The trucks may have been manufactured without a roll pin on the steering shafts. If the roll pin is missing, the lower steering shaft may disconnect from the junction block. Also, the bolt connecting the upper steering shaft to the lower steering shaft may not have been properly tightened. Either condition can lead to separation of the steering shaft.
Volvo is strongly recommending that the affected vehicles not be driven until the interim remedy is applied.
An interim notice was sent to Volvo owners on March 16, 2016, and an interim repair is available now.
A second notice was mailed on May 13, 2016.
The final remedy is now available.
Both remedies are free of charge.
Owners may contact Volvo customer service at 1-877-800-4945 opt #1.
Volvo’s recall numbers for this campaign are RVXX1602 and RVXX1603.
This recall supersedes safety recall 15V-786.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.