If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Volvo will notify owners, and dealers will correct the software, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo’s number for this recall is R39917.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
November 26, 2018
WELCOME TO VIDA
VIDA stands for “Vehicle Information and Diagnostics for Aftersales”. A VIDA subscription could include service and parts information along with wiring schematics, and the ability to download software to a vehicle. Product subscriptions are ranged to be appropriate for a full-service shop through to a stand-alone parts counter.
The wiring schematics for MY’s 1994-2016 * are available as separate online PDF type subscription products.
If you are outside the United States or Canada go to: http://workshopsupportguide.volvocars.biz/home.aspx
Users must always log onto the volvotechinfo.com (VTI) website with the same VTI Username – it is linked to your VIDA account. If you purchased a subscription two years ago, your company already has a VTI Username (and corresponding VIDA account). Make sure you are logging onto this website with that same Username.
** Volvo Tech Info and VIDA are two separate systems. You will have TWO distinct ID s.
When purchasing a subscription or software download Volvotechinfo.com accepts credit and debit cards issued by Visa, MasterCard and American Express.
Your credit card company must support AVS checking (Address Verification System) AVS compares the submitted street address and ZIP code with the values on file at the cardholder’s bank. The information you enter must match EXACTLY with what your card company has on file. Please do not try to process your credit card more than once if it is declined, unless you are using a completely different credit card/debit card number, or you are correcting an error in your Billing Information.
If you try to process an order multiple times and your credit card continues to be declined because of AVS, you will see multiple pending charges on your credit card for the full order amount. Funds for each pending charge will be unavailable until the hold is cleared. This may take several days.
Pirated DiCE products are becoming increasingly common. These units are mostly available from aftermarket sources and websites. These units commonly cost between one half to two thirds the Volvo price, sometimes including an illegal version of VIDA. Technically, the units are of much less quality and they have been proven to introduce diagnostics and fault tracing issues, as well as new problems into the vehicle. All of which will result in repair delays and customer dissatisfaction.
- DiCE Firmware Update Procedure
- ST-182-2012-05-30 New Firmware for DiCE 5.6.2
- ST-160-2017-02-28 DICE Wireless Communication Tool
- DiCE FAQ
- DiCE tool installation instructions
- DiCE Testing via Diagnostic App.
Vehicle Communication Tools
A vehicle communication tool transfers data from a VIDA workstation to the correct receiver in the vehicle.
DiCE uses a Bluetooth connection to transfer information between VIDA and the vehicle. A USB cable can be used as an alternative to the Bluetooth connection.
Please note that no third party Bluetooth dongles can be used with DiCE, only Volvo Cars DiCE equipment can be used.
It is possible to connect more than one DiCE to VIDA and download software to as many as three vehicles in parallel and have one vehicle in the diagnostic workflow at the same time. One VIDA workstation with four DiCEs can thus handle four vehicles simultaneously.
- J2534-1 can be used to download software to vehicles from, and Including, model year 2004. J2534-1 manages software to control modules on CAN HS (Controller Area Network High Speed) that are emission related.
J2534-1 cannot be used for diagnostics.
- J2534-2 manages software download to control modules on both CAN HS and CAN MS (Controller Area Network Middle Speed).
For more information regarding these devices, please contact the respective manufacturer.
- J2534 Programming Interface Tools