RVXX1901 – Transmission Electronic Control Unit (TECU), Software Update – 2018-2019 Volvo VNL

January 14, 2019 NHTSA CAMPAIGN NUMBER: 19V032000

Vehicle may Move after Clutch Component Fails

Unintended vehicle movement can increase the risk of a crash.

 

NHTSA Campaign Number: 19V032

Manufacturer Volvo Trucks North America

Components POWER TRAIN

Potential Number of Units Affected 1,220

 

Summary

Volvo Trucks North America (Volvo) is recalling certain 2018-2019 Volvo VNL vehicles equipped with an automated manual transmission. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.

 

Remedy

Volvo has notified owners and dealers will update the Transmission Control Module software, free of charge. The recall began February 1, 2019. Owners can contact Volvo customer service at 1-800-528-6586. Volvo’s number for this recall is RVXX1901.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


SAFETY RECALL

Date Number Release
01.2019 RVXX1901 01

 

Transmission Electronic Control Unit
(TECU), Software Update

 

VNL SAFETY RECALL INFORMATION:

(January 2019)

Volvo Trucks has been informed by Eaton Corporation, plc (Eaton) that a defect which relates to motor vehicle safety may exist in certain automated manually shifted heavy duty vehicles equipped with an UltraShift PLUS, Fuller Advantage, or SmartAdvantage automated transmission model. The defect is a result of an internal component within the clutch assembly which may be out of specification and fail. In special circumstances this failure could cause the clutch component to inhibit clutch departure. If clutch departure becomes inhibited, unintended vehicle motion could occur causing a vehicle impact.

Eaton will remedy the defect by providing a software update. If the clutch assembly was produced between April 1, 2017 and June 5, 2018, and the Transmission Electronic Control Unit (TECU) software is less than 5569997, update the software to 5569997 (Date release version 1812-01-SCB-2682) or greater. The software update is available in ServiceRanger™ 4.

 

VEHICLES AFFECTED:

Certain Volvo VNL model trucks manufactured from April 03, 2017 through June 11, 2017.

 

QUANTITY of VEHICLES AFFECTED

The total number of vehicles affected by this recall is 1261 (USA 1219, and Canada 42).

 

REQUIRED SOFTWARE

  • Eaton’s ServiceRanger™ 4 software is required to enable an upgrade to the TECU software part number 556997 (Date release version 1812-01-SCB-2682)
  • If Eaton’s ServiceRanger™ 4 software is not installed on your PC, contact Eaton for this software @ roadranger.com or 1-800-826-HELP (4357)

The software will be available with a PRO license after January 2, 2019


IMPORTANT SAFETY RECALL RVXX1901
NHTSA RECALL # ******

 

DEAR VOLVO TRUCK OWNER:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Volvo Trucks North America has decided that a defect which relates to motor vehicle safety exists in certain Volvo 2018 and 2019 VNL model vehicles manufactured from April 3, 2017 through June 11, 2018 with an Eaton automated manual transmission.

SAFETY DEFECT: On certain vehicles equipped with an Eaton automated manual transmission and electronic clutch actuator (ECA), a manufacturing problem could cause the clutch to fail. If this occurs, the broken clutch components could prevent the transmission from disengaging or shifting to neutral.
SAFETY RISK: If the transmission does not disengage, the vehicle could move unexpectedly, even if the parking brake is applied.  This could increase the risk of a crash.
PRECAUTIONS YOU CAN TAKE: There are no precautions you can take other than having your vehicle inspected and repaired if needed by a Volvo Parts and Service Center.
TIME REQUIRED FOR THE REPAIR: The time required to repair your vehicle is approximately 1 hour.
WHAT YOU SHOULD DO: You should contact the nearest Volvo Parts and Service Center and make an appointment. The Transmission Control Module (TCM) software will be updated at no charge to you.

You can locate the closest Volvo Parts and Service Center by going on line to http://www.volvo.com/trucks/na/en-us/dealers/ and selecting “Dealer Locator” or by calling our toll-free number: (800) 528-6586.

NOTICE REGARDING LEASED VEHICLES: If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to provide a copy of this Notice to all Lessees within 10 days of your receipt of this Notice.  Further, you must maintain a record, which identifies the Lessee(s) to whom you send a copy of this letter, the date you send this letter and the Vehicle Identification Number(s) of the vehicle that you have leased to that lessee.  For purposes of this Notice, the term Lessor means: a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles (as defined in CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or non-compliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles.
OWNER RECALL RESPONSE CARD: The enclosed “Notice of Vehicle Recall” identifies your vehicle.  If you no longer own the vehicle, please help us update our records by completing the “Vehicle Disposition Record” portion of the enclosed postage-free Notice of Mandatory Safety Campaign card and mailing it back to us.
ASSISTANCE/
COMPLAINTS:
Volvo Trucks North America
Regulatory Affairs Department,
P.O. Box 26115
Greensboro, NC 27402-6115
[email protected]volvo.comYou may also submit complaints to the Administrator of the National Highway Traffic Safety Administration (1200 New Jersey Avenue, S.E., Washington DC 20590 or call the toll-free Auto Safety Hot Line at 1-888327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov if you believe that Volvo has failed to remedy the defect without charge, or has failed to remedy the vehicle within 60 days of the owners first tender to obtain repair following the earliest time that parts are available.If you have previously paid for repairs as a result of this issue, you may be entitled to recovery of those expenses.
PRE NOTIFICATION REMEDIES: Submit copies of all documentation supporting your claim according to the rules specified in the “General Plan for Reimbursement of Prenotification Remedies” provided in this mailing.

We regret any inconvenience this may cause to your operation, but hope you will appreciate our sincere efforts to demonstrate Volvo’s commitment to provide our customers with the best possible product.

 

VOLVO TRUCKS NORTH AMERICA

RVXX1901_OWNER_LTR_US
FEBRUARY 2018


2 Affected Products

Vehicle

MAKE MODEL YEAR
VOLVO VNL 2018-2019

6 Associated Documents

Recall Quarterly Report #1, 2019-1

RCLQRT-19V032-4763.PDF 211.152KB

Download (PDF, 206KB)


Recall Acknowledgement

RCAK-19V032-4218.pdf 245.155KB

Download (PDF, 239KB)


ISSUED Owner Notification Letter(Part 577)

RCONL-19V032-2467.pdf 159.257KB

Download (PDF, 156KB)


Remedy Instructions and TSB

RCRIT-19V032-6209.pdf 551.358KB

Download (PDF, 538KB)


Manufacturer Notices(to Dealers,etc)

RCMN-19V032-9572.pdf 34.427KB

Download (PDF, 34KB)


Defect Notice 573 Report

RCLRPT-19V032-2422.PDF 213.792KB

Download (PDF, 209KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V032&docType=RCL


 

Truck Diagnostic


VXDAS Truck Diagnostic Scanner j1939 Heavy Duty Diesel Truck Scanner 9 Pin Xtuner CVD J1708 Bluetooth OBD2 Android Scan Tool for School Bus Motorhomes Motor Coaches Season


Tuirel Heavy Truck Bluetooth Scanner J1939/J1708 CVD-9 9-Pin Heavy Duty Truck Scanner for MAN, CUMMINS, CAT, Scania, UD, DAF, BENZ, VOLVO etc


cwobdii XTOOL HD900 Heavy Duty Truck Code Reader Support SAE J1939 J1708 Protocol Replacement PS201 Scan Tool


Heavy Duty Truck Scan Tool NL102 Plus Auto Scanner with DPF/ Sensor Calibration / Oil Reset + Check Engine for Cars; Truck & Car 2 In 1 Code Reader (NL102 Plus)


XTUNER T1 Professional Heavy Duty Truck Diagnostic Scan ToolDiesel OBD Truck Diagnostic Tool for Cummins for HINO FUSO ISUZU Multiple Trucks ABS Brake All Systems


Autel Maxisys MS908CV Commercial Vehicle Diagnostic Scanner Scan Tool Specialized for Heavy Duty with J2534 ECU Coding & Programming

 


Heavy Duty Commercial Truck Reprogramming

USB-Link 2 (Wi-Fi)
Product Number USBLINK2WF
NEXIQ Technologies Vehicle Interface Utility

 

Description:

The USB-Link 2, the next generation vehicle interface from NEXIQ Technologies, has arrived.

Dependable and rugged, the new USB-Link 2 is five times faster than its predecessor. It has sixteen times more random access memory than the old USB-Link, and it supports heavier bus loads on simultaneous channels. For even more reliability, we’ve upgraded the USB connector to a more robust, automotive grade connector with a latching mechanism. The USB-Link 2 is compatible with a wide range of OEM software applications.

 

Vehicle Network Protocol Support

  • CAN / J1939 / ISO15765 – 250K, 500 K, 1M b/s with Auto Baud detection (3 channels)
  • Single wire CAN (SWCAN)
  • ISO 11898-3 Fault Tolerant CAN (FTCAN)
  • J1708
  • J1850 VPW (Class 2)
  • J1850 PWM (SCP)
  • ISO 9141 / KWP2000 (ISO 14230) K/L line
  • ALDL 9600 and 8192 baud
  • ATEC 160 baud

 

Operating System Support

  • Windows Vehicle Communication API
    • RP1210 a/b/c
    • J2534 (2004 draft)
    • J2534-1 partial implementation (commercial vehicle-focused)
  • PC Operating System Compatibility
    • Windows XP SP3
    • Windows 7 (32 & 64 bit)
    • Windows 8 (32 & 64 bit)
  • Interfaces to Computing Platforms
    • USB 2.0
    • Wi-Fi (dual band)

 

Nexiq USB-Link 2 Kit Includes:

  • NEXIQ USB-Link 2
  • 6-pin/9-pin Deutsch adapter
  • Latching USB cable

Nexiq Blue-Link Mini
Product Number NQ126015
Nexiq Blue Link Mini™ Vehicle Communication Interface

 

Use Your Mobile Device To Make The Connection!

The Blue-Link Mini is not a supported device for use with DiagnosticLink. For complete details regarding DiagnosticLink, please login with your SSO ID.

The NEXIQ Blue-Link Mini enables you to use either your iOS or Android devices (e.g., smartphones or tablets) to communicate with heavy duty vehicles for quick access to basic diagnostic information. It plugs into the vehicle’s diagnostic connector, and provides wireless communication with on-board electronic control units.

If you are a driver, a service writer, or a service technician using the Blue-Link Mini as a triage tool, wireless vehicle communication was never easier.

NEXIQ Technologies is currently working with the American Trucking Association’s Technology and Maintenance Council (TMC) to develop a standardized communication protocol for mobile devices. This standard will make developing applications for the Blue-Link Mini a straightforward task.

 

Benefits

  • Inexpensive
  • Convenient
  • Small—fits in your pocket
  • Wireless—no cables required
  • Reliable Bluetooth communication
  • Fast—lets you quickly gather a snapshot of vehicle statistics

 

Features

  • Compatible with iOS and Android devices (pairs easily with both)
  • Integrated 9-pin Deutsch connector
  • Simple, one-button design to put the device in Discovery mode
  • When paired with an iOS or Android application (e.g., DTNA eLink), provides quick access to:
    • Fault codes
    • Basic parameters
    • Vehicle specs
    • Fuel level
    • etc.

Note: For more information on DTNA-eLink, see the Mobile App tab below.

 

Vehicle Network Protocol Support

  • J1708
  • 3 CAN Channels (CAN / J1939 / SO15765 -250K, 500K, 1Mb/s with Auto Baud detection)

Nexiq 125032 USB Link + Software Diesel Truck Diagnose Inter


Nexiq 125032 USB Link Starter Kit


Genuine Dearborn Protocol Adapter (DPA 5) Kit from DG Technologies


DrewLinQ Heavy Duty Commercial Truck J1939 J1708 Adapter Tool


Vehicle Network Bridge RP1210 Datalink Adapter

 


Daimler Truck

Sterling 360:

http://www.stl360techinfo.com/Order1.asp

For Detroit PSL:

https://ddcsn-ddc.freightliner.com/cps/rde/xchg/ddcsn/hs/psl_subscribe.htm

DiagnosticLink Order Site:

DiagnosticLink Direct Link:

https://diagnosticlink.nexiq.com/DTNA/Default.aspx

DiagnosticLink Through Access Freightliner:

http://www.accessfreightliner.com


 

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NEXAS Heavy Duty Truck Scanner NL102 OBD/EOBD+HDOBD Diagnostic Scanner Scan Tools Engine ABS Transmission Check Trucks & Cars 2 in 1 Codes Reader
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  • POWERFUL FUNCTION: including DTC, DTC freeze Info, Live data, Actuation test and Special function;Support standard protocol J1939, J1708 and J1587; Software download link:http://www.idutex.com/html-e/support.html
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Bestseller No. 6
Autel MaxiCOM MK808 OBD2 Scanner Diagnostic Scan Tool with All System Diagnosis and Service Functions Including Oil Reset, EPB, BMS, SAS, DPF, TPMS Relearn (MD802+MaxiCheck Pro)
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Bestseller No. 7
iCarsoft Heavy Duty Diagnostic Tool Scanner HD I for GMC Chevrolet Cummins Peterbilt Caterpillar and more
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Bestseller No. 8
Innova 3100j CanOBD2 Diagnostic Tool & ABS Color Screen W/SRS & Oil Light Reset
  • Quickly reveal the cause of "Check Engine" light warnings on any 1996 and newer OBD2 car, light truck, SUV and hybrids
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  • Freeze Frame shows engine conditions such as fuel trim, engine coolant temp, etc., at the time the Malfunction Indicator Lamp turned on. The 3100j will save the last 3 vehicles scanned.Also, the 3100j does not have Live data or bi-directional functions
Bestseller No. 9
Xtool PS201 Heavy Duty OBD2 Scanner Auto Scanner Diagnostic Scan Tool Code Reader for Diesel Vehicles Truck 6/9 pin, J1587 J1708 J1939 Class 4 - 8
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Last update on 2019-05-03 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-05-03 / Affiliate links / Images from Amazon Product Advertising API

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