RECALL R59899: BRAKE PEDAL INSPECTION – 2019 Volvo XC40

NHTSA Campaign Number: 18V554
Manufacturer Volvo Car USA LLC
Components SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected 71

 

Brake Pedal may be Loose

Reduced braking performance can increase the risk of a crash.

 

Summary

Volvo Car USA LLC (Volvo) is recalling certain 2019 Volvo XC40 vehicles. The brake pedals may not have been correctly riveted, allowing the pedal to move out of position, possibly reducing braking performance.

 

Remedy

Volvo has notified owners advising them to stop driving their vehicle. Cars will be inspected on-site or towed to dealers and the brake pedals will be replaced as necessary, free of charge. Volvo began contacting their owners on August 23, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo’s number for this recall is R59899.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Volvo has a Recall


August 22, 2018
Subject: Recall R59899
TO: All U.S. and Canadian Volvo Retailers

 

VEHICLES IN RETAILER INVENTORY

It is a violation of federal law for a retailer to deliver any new Volvo that is eligible for a recall. Retailers are advised to check all vehicles in inventory for recall eligibility and repair immediately. Violation of this requirement by a retailer could result in a civil penalty of up to $21,000 per vehicle. 

Correct all vehicles in your new vehicle inventory before delivery.

 

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R59899 on a limited number of model year 2019 XC40 vehicles.

 

Volvo has identified that the brake pedal may have been incorrectly riveted during the manufacturing process, and could result in the brake pedal moving out of position. If this condition would occur, it may lead to reduced braking performance, increasing the risk of a crash.

 

The corrective action is to inspect the brake pedal per the attached instructions, and replace it if necessary.

 

IMPORTANT

Volvo Customer Care will contact vehicle owners and instruct them to stop driving their vehicle immediately. Customer Care will work with the selling retailer to arrange an inspection of the brake pedal at the owner’s location for retailers that have that capability, or towing to the retailer for inspection and replacement if necessary of the brake pedal.

The expense for inspections at the owner’s location, towing or a loaner vehicle if necessary is claimable as a sublet.

 

A total of 71 U.S. and 47 Canadian vehicles are eligible for this recall.

Vehicle eligibility must be confirmed:

  • Vehicle Inquiry – Vehicle Warranty where the message “Recall R59899 Brake Pedal Inspection” will appear for eligible vehicles.
  • All cars not yet delivered to end customers must be corrected prior to delivery.
  • There have been no reports of incidents related to this issue.

If you have any questions concerning this recall send them to [email protected]

 

OWNER NOTIFICATION

Volvo Customer Care will contact vehicle owners and instruct them to stop driving their vehicle immediately. Customer Care will work with the selling retailer to arrange an inspection of the brake pedal at the owner’s location for retailers that have that capability, or towing to the retailer for inspection and replacement if necessary of the brake pedal.

 

PORT VEHICLES

No vehicles will be shipped from the ports with this recall not completed.

 

PARTS / PARTS RETURN

Please refer to Parts Bulletin 52-R59899.

 

CLAIM SUBMISSION

Please refer to the claim submission information in the attached Quality Bulletin.

 

RETAILER RESPONSIBILITIES

Retailers must perform this recall campaign on eligible vehicles regardless of miles/kilometers or vehicle age. All work performed under this recall is free of charge to the owner. As the safety of our customers is our upmost priority, we are taking full responsibility to ensure the highest quality and safety standards for our cars.

If you have questions about this recall or any other field service action, please contact me or any member of the Product Safety and Compliance office.

Your cooperation in completing this important recall is greatly appreciated.

Drive Safely,

 

Jason Guidi

Director – Regulatory & Compliance

201-768-7300 [email protected]


RECALL R59899: BRAKE PEDAL INSPECTION

MODEL YEAR 2019
MODEL: XC40
DATE: 08/22/18
MARKET – U.S. AND CANADA
ISSUING DEPARTMENT: WARRANTY

 

BULLETIN REFERENCE PB 52-R59899
A. RECALL R59899 DESCRIPTION
B. VEHICLES INVOLVED
C. PARTS INFORMATION/PARTS RETURN
D. OWNER NOTIFICATION
E. VEHICLES IN RETAILER INVENTORY
F. RETAILER RESPONSIBILITY
G. CAMPAIGN REIMBURSEMENT PROCEDURES
H. TECHNICIAN COMPETENCY REQUIREMENT
I. RETAILER ALLOWANCE

 

 

A. RECALL R59899 DESCRIPTION

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R59899 on a limited number of model year 2019 XC40 vehicles.

Volvo has identified that the brake pedal may have been incorrectly riveted during the manufacturing process, and could result in the brake pedal moving out of position. If this condition would occur, it may lead to reduced braking performance, increasing the risk of a crash. 

The corrective action is to inspect the brake pedal per the attached instructions, and replace it if necessary.

 

IMPORTANT

Volvo Customer Care will contact vehicle owners and instruct them to stop driving their vehicle immediately. Customer Care will work with the selling retailer to arrange an inspection of the brake pedal at the owner’s location for retailers that have that capability, or towing to the retailer for inspection and replacement if necessary of the brake pedal.

The expense for inspections at the owner’s location, towing or a loaner vehicle if necessary is claimable as a sublet.

A total of 71 U.S. and 47 Canadian vehicles are eligible for this recall.

 

B. VEHICLES INVOLVED

NOTE:  RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO  BEGINNING THE REPAIR FOR THIS RECALL.

Vehicle eligibility must be confirmed:

  • Vehicle Inquiry – Vehicle Warranty where the message “Recall R59899 Brake Pedal Inspection” will appear for eligible vehicles or check eligibility in TIE.

All vehicles should be checked for any incomplete recalls or service campaigns or service upgrades. All open Recall, Service Campaign or Service Action repairs should be completed. If you have any questions concerning this recall send them to [email protected]

 

C. PARTS / PARTS RETURN

Please refer to Parts Bulletin 52-R59899.

 

PORT VEHICLES

No vehicles will be delivered from the ports without having this recall performed.

All vehicles must be checked for any incomplete recalls or service campaigns or service upgrades prior to delivery.

 

D.  OWNER NOTIFICATION

Volvo Customer Care will contact vehicle owners and assist with arranging for the vehicle to be towed to the selling retailer, for inspection and replacement if necessary of the brake pedal.

 

E. VEHICLES in RETAILER INVENTORY

It is a violation of federal law for a retailer to deliver any new Volvo that is eligible for a recall.

Retailers are advised to check all vehicles in inventory for recall eligibility and repair immediately. Violation of this requirement by a retailer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.

 

F. RETAILER RESPONSIBILITY

All vehicles qualifying for this recall must be repaired prior to a customer taking possession of the vehicle.

 

G. CAMPAIGN REIMBURSEMENT PROCEDURES

Recall R59899 claims should be submitted using the LONG FORM application only.

 

H. TECHNICIAN COMPETENCY REQUIREMENT

The technician competency requirement for this campaign repair is: Level 2 – Certified Tech.

 

I. RETAILER ALLOWANCE (LONG FORM APPLICATION)
Claim Type:
R59899
Cause Code: 02
CSC Code: XW
Main OP: 99921
Failed Part: 32212358

 

INSPECTION

Operation Number Repair Description Qty Labor Time
99921 Inspect Brake Pedal 1 0.1

 

BRAKE PEDAL REPLACEMENT IF NEEDED

Operation Number Repair Description Qty Labor Time
97614 Brake Pedal Replacement 1 0.8
99400 Transfer Brake Pedal Pad (R-Design only) 1 0.1
97083 Sublet for Towing, on-site inspection, loaner if necessary 1

XC40 Brake Pedal rivet check

 

Orientation view

Orientation view


 

Visual inspection with mirror

Steering column pulled up

Steering column pulled up

 

 

Looking through the column area   Looking into the mirror at rivet

Looking through the column area Looking into the mirror at rivet

Check both sides of brake box with mirror for visual inspection


 

  • Look at the perimeter for each rivet, both sides.
  • Make sure that there is a solid flange all the way around, (An occasional crack is judged OK)
  • Look at the inside for a circular shape

each rivet


 

Orientation view

Orientation view

 

OK
Rivet with 1 crack

OK Rivet with 1 crack

 


 

Orientation view

Orientation view

 

OK
Rivet with 1 crack

OK Rivet with 1 crack


 

NOK

NOK

 

NOK

NOK


 

PARTS BULLETIN 

Subject: R59899: Brake Pedal Inspection Group:  52       No: R59899
 2019 XC 40 Market: US & Canada
Date: 8/22/18

 

Reference Bulletin QB R59899

 

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R59899 on a limited number of model year 2019 XC40 vehicles.

 

Volvo has identified that the brake pedal may have been incorrectly riveted during the manufacturing process, and could result in the brake pedal moving out of position. If this condition would occur, it may lead to reduced braking performance, increasing the risk of a crash.

 

The corrective action is to inspect the brake pedal per the attached instructions, and replace it if necessary.

 

A total of 71 U.S. and 47 Canadian vehicles are eligible for this recall.

 

 

The following part number applies:

Description Qty Part Number
Brake Pedal 1 32212358

 

We have very limited stock of brake pedals at this time. To place an order for a vehicle with a verified brake pedal defect, contact Parts Support (Option 2) and provide them with the vehicle’s VIN number. They will then release the part to you.


Recall R59899

August 22, 2018

https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V554-0294.pdf

Download (PDF, 3.64MB)


XC40 Brake Pedal rivet check

https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V554-1547.pdf

Download (PDF, 3.55MB)


RECALL R59899: BRAKE PEDAL INSPECTION

08/22/18

https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V554-0683.pdf

Download (PDF, 28KB)


PARTS BULLETIN

8/22/18

https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V554-6620.pdf

Download (PDF, 15KB)


Recall Acknowledgement

September 10, 2018

https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V554-6695.pdf

Download (PDF, 240KB)


 

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