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NHTSA Campaign Number: 17V370
Manufacturer Volvo
Car USA LLC
Components SEAT BELTS
Potential Number of Units Affected 1,305
Seatbelt Component may Detach and Enter the Cabin
Although, the seat belt will operate as intended in the event of a crash, if the MGG detaches, it may be a projectile within the vehicle cabin, increasing the risk of injury.
Summary
Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90 vehicles.
The Micro Gas Generator (MGG), a subcomponent part used within the right hand side seat belt retractor for the third row seats, may detach after the seatbelt retractor pretensioner is deployed.
Remedy
Volvo will notify owners, and dealers will replace the third row passenger’s side seatbelt retractor, free of charge.
The recall is expected to begin August 7, 2017.
Owners may contact Volvo customer service at 1-800-458-1552.
Volvo’s number for this recall is R89716.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Volvo has a Recall
| VOLVO CAR
SERVICE AND PARTS BUSINESS | ||||||
| Quality Bulletin | ||||||
|---|---|---|---|---|---|---|
| TITLE:
Recall R89716: Replace 3rd Row Passengers Side Seatbelt Retractor Model Year 2017, Model XC90 with 7 Seats | ||||||
| GROUP: | CAT/NO: R89716 | ISSUING DEPARTMENT: Warranty | CAR MARKET: Uniteds and Canada | |||
| REFERENCE BULLETINS: TJ 32813 | ISSUE DATE:
2017-06-08 | STATUS DATE:
2017-06-08 | ||||
| Service Personnel: Read and initial | SERVICE MANAGER | SERVICE WRITER | WARRANTY ADMINISTRATOR | |||
| Page 1 of 3 | ||||||
“Right first time in Time”
A. RECALL R89716 DESCRIPTION
B. VEHICLES INVOLVED
C. PARTS INFORMATION/PARTS RETURN
D. OWNER NOTIFICATION
E. VEHICLES IN RETAILER INVENTORY
F. RETAILER RESPONSIBILITY
G. CAMPAIGN REIMBURSEMENT PROCEDURES
H. TECHNICIAN COMPETENCY REQUIREMENT
I. RETAILER ALLOWANCE
A. RECALL R89716 DESCRIPTION
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89716 on certain model year 2017 XC90 vehicles with 7 seats.
The crimping of the tube for the Micro Gas Generator (MGG) in the 3rd row passengers side seat belt retractor, was not manufactured to specification. In the event of a crash where the pretensioner is activated and in combination with certain conditions, the MGG squib may detach and be propelled out of the tube. If the MGG squib penetrates the inner side trim panel, it will lose most of its kinetic energy before it may enter the 3rd row occupant compartment.
Despite this condition, the seat belt functions properly. The corrective action is to replace the 3rd row passenger’s side seatbelt retractor.
A total of 1,305 U.S. and 101 Canadian vehicles are eligible for this recall.
B. VEHICLES INVOLVED
NOTE: RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THE REPAIR FOR THIS RECALL.
Vehicle eligibility must be confirmed:
- Vehicle Inquiry – Vehicle Warranty where the message “Recall R89716 Replace 3rd Row Seatbelt Retractor” will appear for eligible vehicles or check eligibility in TIE.
All vehicles should be checked for any incomplete recalls or service campaigns or service upgrades. All open Recall, Service Campaign or Service Action repairs should be completed. If you have any questions concerning this recall send them to recall@volvocars.com.
C. PARTS / PARTS RETURN
No replacement parts are available at this time.
Please refer to Parts Bulletin 88-R89716 for updates.
Replaced parts are required to be returned to Technical Material Analysis for this recall.
PORT VEHICLES
No vehicles will be delivered from the ports without having this recall performed.
All vehicles must be checked for any incomplete recalls or service campaigns or service upgrades prior to delivery.
D. OWNER NOTIFICATION
Owner notification letters will be mailed in August. Owners of eligible retailed vehicles that are requesting this recall to be performed should be accommodated.
E. VEHICLES IN RETAILER INVENTORY
It is a violation of federal law for a retailer to deliver any new Volvo that is eligible for a recall.
Retailers are advised to check all vehicles in inventory for recall eligibility and repair immediately. Violation of this requirement by a retailer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
F. RETAILER RESPONSIBILITY
All vehicles qualifying for this recall must be repaired prior to a customer taking possession of the vehicle.
G. CAMPAIGN REIMBURSEMENT PROCEDURES
Recall R89716 claims should be submitted using the LONG FORM application only.
H. TECHNICIAN COMPETENCY REQUIREMENT
The technician competency requirement for this campaign repair is: Level 2 – Certified Tech.
I. RETAILER ALLOWANCE (LONG FORM APPLICATION)
| Claim Type: | R89716 |
| Cause Code: | 02 |
| CSC Code: | XW |
| Main OP: | 97195 |
| Failed Part: | 39825742, 39842894 |
| Operation Number | Repair Description | Qty | Labor Time |
| 97195 | Replace 3rd Row Seatbelt Retractor | 1 | 0.6 Hr |
| Volvo Car Customer Service | QB InstructionVCC-504457-1 | ||||
| Title | Seat belt retractor, rear | Page 1 ( 9 ) | |||
| Action | Replacement | Operation number: 97195-2 | |||
| Issue | Date | Reason |
|---|---|---|
| 1 | 2017-05 | First issue |
Affected vehicles
| Model year | Model |
|---|---|
| 2017 | XC90 (16-) |
Materials
| Materials | Qty. | Part No. | Notes |
|---|---|---|---|
| Seat belt | 1.0 | 39825742 | 3:D Row, Charcoal, US/CDN, RH; |
| Seat belt | 1.0 | 39842894 | 3:D Row, Blond, US/CDN, RH; |
Special tools
| Description | Part No. |
|---|---|
| Interior trim remover | 981 4071 |
Orientation view
Color symbols
Note! This colour chart displays (in colour print and electronic version) the importance of the different colours used in the images of the method steps.
1 . Used for focused component, the component with which you will do something.
2 . Used as extra colors when you need to show or differentiate additional parts.
3 . Used for attachments that are to be removed/installed. May be screws, clips, connectors, etc.
4 . Used when the component is not fully removed from the vehicle but only hung to the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle components.
Removal
Note: Although some of the below images for interior panel removal show the left side of the vehicle, this action applies to the right side of the vehicle only.
Right-hand side
Remove the marked part.
Special Tool: T9814071, Interior trim remover
Right-hand side
Remove the screw.
Torque:
Safety belt lower anchor to body (rear) , 40 Nm
Right-hand side
Remove the marked part.
Special Tool: T9814071, Interior trim remover
Right-hand side
1 . Torque:
Panel, to D-Pillar , 4.5 Nm
2 . Remove the screw.
3 . Remove the panel.
Right-hand side
Remove the marked part.
Special Tool: T9814071, Interior trim remover
Right-hand side
Remove the nut.
Remove the marked part.
Right-hand side
Remove the screws.
Torque:
Cargo anchor, to body , 13 Nm
Right-hand side
Remove the panel.
Special Tool: T9814071, Interior trim remover
Right-hand side
Remove the screw.
Torque:
M5 , 5 Nm
Right-hand side
Fold marked part to one side.
Disconnect connector ignition cable , refer to:
Cleaning, Inspection and Adjustment
3 – Electrical system
37 – Cables and fuses
371 – cables
Right-hand side
Disconnect the connector.
Right-hand side
Remove the screw.
Remove the marked part.
Torque:
Safety belt retractor rear to body , 40 Nm
Installation
To install, reverse the removal procedure.
Check that no diagnostic trouble codes (DTCs) are stored.
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