of leather protection
- American Made Since 1968: Our premium leather care formulas have had a cult following among leather experts, retailers and high-end car and furniture makers and enthusiasts for over 50 years.
- PREMIUM LEATHER CARE SOLUTION: Leather CPR leather cleaner and conditioner is ideal for maintaining leather’s texture and appearance, from leather couches and furniture to purses and shoes. Whether you need a leather couch cleaner and conditioner, a leather conditioner for purses, or leather cleaner for couches, our product delivers long-lasting results.
- GENTLE AND SAFE FORMULA: Our formula is safe for use on various leather goods, including couches, purses, and shoes. Designed to be a leather cleaner and conditioner, it offers mild treatment for your items without damage. Suitable for use as a leather conditioner for couch, leather furniture cleaner and conditioner, or a gentle leather sofa cleaner, it works on delicate leather surfaces with ease.
- QUICK AND EASY APPLICATION: Simplify your leather care routine with this 2-in-1 leather cleaner and conditioner for furniture. Great for quick maintenance, it works as a leather couch conditioner and leather sofa cleaner and conditioner in just one step. Skip lengthy processes with this efficient solution, suitable for sofas, shoes, and bags.
- VERSATILE LEATHER MAINTENANCE: This all-in-one leather care kit is great for furniture, bags, shoes, and even car interiors. It cleans, conditions, and protects leather from dirt, stains, and scratches. Whether you need a saddle soap, or a white leather sofa cleaner and stain remover, this Leather CPR Cleaner and Conditioner helps preserve the life and beauty of your leather goods.
- RENEW AND PROTECT LEATHER: Maintain the texture and appearance of your leather with this leather moisturizer. Acting as a leather cleaner and conditioner, it nourishes and protects leather items. Use it regularly as a cleaner for white leather couch, a leather couch conditioner for furniture, or as part of your leather care kit to extend the life of your favorite leather pieces.
- One 16 fl oz bottle of Armor All Leather Care With Beeswax
- Spray formula with real beeswax to nourish leather
- Removes dirt and soil to effectively clean the grain
- Conditions to restore supple feel and natural beauty
- Protects and helps prevent drying, aging and cracking
- This leather care kit includes one 8 oz bottle of Lexol All Leather Cleaner, one 8 oz bottle of Lexol All Leather Conditioner, and two application sponges
- The pH-balanced leather cleaner gently lifts away dirt and oil, while the leather conditioner restores a soft, supply feel to a variety of leather surfaces
- The perfect leather cleaner and conditioner for car seats; goes beyond auto care to prolong the life of all your finished leather investments
- Try it as a leather couch cleaner and conditioner or on other leather furniture; can also be used as a leather boot care kit, leather jacket cleaner and conditioner, baseball glove conditoner, and more
- Start with the cleaner, then follow with the conditioner to safely restore and protect your leather goods
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.